Citizens Medical Center

Company Profile

Citizens Medical Center is a regional hospital known for our compassionate patient care, clinical expertise, and bringing advanced health care options to South Texas since 1956. Today, we are a 317-bed acute care hospital with over 1,200 employees and voted “Best of the Best” hospital in Victoria for 11 consecutive years. As a community-owned hospital created with a specific vision, our financial resources stay in the community and are reinvested in the hospital, its technology, and its people. We care for patients with a team of exceptional physicians, nurses and staff utilizing the latest medical technology and equipment. Our specialized care includes cardiology, labor & delivery, cancer care, general surgery, bariatrics, orthopedics, physical therapy, fitness and wellness and much more. 

Our Mission
To provide quality medical services at a reasonable cost to the citizens of the region.

Our Vision

To be the preferred healthcare provider in the region.

 

Benefit Offerings

Health

  • Medical, Dental, Vision
  • STD, LTD Disability
  • Supplemental Life, AD&D
  • Flexible Spending (FSA)
  • Employer Paid
    • Life insurance 1.5x annual salary up to $200,000
    • Short term disability

Retirement/Investment

  • Defined Benefit Pension Plan
  • 457(b) Deferred Compensation

Well-Being Benefits

  • Paid Time Off
  • Sick leave, Bereavement leave, Jury Duty/Witness Service
  • Tuition Reimbursement
  • Hospital-paid & administered annual immunizations
  • HealthPlex (gym) membership discount
  • YMCA partnership discount for childcare
  • Employee Assistance Programs 

