Beth Israel Deaconess Medical Center



A teaching hospital of Harvard Medical School, Beth Israel Deaconess Medical Center is renowned for excellence in patient care, biomedical research, teaching and community service. Located in the heart of Boston, Massachusetts’s Longwood Medical & Academic Area, it hosts nearly three quarters of a million patient visits annually in and around Boston.

Beth Israel Deaconess Medical Center has been recognized as one of the nation's top hospitals in the U.S. News & World Report “Best Hospitals” edition, placing among the leaders in 10 clinical specialty categories.

According to the magazine, BIDMC is among an elite group of 170 hospitals nationally – only 3 percent of the nation's 5,453 hospitals – to rank in at least one of 16 specialties.

BIDMC ranked in the Top 50 among the nation's hospitals in the care and treatment cancer; ear, nose and throat; endocrinology; gastrointestinal disorders; geriatric care; gynecology; heart and heart surgery; kidney disease; respiratory disorders; and urology. Beth Israel Deaconess Medical Center has been recognized as one of the nation's top hospitals in the US News & World Report “Best Hospitals” edition, placing among the leaders in 10 clinical specialty categories.

 

Mission Statement

Our mission is to provide extraordinary care, where the patient comes first, supported by world-class education and research. Our mission is supported by a workforce committed to individual accountability, mutual respect and collaboration.

We recognize that the diversity, talent, innovation, and commitment of all of our employees contribute to our strength and are a major component of our success. We greatly value the leadership and participation of our trustees, overseers and donors who make an invaluable contribution to our ability to carry out our mission to serve patients, students, science and our community.

Beth Israel Deaconess Medical Center values and welcomes every member of our diverse community. We believe that everyone has the right to receive the medical and behavioral health care they need. We welcome all patients regardless of race, religion, country of origin, immigration status, disability or handicap, gender identity, sexual orientation, age, military services or source of payment.

Patient Care

BIDMC believes patients should receive the right care, at the right time, in the right place. We have a growing presence in Eastern Massachusetts with many hospitals and clinical affiliations. Our world-renowned experts provide care wherever our patients call home - from Newburyport to Plymouth, from Lexington to Quincy.

