Citizens Medical Center

Company Profile

Citizens Medical Center is a regional hospital known for our compassionate patient care, clinical expertise, and bringing advanced health care options to South Texas since 1956. Today, we are a 317-bed acute care hospital with over 1,200 employees and voted “Best of the Best” hospital in Victoria for 11 consecutive years. As a community-owned hospital created with a specific vision, our financial resources stay in the community and are reinvested in the hospital, its technology, and its people. We care for patients with a team of exceptional physicians, nurses and staff utilizing the latest medical technology and equipment. Our specialized care includes cardiology, labor & delivery, cancer care, general surgery, bariatrics, orthopedics, physical therapy, fitness and wellness and much more. 

Our Mission
To provide quality medical services at a reasonable cost to the citizens of the region.

Our Vision

To be the preferred healthcare provider in the region.

 

Benefit Offerings

Health

  • Medical, Dental, Vision
  • STD, LTD Disability
  • Supplemental Life, AD&D
  • Flexible Spending (FSA)
  • Employer Paid
    • Life insurance 1.5x annual salary up to $200,000
    • Short term disability

Retirement/Investment

  • Defined Benefit Pension Plan
  • 457(b) Deferred Compensation

Well-Being Benefits

  • Paid Time Off
  • Sick leave, Bereavement leave, Jury Duty/Witness Service
  • Tuition Reimbursement
  • Hospital-paid & administered annual immunizations
  • HealthPlex (gym) membership discount
  • YMCA partnership discount for childcare
  • Employee Assistance Programs 