Awards and Accreditations

  • Best of the Best Hospital for 11 Consecutive Years in a Row
  • Accredited by DNV Healthcare
  • DNV Certified Primary Stroke Center
  • Level III (Advanced) Trauma Center
  • 5-Star Quality Skilled Nursing Facility Rated by the Centers for Medicare and Medicaid Services
  • American College of Cardiology - First Accredited Chest Pain Center with PCI in the Crossroads
  • American Society for Metabolic & Bariatric Surgery Center of Excellence Recognition
  • American Heart Association - 2021 Mission: Lifeline® - STEMI Receiving Center - GOLD PLUS Recognition Award
  • American Heart Association - 2021 Mission: Lifeline® - NSTEMI – GOLD Recognition Award
  • Get With The Guidelines® - Stroke GOLD PLUS with Honor Roll Elite and Target: Type 2 Diabetes Honor Roll
  • TMA Accredited Programs for Physician Continuing Education
Dec 04, 2021
Citizens Medical Center Victoria, TX
To provide members an individual training program that fits the needs, wants, and desires of that member, based on their health history, test results, and fitness goal. JOB DUTIES AND RESPONSIBILITIES Job Specific: Design safe and effective 30 minute to 1 hour personal training programs for individual clients, adapting the strength training program to each person’s specific needs and abilities. Provide individual supervision and reinforcement during members’ training sessions. Promote Personal Training through personal example and member interaction.  Offer personal training services throughout the day, evening and weekends as clients request. Stay current on fitness concepts and ideas. Participate in fitness team meetings and engage in regular continuing education opportunities, both formal and informal to ensure ongoing learning and professional growth and development.  Be punctual, dependable and reliable as a trainer – have a “client first” mentality. Teach group fitness...
Dec 04, 2021
Citizens Medical Center Victoria, TX
Protects life and property of all persons on hospital premises. Patrols hospital buildings and grounds to prevent fire, theft, vandalism and violent acts. Secures, unlocks and protects hospital buildings and property. Responds to security needs of hospital personnel, patients and visitors. Job Specific:       1.   Patrols facility  (EF)       2.   Secures facility  (EF)       3.    Crowd control  (EF)       4.    Responds to emergency codes  (EF)       5.    Enforces parking and traffic policy  (EF)       6.    Secures patient valuables  (EF)       7.    Investigates incidents and creates report  (EF)       8.    Performs lost and found duties  (EF)       9.    Transports deceased patients  (EF)      10.    Monitors disturbances, thefts, vandalism and assaults  (EF)      11.    Assists with combative patients  (EF)      12.    Utilizes de-escalation techniques with combative patients and visitors  (EF) Minimum Requirements  EDUCATIONAL REQUIREMENTS Required:  High...
Dec 04, 2021
Citizens Medical Center Victoria, TX
Reporting to the Unit Manager the staff RN is a professional care giver who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients via therapeutic use of self, the nursing process, the environment/instrumentation, and other health care team members she/he may interact with or delegate duties or supervise in the delivery of care based on the scope of practice outlined by the Board of Nursing.. If assigned as charge nurse, will serve as resource for coordination of activities on a single unit. Responsibilities as charge nurse include, but are not limited to, assessment of unit needs and available resources for current and oncoming shift(s) based on: patient needs, volume, individual and family needs and special clinical procedures or interventions pending. Job Specific:  Provides direct quality patient care based on the plan of care and exercises judgment in delegating aspects of patient care appropriately to...
Dec 04, 2021
Citizens Medical Center Victoria, TX
Reporting to the Unit Manager the staff RN is a professional care giver who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients via therapeutic use of self, the nursing process, the environment/instrumentation, and other health care team members she/he may interact with or delegate duties or supervise in the delivery of care based on the scope of practice outlined by the Board of Nursing.. If assigned as charge nurse, will serve as resource for coordination of activities on a single unit. Responsibilities as charge nurse include, but are not limited to, assessment of unit needs and available resources for current and oncoming shift(s) based on: patient needs, volume, individual and family needs and special clinical procedures or interventions pending. Job Specific: Provides direct quality patient care based on the plan of care and exercises judgment in delegating aspects of patient care appropriately to...
Dec 04, 2021
Citizens Medical Center Victoria, TX