  • 621 licensed beds, including 419 medical/surgical beds, 77 critical care beds and 60 OB/GYN beds
  • Approximately 5,000 births a year
  • A full range of emergency services, including a Level 1 Trauma Center and roof-top heliport; and
  • The Beth Israel Deaconess Learning Center, offering patients and families up-to-date health information and access to current research on a wide range of medical conditions.
  • Beth Israel Deaconess Medical Center is the Official Hospital of the Boston Red Sox. Our relationship provides us with unique opportunities to serve our community and patients.
Biomedical Research
  • BIDMC consistently ranks among the top four recipients of biomedical research funding from the National Institutes of Health. Research funding totals nearly $200 million annually. BIDMC researchers run more than 2500 active sponsored projects and 500 funded and non-funded clinical trials.
  • The Harvard-Thorndike Laboratory, the nation's oldest clinical research laboratory, has been located on this site since 1973.
  • Beth Israel Deaconess Medical Center shares important clinical and research programs with institutions such as the Dana-Farber / Harvard Cancer Center, the Joslin Diabetes Center, and Children's Hospital.
Teaching
  • Beth Israel Deaconess Medical Center has 1,200 physicians on the active medical staff (including over 800 full-time staff physicians). Most of these physicians hold faculty appointments at Harvard Medical School.
  • In addition to its medical students, Beth Israel Deaconess Medical Center provides clinical education to students in nursing; social work; radiologic technology, ultrasound and nuclear medicine; and physical, occupational, speech and respiratory therapies.
  • The Carl J. Shapiro Institute for Education and Research provides medical students and physicians in training with an on-site centralized educational facility, a state-of-the-art computer lab, and a variety of educational resources that let students diagnose, manage, and learn technical skills on simulated patients.
A Network of Care
  • Beth Israel Deaconess Hospital-Needham, a direct affiliate of the medical center, brings tertiary level care to the residents of Needham and surrounding communities.
  • Through a close relationship with the Joslin Clinic, BIDMC is known for treatment of diabetes, with outstanding results in cardiology, vascular surgery, podiatric care, eye care, pregnancy, and pancreatic transplantation.
  • Beth Israel Deaconess Medical Center has two multi-specialty regional outpatient centers in Lexington and on the Chelsea/Revere border,
  • The medical center incorporates primary care physician offices in many communities throughout the greater Boston area.
  • Through the Community Care Alliance, BIDMC is affiliated with community health centers in downtown Boston, Dorchester, Roxbury, Allston-Brighton, Quincy, and other areas.
A Caring Employer
  • Over 6,000 diverse employees, including approximately 800 full-time staff physicians; 1,100 full-time registered nurses; and 4,000 non-clinical employees.
  • Beth Israel Deaconess is an Equal Opportunity Employer.
Beth Israel Deaconess Medical Center Boston, MA
Feb 17, 2020
Reporting to the Director of Market Analytics & Intelligence, the Project Manager provides key analyses and potential recommendation of strategic initiatives to a wide range of constituents including Senior Leaders, Physician Leaders and Business Unit Leaders. The Project Manager, MA&I, is expected to manage multiple analyses and projects varying in nature (i.e. individual level hospital market assessments, system level service line analyses, and BILH Senior Leadership presentations). Essential Responsibilities: Demonstrate strong analytic and problem solving skills utilizing multiple data sources to provide quantitative analytics for decision making. This includes but not limited to mining the data, quality checking the data, researching qualitative data elements, leveraging the information, interpreting the analysis and presenting high-level key insights. Conducts quantitative analysis of BILH and BILH entity market positions and collaborates with other SP&BD team members to help position BILH and BLH entities to achieve strategic goals. Works to support Strategic Planning & Business Development, Network Development, and Community Benefits and Outreach teams to develop and communicate BILH and BILH entity business opportunities, strategies and activities. Conduct planning analysis to support business plans and growth strategies including. Supporting initiatives of clinical service line planning, new programs, resource planning, community assessments and facilities. Independently manage and prioritize multiple projects and priorities from a variety of data sources and the strong ability to complete work under pressure to meet strict deadlines. Manage and lead system initiatives to evolve and integrate internal and external data resources within a multi-disciplinary team: Regulatory Review, Technical Pre-Work, Quality Assessment and Data Reporting & Analytics. Keep abreast of healthcare trends, emerging technologies, and data platforms as context for analysis and inform members of the SP&BD department. Assess potential data resources and tools that can be utilized to further evolve the functional capacity of the department. Required Qualifications:Bachelor's degree required. Master's degree preferred. 5-8 years related work experience required. Advanced data skills, critical thinking and the ability to simultaneously manage and analyze multiple datasets and data sources to inform decision making for key stakeholders for strategic decision making. .At least 5 years of planning experience in a health system, hospital, physician practice or similar. Ability to manage multiple projects at one time. Strong organizational skills. Work independently and in collaboration with all colleagues at all levels of the organization Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 17, 2020
This position reports to the senior leadership of Community Benefits for Beth Israel Lahey Health. The position will develop and implement the evaluation plan and program to inform and monitor the Beth Israel Lahey Health (BILH) system and individual hospitals' Community Benefits and Community Relations strategy and programs. This position is responsible for defining and overseeing the evaluation plan and metrics to ensure BILH and all BILH hospitals adhere to Community Benefits local, state and federal regulatory reporting requirements. This includes developing metrics, training staff, ensuring integrity of data collection, analyzing and evaluating data, applying quality improvement, developing internal and external reports on outcomes and evaluating new and existing initiatives for sustainability, spread and impact. This position is responsible for translating evaluation questions into analytic plans, analyzing health, community and program data, conducting valid comparisons and statistical tests, and summarizing findings of evaluations. Essential Responsibilities: Develops, implements, manages and monitors BILH Community