Awards and Accreditations

  • Best of the Best Hospital for 11 Consecutive Years in a Row
  • Accredited by DNV Healthcare
  • DNV Certified Primary Stroke Center
  • Level III (Advanced) Trauma Center
  • 5-Star Quality Skilled Nursing Facility Rated by the Centers for Medicare and Medicaid Services
  • American College of Cardiology - First Accredited Chest Pain Center with PCI in the Crossroads
  • American Society for Metabolic & Bariatric Surgery Center of Excellence Recognition
  • American Heart Association - 2021 Mission: Lifeline® - STEMI Receiving Center - GOLD PLUS Recognition Award
  • American Heart Association - 2021 Mission: Lifeline® - NSTEMI – GOLD Recognition Award
  • Get With The Guidelines® - Stroke GOLD PLUS with Honor Roll Elite and Target: Type 2 Diabetes Honor Roll
  • TMA Accredited Programs for Physician Continuing Education
Citizens Medical Center Victoria, TX
: Works under the direction and supervision of a registered nurse to provide personal care to patients in their place of residence. Assists in providing a safe and clean environment, working cooperatively with the patient, caregiver, family, and patient care team to meet patient goals.  Facilitates gathering, documenting, and collaboration of specific data with the supervisor and the interdisciplinary care team. Job Specific:  Provides and documents direct personal care services as ordered by the physician or non-physician practitioner under the direction and supervision of the Registered Nurse.  (EF) Provides direct personal care services that is included in the home health aide plan of care, permitted to be performed under state and federal law, and is consistent with the home health aide training and all agency policies.  (EF) Performs simple procedures such as personal care, ambulation, exercise, range of motion, safe transfer, positioning, and household services essential...
Citizens Medical Center Victoria, TX
Schedule and check in check out/ Charge entry for Cash Pay patients. The receptionist works closely with physicians, departmental personnel and patients and must exhibit effective communication skills as well as caring professionalism when communicating with patients and their families in person, and over the phone. Job Specific: The check-in and check-out receptionist will schedule follow up office visits into EMD system, collect patient co-pays, and past due balances due at TOS (time of service). Greet patients and outside guests professionally at check-in/ check-out window Check patients in and out / Charge Entry Verify all information to be complete (e.g. diagnoses’ and services performed marked on superbill through EMR). Request clarification from physicians if information is missing or unclear.  DO NOT mark any CPT or ICD-10 for the physician Process referrals for applicable insurance carriers Schedule follow-up appointments as indicated Procedures to be scheduled will be...
Citizens Medical Center Victoria, TX
Reporting to the Unit Manager the Certified Nursing Assistant assists the licensed nurses in contributing to the delivery of quality nursing care by engaging in nursing care and activities of daily living within the scope of practice defined by the Texas Department of Health. The Certified Nursing Assistant is assigned to specific or groups of specific patients and unit based tasks which contribute to the nursing process; facilitates the gathering and documentation of specific data; and augments collaboration with and delivery of quality care with license health care team members. JOB DUTIES AND RESPONSIBILITIES Job Specific: Collaborates with each patient’s nurse the plan of care on assigned patients for the given shift.(EF) Provides ADLs, promotes mobility, and assists with nutritional needs per unit routine under the direction of the license nurse within the guidelines and policies of Citizens Medical Center.(EF) Promotes skin care, nutrition/hydration, and decubitus...
Citizens Medical Center Victoria, TX
Assist members on the fitness floor with exercises, lead group fitness classes, provide personal training services, conduct exercise prescriptions and ensure safe and effective programming activities for members. Job Specific: Approach members on a daily basis offering assistance, correction to exercise technique and spotting assistance.  (EF) Provide coaching, encouragement and assistance to members on the fitness floor.  (EF) Perform exercise prescriptions as scheduled.  (EF) Conduct personal training sessions each week.  (EF) Assist Exercise Physiologists and Fitness Manager with projects as assigned and requested.  (EF) Teach and substitute for group fitness classes.  (EF) Clean equipment and perform basic preventive maintenance as scheduled and requested.  (EF) Hospital: Adheres to organization-wide and other applicable policies and procedures. Day-to-day performance complies with the hospital’s Service Excellence Behavioral Expectations. Performs within the prescribed...
Citizens Medical Center Victoria, TX
Reporting to the Unit Manager the staff RN is a professional care giver who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients via therapeutic use of self, the nursing process, the environment/instrumentation, and other health care team members she/he may interact with or delegate duties or supervise in the delivery of care based on the scope of practice outlined by the Board of Nursing.. If assigned as charge nurse, will serve as resource for coordination of activities on a single unit. Responsibilities as charge nurse include, but are not limited to, assessment of unit needs and available resources for current and oncoming shift(s) based on: patient needs, volume, individual and family needs and special clinical procedures or interventions pending. Job Specific: Provides direct quality patient care based on the plan of care and exercises judgment in delegating aspects of patient care appropriately to...
Citizens Medical Center Victoria, TX
In the role of Medical Assistant, records vital signs, gathers patient medical history, prepares exam room and prepares patients for examination, provides condition-specific patient education, as well as care coordination, under the guidance of the provider. In the role of Medical Scribe, documents the physician-dictated patient history, physical examination, family, social, and past medical history, procedures, lab results, and any other information pertaining to the patient’s encounter in the clinical medical setting. In the role of Patient Services Specialist, schedules, receives, and checks out patients within the practice accurately and promptly.  JOB DUTIES AND RESPONSIBILITIES Medical Assistant Role Provides safe and effective patient care in the clinical setting.  (EF) Prepares treatment room for patient examination; verifies treatment of correct patient. (EF) Interviews patients, obtains vital signs, such as pulse, blood pressure, temperature, height and weight, and...
Citizens Medical Center Victoria, TX