Responsible to pursue patient and insurance collections and resolve all outstanding accounts within the assigned work queue with a high level of accuracy. Understand and follow up on patient and insurance accounts with a complete understanding of the revenue cycle and electronic EMR. Complete special projects timely. JOB DUTIES AND RESPONSIBILITIES Job Specific: Responsible for maintenance and control of unbilled insurance or patient accounts. (EF) Reviews files daily and spot checks final bills for accuracy and readiness for billing.  (EF) Post patient payments and prepares/ submits daily deposit slip for end of day close.  Prepares and submits a daily listing of all unbillable/uncollectable patient/insurance accounts.(EF) Prepares and submits daily input forms relative to billing function to data processing (refunds, check request, payment plans, etc).  (EF) Responsible for accurate accounting of all accounts and claims.  (EF) Reprints and rebill claims.  (EF) Completes daily...
Dec 04, 2021
Citizens Medical Center Victoria, TX
Under the direction of a Radiologist and / or Radiology Department Manager, performs ultrasound procedures at a technical level not requiring constant supervision of technical details.  Applies age-specific needs in the assessment, treatment or care of patients. JOB DUTIES AND RESPONSIBILITIES Job Specific: Assumes responsibility for designated area of work and procedures as required for routine or special assignments. (EF) Maintains orderliness and cleanliness of assigned work area. (EF) Secures and stocks supplies as appropriately needed. (EF) Rotates “on-call” with other staff. (EF) Attends area seminars and related workshops needed to keep abreast of advances in procedures or techniques in the work field. Attends all inservice or orientation programs as scheduled. Reports all equipment malfunction or failure to supervisor. (EF) Contributes to the Radiography students’ education in a positive way. (EF) Applies age-specific needs in the assessment, treatment or care of...
Dec 04, 2021
Citizens Medical Center Victoria, TX
Provides direct care to surgical patients with primary emphasis on the intra-operative period and responsibility for pre-operative assessment and post-operative evaluation while applying age-specific needs in the assessment, treatment, and/or care of patients.  Possesses substantial knowledge, judgment, and skill based upon the principles of the biological, psychological, behavioral, and social sciences.  Must take call on a rotating basis. Job Specific: Participates in the safety management and infection control programs (EF). Performs, supervises, and/or directs the nursing care of the patient by performing the duties of the circulating nurse based upon hospital policies / procedures and the AORN Standards (EF). Directs and/or assists, as necessary, with the cleaning, sterilization, and storage of instruments, equipment and supplies (EF). Administers medications, starts intravenous infusions, and assists anesthesia personnel as needed (EF). Assists with the orientation of new...
Dec 02, 2021
Citizens Medical Center Victoria, TX
The Cardiovascular Associates of Victoria Lead Nurse works as an integral member of  the clinical team to deliver high quality care to Cardioavascular Associates of Victoria (CVA) patients, assists managers in developing and implementing clinical policies, procedures and competencies, serves as primary preceptor in the training and development of nursing staff, provides oversight for CMS Quality Payment Program (QPP) Incentive Merit-Based Incentive Payment System initiative, assists in developing and monitoring practice initiatives that increase efficiency and support practice goals. Job Specific: Provides safe, effective nursing care in the clinic setting.  Plans, implements and evaluates the nursing care needs of each patient. (EF) Demonstrates critical thinking skills, decisive judgment and the ability to work with minimal supervision in a fast-paced environment. (EF) Interviews patients, measures vital signs, completes medication reconciliation and documents patient medical...
Dec 02, 2021
Citizens Medical Center Victoria, TX
Maintains the appearance and cleanliness of floor surfaces using appropriate equipment and supplies.  Removes regulated medical waste and regular waste, transports furniture and beds as needed. Job Specific: Sweeps, mops, vacuums, operates floor machines.  Strips and recoats floors.  (EF) Operates medical waste sterilizer, cardboard bailer and trash compactor after collecting solid waste.  (EF) Moves beds, desks and other furniture and equipment as needed.  (EF) Hospital: Adheres to organization-wide and other applicable policies and procedures. Day-to-day performance complies with the hospital’s Service Excellence Behavioral Expectations. Performs within the prescribed limits of the hospital’s Ethics, Compliance and Confidentiality Program guidelines. Performs within his/her professional Scope of Practice at all times. Other Duties As Assigned: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any...
Dec 02, 2021
Citizens Medical Center Victoria, TX
Keeps assigned areas clean and attractive with emphasis on infection prevention.  Uses disinfectants and other supplies according to manufacturer specifications and infection prevention guidelines. Job Specific: Sweeps, mops, vacuums, damp wipes with disinfectant.  (EF) Removes trash and soiled linen.  (EF) Cleans and stores hospital equipment as directed.  (EF) Reports needed maintenance repairs.  (EF) Documents all tasks and make record of patient requests and complaints in room cleaning.  (EF) Hospital: Adheres to organization-wide and other applicable policies and procedures. Day-to-day performance complies with the hospital’s Service Excellence Behavioral Expectations. Performs within the prescribed limits of the hospital’s Ethics, Compliance and Confidentiality Program guidelines. Performs within his/her professional Scope of Practice at all times. Other Duties As Assigned: Nothing in this job description restricts management’s right to assign or reassign duties and...