Benefits and Community Relations evaluation plan and strategy that aligns with regulatory requirements and informs BILH strategy, programming and resource allocation decisions. Develops and monitor evaluation plans, providing technical assistance, training and support on metrics development, goal setting, indicators, methods, etc. Develops and manages an evaluation framework to measure and track outcomes for and impact of all BILH CB and CR initiatives. Assesses the efficacy of programs in order to help prioritize the allocation of resources and set goals. Contributes to informing, identifying & establishing BILH and local priorities, and participates in CB/CR policy making as appropriate. Advises and establishes BILH CB/CR and all BILH hospital CB/CR programs on goal setting, indicators, evaluation methods, metrics, and data. Informs, oversees, and evaluates the community health needs assessment, prioritization and community engagement processes for all BILH hospitals. Serves as part of the BILH Community Benefits program leadership team and contributes to the development, implementation and execution of data driven strategic initiatives. Researches best practices for grant making, program design and measuring program outcomes. Works with individual hospital to select, coordinate and provide oversight of independent evaluators. Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: None Indirect Reports: None Required Qualifications:Master's degree in Public Health or Public Policy required. More than 10 years related work experience required and 1-3 years supervisory/management experience required Progressive experience conducting and leading data analysis and cross-functional, long-term, complex, multi-faceted evaluation initiatives with diverse stakeholders. Program evaluation, including process and outcome evaluation, qualitative and quantitative methods, and varied levels of evidence applied to public health, community health, community engagement, strategy, and policy and planning. Significant experience designing and implementing performance measurement program initiatives and translating research and complex concepts for non-expert audiences. Proven knowledge and experience applying program evaluation principles, theories, concepts, and practices. Demonstrated use of evaluation and community-based research to inform program development. Exceptional evaluation skills, including design, advanced inferential statistics, and qualitative research methods. Proven capacity for project management. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. Preferred Qualifications:Health and public policy related evaluation and statistics. Competencies:Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization. Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions. Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization. Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 17, 2020
Manages the daily administrative and clinical practice operations with commitment to providing the highest quality of service to patients in an ambulatory care practice. Provides oversight and training in all areas of day to day practice operations and resource utilization. Essential Responsibilities: Participates in planning and implementation of practice goals, programs and objectives, personnel, resources and equipment. Implements the approved business plan that identifies strategies, objectives, timetables, expected outcome and measures for assigned areas of responsibility. Updates plan to reflect challenges and opportunities in the marketplace and BIDHC's overall direction. Organizes, manages and coordinates all operational and administrative processes. Manages support staff; organizes and oversees work schedules and assignments to meet operational needs. Develops and implements procedures to ensure efficient processing of work including time of service co-payment collection, referral management and pre-registration. Makes decisions concerning hiring, corrective action and personnel matters as appropriate. Responsible for development of office orientation procedures and protocols and maintaining compliance with APG policies and procedures. Coordinates care delivery, patient flow and clinic check out/discharge activities. Oversees patient scheduling, registration and billing processes according to protocol. Coordinates and ensures skill development and training for all staff. Monitors provider's (MDs, NPs, etc.) schedules to ensure that appropriate staff is present and a reasonable amount of patients scheduled, in order to best facilitate care for the patients in a timely manner. Works closely with the Medical Director to provide a team approach to problem solving and work efficiency for all. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: None Has full responsibility for planning, monitoring and managing department budget. Required Qualifications:High School diploma or GED required. Bachelor's degree preferred. 3-5 years related work experience required and 1-3 years supervisory/management experience required Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Competencies:Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization. Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Physical Nature of the Job: Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
Beth Israel Deaconess Medical Center Boston, MA
Feb 17, 2020
The Patient Services Coordinator assists the Ambulatory Care Managers (ACMs) and SNF Care Managers (SCMs) in coordinating and tracking services for the targeted Medicare Accountable Care Organization (ACO) patient population; communicates with hospitals, post-acute facilities, assisted living facilities and home care agencies for case information. The Services Coordinator works with the patient registry, electronic health record, and patient tracking systems to assist with outreach, documentation of goal progress, coordination of follow-up care and community resources as needed under the direction of the ACMs and SCMs. Essential Responsibilities: Supports the ACM and SCM providing patient/family guidance, support, education, referrals, resources, coordination of care, and follow-up. Coordinates care for low-risk patients through telephonic encounters assisting and collaborating with the care managers. Assists the care managers in obtaining medical record information, documenting all case information in the system, performing data entry into appropriate databases for monitoring and tracking. Advocates for patient and families; responds to and facilitates resolution of patient questions and concerns within scope of practice. Communicates plan of care, abnormal findings, changes in health status, and other pertinent information with the healthcare team and documents critical patient information in Arcadia. Provides necessary coaching to reduce or eliminate high-risk behaviors utilizing motivational interviewing skills. Produces reports and distributes reports to healthcare team as directed. Supports ED transition population as directed to assist with care coordination. Utilizes Patient Ping to identify patients admitted outside the BILH system. Collaborates with SCM/ACM to meet the care coordination needs of those patients. Performs all other duties as needed or directed to meet the needs of the department. Required Qualifications:High School diploma or GED required. Bachelor's degree preferred. 3-5 years related work experience required. Strong interpersonal and customer service skills required to communicate with patients, family members, physicians and other health care providers, as well as other colleagues. Good knowledge of medical terminology. Must possess strong problem solving abilities and analytical skills to ensure patient¿s needs are met. Must possess basic computer skills to input and retrieve clinical information, as well as patient registration. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:Licensed Practical Nurse or MA experience. Active, unrestricted Practical Nursing License in MA. Certification as a health coach within one year of hiring is encouraged. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 17, 2020