A Medical Laboratory Technician, Generalist performs routine and specialized clinical tests and specimen examinations in one or more areas within the laboratory consistent with extent of training.  The MLT is responsible for performing analyses according to established procedures, verifying results, and reporting results to the patient location and/or physician.  Further, the MLT may assist with additional responsibilities as deemed appropriate by supervising technologists. JOB DUTIES AND RESPONSIBILITIES Job Specific: Demonstrates successful laboratory practice and methodologies (EF). Performs assigned instrumentation maintenance with some supervision, as needed (EF). Operates equipment, computers, and testing devices appropriately consulting leaders as needed (EF). Reports accurate analyses with guidance by leaders as needed (EF). Recognizes instrument malfunctions and learns to troubleshoot (EF). Verifies and consults with a second technologist regarding delta checks and...
Citizens Medical Center Victoria, TX
*Days position with potential for rotating evening shift* This mid-level position with at least two (2) modality certifications, under the direction of a radiologist and / or the Director of Radiology, performs radiographic procedures at a technical level not requiring constant supervision of technical details. Applies age-specific needs in the assessment, treatment or care of patients. Job Specific: Assumes responsibility for designated area of work and procedures as required for routine or special assignments. (EF) Maintains orderliness and cleanliness of assigned work area. (EF) Secures and stocks supplies as appropriately needed. (EF) Rotates “on-call” with other radiographers. (EF) Attends area seminars and related workshops needed to keep abreast of advances in procedures or techniques in the work field. Attends all in-service or orientation programs as scheduled. Reports all equipment malfunctions or failures to supervisor. (EF) Contributes to the Radiography students’...
Citizens Medical Center Victoria, TX
Under the direction of the Radiation Oncologists and the Radiation Therapy Supervisor, performs radiation therapy treatments. Applies age-specific needs in the assessment, treatment, and care of patients. Job Specific:    According to the treatment plan, prescriptions and instruction of a Radiation Oncologist, administers prescribed ionizing radiation treatments through a variety of therapeutic equipment. (EF) Assumes responsibility for designated area of work and procedures as required for routine or special assignments. (EF) Therapists monitor the patient and treatment conditions for inconsistencies or irregularities and notify physicists and Radiation Oncologists if any problems arise; they also stop treatments when problems occur. (EF) Maintains orderliness and cleanliness of assigned work area by securing and stocking supplies as appropriate or needed. (EF) Attends weekly chart rounds unless approved by Radiation Therapy Supervisor. (EF) Attends area seminars and related...
Citizens Medical Center Victoria, TX
This mid-level position with at least two (2) modality certifications, under the direction of a radiologist and / or the Director of Radiology, performs radiographic procedures at a technical level not requiring constant supervision of technical details. Applies age-specific needs in the assessment, treatment or care of patients. Job Specific: Assumes responsibility for designated area of work and procedures as required for routine or special assignments. (EF) Maintains orderliness and cleanliness of assigned work area. (EF) Secures and stocks supplies as appropriately needed. (EF) Rotates “on-call” with other radiographers. (EF) Attends area seminars and related workshops needed to keep abreast of advances in procedures or techniques in the work field. Attends all in-service or orientation programs as scheduled. Reports all equipment malfunctions or failures to supervisor. (EF) Contributes to the Radiography students’ education in a positive way. (EF) Applies age-specific needs...
Citizens Medical Center Victoria, TX
This mid-level position with at least two (2) modality certifications, under the direction of a radiologist and / or the Director of Radiology, performs radiographic procedures at a technical level not requiring constant supervision of technical details. Applies age-specific needs in the assessment, treatment or care of patients. Job Specific: Assumes responsibility for designated area of work and procedures as required for routine or special assignments. (EF) Maintains orderliness and cleanliness of assigned work area. (EF) Secures and stocks supplies as appropriately needed. (EF) Rotates “on-call” with other radiographers. (EF) Attends area seminars and related workshops needed to keep abreast of advances in procedures or techniques in the work field. Attends all in-service or orientation programs as scheduled. Reports all equipment malfunctions or failures to supervisor. (EF) Contributes to the Radiography students’ education in a positive way. (EF) Applies age-specific needs...
Citizens Medical Center Victoria, TX
The Licensed Vocational Nurse (LVN) assists the physician in the delivery of nursing care and patient education. The LVN is required to interview patients, perform treatments, distribute medications, document medical records and coordinate care for a group of patients The clinic LVN works closely with physicians and patients and must exhibit effective communication skills as well as caring professionalism when dealing with patients and their families. The LVN must also communicate and work well with other physicians, departmental personnel, and health care professionals. JOB DUTIES AND RESPONSIBILITIES Job Specific: 1)    Interview patients, obtaining vital signs, such as pulse, blood pressure, temperature, height and weight, and documenting information in the patient’s chart. (EF) 2)    Prepare treatment room for patient examinations. (EF) 3)    Operate EKG and other equipment to administer routine diagnostic tests; also, coordinate scheduling for patients receiving tests...
Citizens Medical Center Victoria, TX
Submits claims to insurance carriers for processing, posts insurance and patient payments accordingly. Calls insurance carriers when claims have not paid within 45 days and prepares to make corrections as needed. Mails patient statements for self-pay balances and corresponds as needed with patients to answer questions regarding billing questions. The Business Office Collections & Insurance Clerk works closely with physicians and patients and must exhibit effective communication skills, as well as caring professionalism, when dealing with patients and their families. The clerk must also communicate and work well with other physicians, departmental personnel and health care professionals. Job Specific: Greet patients professionally upon arrival. (EF) Answers and direct all incoming phone calls to the appropriate area professionally and politely, by identifying our organization CMP and self. (EF) Phone calls should be answered by the 3rd ring.  Placing calls on hold should not...