Dec 02, 2021
Citizens Medical Center Victoria, TX
Cleans all areas of the facility as directed and as scheduled.  Provide laundry services as well.  Insure infection control in all areas using approved cleaning agents and techniques.  Job Specific: Clean and disinfect all areas as designated and scheduled per shift, with attention to high traffic areas and high visibility areas.   (EF) Use appropriate chemicals and cleaning agents on appropriate surfaces to include glass, tile, carpet, showers, counter tops, walking track, hardwood floors, sinks, toilets, sauna’s, etc.   (EF) Insure all infection control practices are maintained at all times.  (EF) Assist in other departments and areas as needed.  Perform open and closing duties.   Work in the laundry room as directed and needed to wash, dry, fold and replace linen.  (EF) Replace paper goods to include toilet tissue, paper towels, and replace shower soap as needed.  (EF) Empty trash throughout the facility, as scheduled and needed.  (EF) Assist members in the locker rooms as...
Nov 25, 2021
Citizens Medical Center Victoria, TX
Reporting to the Unit Manager the staff RN is a professional care giver who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients via therapeutic use of self, the nursing process, the environment/instrumentation, and other health care team members she/he may interact with or delegate duties or supervise in the delivery of care based on the scope of practice outlined by the Board of Nursing.. If assigned as charge nurse, will serve as resource for coordination of activities on a single unit. Responsibilities as charge nurse include, but are not limited to, assessment of unit needs and available resources for current and oncoming shift(s) based on: patient needs, volume, individual and family needs and special clinical procedures or interventions pending. JOB SPECIFIC Provides direct quality patient care based on the plan of care and exercises judgment in delegating aspects of patient care appropriately to...
Nov 25, 2021
Citizens Medical Center Victoria, TX
The Medical Assistant (MA) assists the physician and/or mid-level in the delivery of nursing care and patient education. The MA is required to interview patients, perform treatments, distribute medications, document medical records and coordinate care for a group of patients As a caring professional, the clinic MA works closely with patients and must exhibit effective communication skills when dealing with them and their families. The MA must also communicate and work well with all providers, departmental personnel, and other health care professionals. The MA will also be responsible for performing receptionist duties as needed to accommodate departmental needs. JOB DUTIES AND RESPONSIBILITIES Job Specific: Prepare treatment room for patient examination Verify treatment of correct patient Interview patients, obtaining vital signs, such as pulse, blood pressure, temperature, height and weight, and documenting information in the patient’s chart. (EF) Prepare treatment room for...
Nov 23, 2021
Citizens Medical Center Victoria, TX
A Phlebotomist (Lab Assistant) is responsible for specimen collections in outpatient and inpatient locations. The Phlebotomist is expected to manage a high volume of collection requests for routine, timed and emergent needs. Specimen collections will span all ages and competency in age-specific requirements is expected. Knowledge of test requirements and use of electronic tools are necessary. Interpersonal skills with lab staff, registration staff, nurses and physician offices are important. JOB DUTIES AND RESPONSIBILITIES Job Specific: Demonstrates successful phlebotomy or clerical responsibilities (EF). Organizes and guides specimen processes (EF). Helps to create an organized environment for testing personnel (EF). Routes telephone calls and question to appropriate section (EF) Monitors the tube system in a timely manner. Assists with clerical needs of the Laboratory. Assists with supply orders and stocks inventory. Accepts special assignments and tasks as guided by Laboratory...
Nov 23, 2021
Citizens Medical Center Victoria, TX
The Certified/Registered Respiratory Therapist will be responsible for performing all general and critical care respiratory care services as well as some specialized functions and training of new employees. Job Specific:  Performs all basic and advanced respiratory services including ABG’s, ventilator management, and EKG’s. Responsibilities will include PFT’s, and Pulmonary Rehab as needed.  Performs basic respiratory care including oxygen therapy, medication delivery, aerosol therapy, CPT and pulmonary rehab. (EF) Performs critical respiratory care including mechanical ventilation and CPR. (EF) Performs patient assessments and reassessments.(EF) Performs diagnostic exams including PFTs, EKGs, ABGs and pulse oximetry. (EF) Performs phlebotomy and stress tests as applicable. (EF) Completes all documentation associated with aforementioned responsibilities. (EF) Maintains continuing education. (EF) Keeps all areas stocked and neat in appearance, participates in cleaning of...