Serves as a primary point of contact for patients in a medical practice and provides excellent customer service through clear communication. Reports to the Practice Manager with input from assigned physicians, nurses and other health care providers. Department Specific Job Responsibilities: Schedules patients for procedures; post-operative appointments, surgery follow up and wait list process. Notifies patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location and time required. Provides patients with information pertaining to testing and surgery. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurate. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. Coordinates to ensure all paperwork is complete and pre-authorization has been obtained. Obtains and processes referrals for procedures. Essential Responsibilities: Answers and processes telephone calls in a polite and courteous manner when dealing with all incoming calls to the Phone Room. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Takes complete and accurate information from patients/callers, prioritizing and facilitating communication of information to providers. Prepares schedules and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by Email, fax, etc. Schedules, reschedules and confirms patient appointments via telephone. Schedules related diagnostic and/or lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements. Performs occasional check in, registration, and verification of demographic and fiscal information utilizing a computer system. Collects copayments following standards for managing copayment processing. Directs patients as needed to next service area upon check in. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Required Qualifications:High School diploma or GED required. Certificate 1 Medical Admin Assistant Cert preferred. 0-1 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:One year experience in a healthcare or service/hospitality environment. Experience processing prior authorizations. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 17, 2020
Position Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals. Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery. Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation. Level II responsibilities include: Facilitate billing functions. Research and follow through on a wide variety of information requests. May act as a group leader in absence of Manager. Act as a department resource to others for information and training. Facilitate problem solving, providing appropriate direction. May participate in small projects under the direction of Manager or designee. Required Qualifications:High School diploma or GED required. Certificate 1 Medical Admin Assistant Cert preferred. 1-3 years related work experience required. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:1-3 years experience in a healthcare or service/hospitality environment. Competencies:Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
Performs a wide range of tasks, including preparation, set up, service of food items to patients and customers as well as cash handling, stocking and customer service. During periods of coverage, breaks, call outs, etc, will perform short order/grill cooking duties by preparing food items to be served to customers. Follows department standards and policies, established by the production planning system and recording systems as assigned. Essential Responsibilities: Primary Role: All foods plated/portioned according to the standards and in the quantities specified on the menu. Prepares protein salads, vegetables, fruits, sandwiches, etc. as needed. Finishes baking of frozen convenience food products. Works on the cash register in the cafeteria and ensures accuracy of drawer. Maintains and sanitizes work surfaces and equipment under counters, breakfast cart, and service counter after each meal period. Prevents cross contamination of food products. Ensures the proper storage, identification, and temperature of all food products. Maintains the quality and appearance of food items at all times. Tastes products, reads menus, estimates food requirements, checks production, and keeps daily records to plan production requirements, requisition supplies, and equipment needs. Complies with all HACCP policies and procedures in accordance to manual and understands and complies with procedures to prevent cross contamination with regards to allergens and diet restrictions. Operates all types of food service equipment (turbo chef, induction burners, mixers, slicers, vertical cutters, ovens, grills, steamers, fryers, food processors, etc.) safely, including the safe cleaning, sanitizing and storage of that equipment. Required Qualifications:Some High School required. 1-3 years related work experience required. Six months to one year of food service experience Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:One to three years food production experience in high-volume food service establishment and knowledge of short order/grill procedures. Serve Safe certification. Allergen Certified or Awareness and/or Alcohol/TIPS Certification. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