Citizens Medical Center Victoria, TX
The registration clerks are responsible for accurately identifying patients, assuring demographic and insurance information is updated and complete for all patients to assure payment for the services provided Job Specific: Accurately identifies and enters patient information into the computer software. EF Accurately chooses insurance plans, understands guidelines and eligibility systems. Accurately interprets benefits and eligibility responses.(EF)           Collects from patients, posts payments correctly.  Able to reconcile cash drawer and complete deposit. EF Understands admissions forms, explains to patients correctly and obtains signatures.  EF Scans documents correctly. EF Familiar with all departments in the hospital, directs patients to the correct areas. (EF) Understands the paperwork flow for different scenarios.(EF) Able to use different software as assigned.(EF) Works reports timely/efficiently as assigned.(EF) Admitting area:  Knowledgeable regarding specific...
Citizens Medical Center Victoria, TX
: Responsible for maintaining the integrity, safety, and efficiency of the sterile field throughout the operation.  Applies age-specific needs in the planning and implementation of the surgical procedure.  Possesses expertise in scrubbing for cardiovascular, peripheral vascular and thoracic procedures.  Must take call on a rotating basis. Job Specific: Participates in the safety management and infection control programs (EF). Assembles items needed for specific surgical procedures with knowledge of each surgeon’s preferences (EF). Creates and maintains sterile fields for surgical procedures (EF). Cleans, assists with the sterilization of, and stores instruments, equipment and supplies (EF). Identifies medications correctly (EF). Assists other surgical team members with the cleaning of the operating room in readiness for the following procedure (EF). Assists the circulating nurse and/or anesthesia personnel as requested (EF). Assists with the orientation of new personnel (EF)....
Citizens Medical Center Victoria, TX
Reporting to the Unit Manager the staff RN is a professional care giver who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients via therapeutic use of self, the nursing process, the environment/instrumentation, and other health care team members she/he may interact with or delegate duties or supervise in the delivery of care based on the scope of practice outlined by the Board of Nursing. If assigned as charge nurse, will serve as resource for coordination of activities on a single unit. Responsibilities as charge nurse include, but are not limited to, assessment of unit needs and available resources for current and oncoming shift(s) based on: patient needs, volume, individual and family needs and special clinical procedures or interventions pending. JOB SPECIFIC Provides direct quality patient care based on the plan of care and exercises judgment in delegating aspects of patient care appropriately to...
Citizens Medical Center Victoria, TX
:   The Maintenance Engineer performs mechanical repairs and preventive maintenance relating to his specialty.  Regarding HVAC, electrical, Plumbing, pumps, etc. Job Specific:  Able to open and close maintenance work orders listing labor and material.  (EF) Ability to repair or replace equipment, lighting or basic plumbing.  (EF) Knowledge of trade symbols, language, and operation of equipment.  (EF) Must adhere to all policies/procedures of hospital.  (EF) Hospital: Adheres to organization-wide and other applicable policies and procedures. Day-to-day performance complies with the hospital’s Service Excellence Behavioral Expectations. Performs within the prescribed limits of the hospital’s Ethics, Compliance and Confidentiality Program guidelines. Performs within his/her professional Scope of Practice at all times. Other Duties As Assigned: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time....
Citizens Medical Center Victoria, TX
:   The Engineering Department Carpenter does all needed carpentry throughout hospital, including renovations. Job Specific:   Responsible for all aspects of commercial practices. (EF) Adheres to all regulatory agency compliance. (EF) Ensure completion of all required documentation. (EF) Abilities to assist in preparing cost estimates. (EF) Quality workmanship performance. (EF) Ensure safety precautions have been taken through maintaining equipment and a clean work area. (EF) Hospital: Adheres to organization-wide and other applicable policies and procedures. Day-to-day performance complies with the hospital’s Service Excellence Behavioral Expectations. Performs within the prescribed limits of the hospital’s Ethics, Compliance and Confidentiality Program guidelines. Performs within his/her professional Scope of Practice at all times. Other Duties As Assigned: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this...
Citizens Medical Center Victoria, TX
A Laboratory Assistant I (Phlebotomist) is responsible for specimen collections in outpatient and inpatient locations. The Laboratory Assistant is expected to manage a high volume of collection requests for routine, timed and emergent needs. Specimen collections will span all ages and competency in age-specific requirements is expected. Knowledge of test requirements and use of electronic tools are necessary. Interpersonal skills with lab staff, registration staff, nurses and physician offices are important. JOB DUTIES AND RESPONSIBILITIES Job Specific: Demonstrates successful phlebotomy or clerical responsibilities (EF). Organizes and guides specimen processes (EF). Helps to create an organized environment for testing personnel (EF). Routes telephone calls and question to appropriate section (EF). Monitors the tube system in a timely manner. Assists with clerical needs of the Laboratory. Assists with supply orders and stocks inventory. Accepts special assignments and tasks as...
Citizens Medical Center Victoria, TX
: Provides direct care to surgical patients with primary emphasis on the intra-operative period and responsibility for pre-operative assessment and post-operative evaluation while applying age-specific needs in the assessment, treatment, and/or care of patients.  Possesses substantial knowledge, judgment, and skill based upon the principles of the biological, psychological, behavioral, and social sciences.  Must take call on a rotating basis. Job Specific: 1.    Participates in the safety management and infection control programs (EF). 2.    Performs, supervises, and/or directs the nursing care of the patient by performing the duties of the circulating nurse based upon hospital policies / procedures and the AORN Standards (EF). 3.    Directs and/or assists, as necessary, with the cleaning, sterilization, and storage of instruments, equipment and supplies (EF). 4.    Administers medications, starts intravenous infusions, and assists anesthesia personnel as needed (EF). 5....