Nov 23, 2021
Citizens Medical Center Victoria, TX
The Certified/Registered Respiratory Therapist will be responsible for performing all general and critical care respiratory care services as well as some specialized functions and training of new employees. Job Specific:  Performs all basic and advanced respiratory services including ABG’s, ventilator management, and EKG’s. Responsibilities will include PFT’s, and Pulmonary Rehab as needed.  Performs basic respiratory care including oxygen therapy, medication delivery, aerosol therapy, CPT and pulmonary rehab. (EF) Performs critical respiratory care including mechanical ventilation and CPR. (EF) Performs patient assessments and reassessments.(EF) Performs diagnostic exams including PFTs, EKGs, ABGs and pulse oximetry. (EF) Performs phlebotomy and stress tests as applicable. (EF) Completes all documentation associated with aforementioned responsibilities. (EF) Maintains continuing education. (EF) Keeps all areas stocked and neat in appearance, participates in cleaning of...
Nov 23, 2021
Citizens Medical Center Victoria, TX
Reporting to the Unit Manager the Licensed Vocational Nurse is a professional care giver who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients via therapeutic use of self, the nursing process, the environment/ instrumentation, and other health care team members she/he may interact with or delegate duties or supervise in the delivery of care based on the scope of practice outlined by the Board of Nursing. Job Specific: Under the direct supervision of an RN, assumes responsibility for quality patient care to assigned patients based on the plan of care and assists with the supervision of tasks, activities, and functions assigned to unlicensed staff members in the delivery of patient care.(EF) Participates in professional development of self and staff to enhance patient focused nursing practice, age, and population-specific to the nursing unit.(EF) Actively participates in unit’s performance improvement...
Nov 23, 2021
Citizens Medical Center Victoria, TX
Plan, organize, direct, and supervise Patient Financial Services, Patient Access Services, and Financial Assistance Services.  Work with Administration, Departmental Directors, and Managers, hospital personnel, insurance company representatives, auditors, collection agencies, physicians, attorneys, and the general public to ensure quality performance, accurate compliant billing, collections, and accurate and complete registrations, admissions, and discharges according to established guidelines. JOB SPECIFIC Responsible for the functions of the Patient Financial Services department, the Patient Access Department, and the Financial Assistance department including training, establishing policy, and procedures ensuring that quality remains in these areas.  (EF) Develop such programs as collection plans, payment arrangement plans and early-out programs. Proactively drive continuous improvement in overall daily outcomes, and operations of the Patient Access department, the Patient...
Nov 23, 2021
Citizens Medical Center Victoria, TX
The Certified/Registered Respiratory Therapist will be responsible for performing all general and critical care respiratory care services as well as some specialized functions and training of new employees. Job Specific:  Performs all basic and advanced respiratory services including ABG’s, ventilator management, and EKG’s. Responsibilities will include PFT’s, and Pulmonary Rehab as needed.  Performs basic respiratory care including oxygen therapy, medication delivery, aerosol therapy, CPT and pulmonary rehab. (EF) Performs critical respiratory care including mechanical ventilation and CPR. (EF) Performs patient assessments and reassessments.(EF) Performs diagnostic exams including PFTs, EKGs, ABGs and pulse oximetry. (EF) Performs phlebotomy and stress tests as applicable. (EF) Completes all documentation associated with aforementioned responsibilities. (EF) Maintains continuing education. (EF) Keeps all areas stocked and neat in appearance, participates in cleaning of...
Nov 23, 2021
Citizens Medical Center Victoria, TX
The position is responsible for the development, management and maintenance of charge master, various labor productivity and expense benchmarking tools, the development and reporting of financial and statistical data to management, supporting revenue cycle processes such as denial management, and changes and participates in the development of the annual budget. This position will interact with all levels of the organization to ensure a quality understanding of the financial reporting process and how to use related data to impact operational performance. In addition, this position will complete special projects and cost/benefit analysis to assist in business planning.  The Decision Support Analyst may be responsible for preparing reports, analyzing data, and presenting analysis findings to department leadership. The analyst must have demonstrated working knowledge and a high-level understanding of data reporting and of revenue cycle operations. JOB DUTIES AND RESPONSIBILITIES Job...