Systems Specialist

JOB SUMMARY
The Systems Specialist at North Mississippi Health Services is responsible for the function and utilization of all departmental computer systems and programs, which includes conducting system planning, maintenance, implementations, and training. This role  engages strong technical knowledge alongside organizational and communication skills to coordinate day-to-day system use, pursue system updates, support overall department budget compliance, and interface effectively with internal and external stakeholders to meet needs, and provide effective system function to ensure safe, cost-effective, quality food services.
JOB FUNCTIONS
Basic Requirements:

• Plans, organizes and implements all departmental system modules /programs.
• Assists and works effectively with the Director and their assigned Assistant Director; and the Computer Systems Action Team in the design and setting of limits of access for every user.
• Continuously updates system to maintain integrity to meet the needs of both patient and retail areas.
• Coordinates testing of systems as part of MIS Project Team membership.
• Works effectively with staff to maximize the utilization of all computer systems.
• Coordinates and implements training for all department staff to ensure proper use of computer systems.
• Performs ongoing maintenance to insure the integrity of the database and patient confidentiality.
• Remains responsible for the day to day activities of overseeing and coordinating computer functions.
• Coordinates assigned data collection, typing correspondence and reports, and submitting reports as appropriate.
• Assists management and staff to ensure safe, cost effective and quality food services.
• Provides positive leadership to staff in order to meet Hospital’s & Department’s goals & objectives.
• Interacts effectively with all  staff as well as all levels of hospital personnel.
• Demonstrates adherence to NMHS’ Mission, Vision and Values Statement & to Service Excellence Standards and serves as a role model to staff.
  Communications:
• Provides effective communication throughout the department, written and verbally.
• Assists in coordinating services to best meet needs of all internal and external customers.
• Assists in compiling and submitting data and reports appropriately and on a timely basis.
• Communicates effectively and timely with all internal & external customers.
• Possesses or develops a understanding of each area’s responsibilities in order to assist in the tailoring of software to meet their needs and facilitate uniform purchasing.
  Budget:
• Assists in monitoring and adhering to budget constraints. Must have utilization and cost focus.
• Assists in appropriately ordering and storing food / supplies to control costs and minimize waste.
• Assists in prioritizing, delegating, scheduling & evaluating work & staff assignments for maximum efficiencies.
• Maintains files including but not limited to bids, invoices, issuing reports and price updates.
  Safe Food Handling & Sanitation (if applicable to department):
• Assists in following proper food safety procedures and proper documentation of required monitors.
• Responsible for actively participating in FNS’s HACCP (Hazard Analysis Critical Control Points) Program.
  
  
  
  QUALIFICATIONS
  
  
  Education
  
• High School Diploma or GED Equivalent . Required
• Associate's Degree in Food Science, Computer Science or Business Administration. Preferred
  
  Licenses and Certifications
  
  
  Work Experience
  
• 1-3 years
  
  Knowledge Skills and Abilities
  
• Must be able to analyze and solve basic arithmetic problems.
• Must have the ability to communicate effectively orally and in writing. Must be able to speak and read English.
• Must be able to deal effectively with internal and external customers.
• Preferably have working knowledge & previous experience with cost accounting, computer hardware and software.
• Preferably be knowledge of diets and nutrition therapy.
• Preferably have working knowledge and previous experience in food purchasing, cook / chill food production and ingredient control, recipe formulation, HACCP, Health Regulations is desirable.
• Must be a self starter and possess the ability to work independently, without direct supervision.
• Must work with staff effectively to achieve best use of individuals and group capabilities.
• Must maintain all records pertaining to the computer systems operations.
• Must present a professional appearance, and maintain a clean, safe, and well-stocked work area.
• Must consistently seek to improve services and products, and solicit customer feedback.
• Must supports and participate in Quality Process Improvement activities.
• Must use time and energy positively.
• Must take concerns to the person who has the authority to correct them.
• Must be able to maintain confidentiality.
• Must work with Management and staff to coordinate operations and control costs to meet the needs and expectations of our customers.
• Must provide appropriate education to all customers.
• Must work with Management to assist in implementation and maintenance of data.
• Must interact with all internal and external customers to provide high quality customer services in a timely manner.
• Must organize their assigned area to meet expense limitations and exceed their customers’ needs.
• Must ensure appropriate communication and follow up for hospital & department issues.
• Must maintain a high level of adherence to the Hospital’s Value Statement & Service Excellence Standards.
• Must resolve customer complaints appropriately, timely and effectively.
• Must maintain a high level of customer service.
• Must interface effectively with all assigned and managerial staff.
• Must work well with others and on their own.
• Must lead and work cooperatively with fellow team members to ensure positive and productive work atmosphere.
• Must regularly recognize and acknowledge staff for a job well done.
• Must interact with training Coordinator to facilitate computer systems training of department employees.
• Must work with Management to coordinate implementation and maintenance of computer data.
• Must work with Management to assist in planning and training to implement new computer modules and processes.
• Must work with MIS and Bio-Medical to ensure software and hardware are performing at capacity as required.
  
  Physical Demands
  
  A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  
  Physical DemandFrequencyWeightStandingConstantly
  WalkingFrequently
  SittingRarely
  Lifting/Carrying Frequently50 lbs
  Pushing/Pulling Frequently
  
  ClimbingOccassionally
  
  BalancingOccassionally
  Stooping/Kneeling/Bending Frequently
  Reaching/Over Head Work Frequently
  
  GraspingFrequently
  SpeakingOccassionally
  HearingConstantly
  Repetitive Motions Constantly
  Eye/Hand/Foot Coordination Frequently
  Standing
  
• Constantly
  
  Walking
  
• Frequently
  
  Sitting
  
• Rarely
  
  Lifting/Carrying
  
• Frequently 50 lbs
  
  Pushing/Pulling
  
• Frequently
  
  Climbing
  
• Occassionally
  
  Balancing
  
• Occassionally
  
  Stooping/Kneeling/Bending
  
• Frequently
  
  Reaching/Over Head Work
  
• Frequently
  
  Grasping
  
• Frequently
  
  Speaking
  
• Occassionally
  
  Hearing
  
• Constantly
  
  Repetitive Motions
  
• Constantly
  
  Eye/Hand/Foot Coordinations
  
• Frequently
  
  Benefits A****vailable
• Continuing Education
• 403B Retirement Plan with Employer Match Contributions
• Pet, Identity Theft and Legal Services Insurance
• Wellness Programs and Incentives
• Referral Bonuses
• Employee Assistance Program
• Medical Benefits
• Dental Benefits
• Vision Benefits
• License + Certification Reimbursement
• Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
• Employee Discount Program
• Other:
• Early Access to Earned Wages
• Tuition Assistance
• Relocation Assistance
• Paid Time Away
• Special Employee Rates at NMMC Wellness Centers