The BIDMC Nursing Mission is to build on a legacy of nursing excellence by caring with compassion, advancing the art & science of nursing, and advocating for the health of patients, families, and communities. The Lactation Nurse utilizes the nursing process as the frame of reference for practice as a professional registered nurse and provides direct nursing care to patients and families. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the department. Essential Responsibilities: Demonstrates the ability for decision making by integrating theoretical knowledge with practical experience in caring for patients. Coordinates the care of patients and directs assistive personnel in order to provide safe, effective, efficient, equitable and timely, patient-centered care. Demonstrates a commitment to patients, staff, and to Beth Israel Deaconess Medical Center. The individual nursing practice reflects the goals of the Medical Center. Demonstrates responsibility and accountability for own nursing practice and patient safety. Works in a collegial and collaborative relationship with other health professionals to determine healthcare needs of patients and families. Develops relationships with patients and families that maintain and communicate trust and respect. Communicates effectively in the exchange of information. Demonstrate the ability to act as a patient advocate. Maintains annual mandatory education requirements, which include emergency skills and unit based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist. Participates in activities that contribute to professional development of self and quality improvement activities. Required Qualifications:Associate's degree required. Bachelor's degree in Nursing preferred. License Registered Nurse required., and Certificate 1 Basic Life Support required., and IBCLC Certified 0-1 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 . Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
Provides selected data management and analysis activities for a variety of projects in support of the Department and/or Division. Essential Responsibilities: Assist in the development, review and revision of analytic protocols for projects; create analytic files. Use relevant statistical software (e.g., SAS, STATA and/or R) to merge multiple, large databases including SEER-Medicare, and other complex claims-based data to meet the analysis goals. Carry out and conduct statistical analyses of large and small databases using relevant statistical software (e.g., SAS, STATA and/or R). Create tables and figures that accurately reflect the results of the analysis. Assist in the design and management of data storage using REDCap, Access, Excel and/or other relevant data management applications. Serve as a resource and help answer programming questions for Division's trainees and staff at the discretion of the Principal Investigator. Required Qualifications:Bachelor's degree in Statistics, Computer Science, Public Health required. Master's degree in health-related field preferred. 1-3 years related work experience required. Proficient in running SAS, STATA or R statistical analysis procedures required; understanding of statistical concepts and SAS, STATA or R procedures; familiarity with epidemiological and quality assurance principles. Prior research experience required. Must be able to create analytic files by merging multiple, large databases; formatting; recording; and subsetting data to meet the analysis goals. Must be able to create tables and figures that accurately reflect the results of the analysis. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. Preferred Qualifications:Familiarity with STATA preferred. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
Oversees the Division of Neurosurgery’s Brain Aneurysm Institute Research Program, including sponsor communication and working with internal budget office and institutional review board. Provides direct care to research study participants and makes necessary nursing judgments. Uses the nursing process to deliver professional care and evaluation of study participant responses to study protocols and works closely with faculty, fellows, residents and nursing staff. Essential Responsibilities: Provides direct care to research study participants, including patients and volunteers, and makes necessary nursing judgments. Demonstrates clinical performance at an expert level utilizing perceptual skills which are intuitive or experience-based. Critiques own decision making and judgments regarding the care of patients. Demonstrates greater depth in practice focus, providing nursing consultation for atypical patient presentations, unexpected events or unusual outcomes, recurring problems on the patient care unit, or strategic planning for the future of the unit. Evaluates the results of consultation in terms of patient outcomes and ability of the consultee to handle similar problems in the future Coordinates the care of patients and directs assistive personnel in order to provide safe, effective, efficient, equitable, and timely, patient centered care. Identifies problems and populations at risk and proposes solutions Works in a collaborative relationship with other health professionals to determine health care needs of patients & families. Demonstrates & role-models an interdisciplinary collaborative approach to patient care. Utilizes negotiation & conflict resolution skills to foster collaborative and collegial relationships. Participates in quality improvement activities & other clinical investigations. Participates in activities that contribute to the ongoing development of self and others. Responsible for maintaining annual mandatory educational requirements, which include emergency skills and unit based competencies. Self-evaluation of practice, in particular, unexpected outcomes are identified and other courses of action are considered Required Qualifications:Bachelor's degree in Nursing required. Master's degree in Nursing preferred. License Registered Nurse required., and Certificate 1 Basic Life Support required. 1-3 years related work experience required. American Heart Association - Basic Life Support Certificate Completion of CITI training within 6 weeks of hire and recertification every three years thereafter. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:Experience in a teaching hospital and specialty area expertise. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
Phlebotomists performs phlebotomy services on all patients at BIDMC. This person obtains patient identification and maintains vein preservation and specimen labeling procedures. A Phlebotomist transports routine and STAT specimens to appropriate laboratories. Essential Responsibilities: Perform venipunctures, including blood culture collection, and fingersticks ensuring proper ID/labeling of specimens and using vein preservation techniques. Perform and report bleeding times according to standard operating procedures. Ensure adequate stocking of supplies and report needs to phlebotomy leaders. Transports specimen from site of collection to site of testing. Participates in laboratory programs for QA, competency, mandatory training and continuing education. Required Qualifications: High School diploma or GED required . Registration preferred: ASCP Registered,Certificate 1 preferred: NCA Certification 0-1 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Competencies: Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
Provides secretarial and administrative support to a director or other leadership position(s) in a department and requires in-depth knowledge of the department's programs and services. Involves extensive interaction with diverse populations including the public, visitors, patients and families, external customers, medical practitioners and medical center staff. Essential Responsibilities: Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority. Types correspondence, forms, reports, manuscripts or other materials that may require complex formatting. Prepares documents with stylized formats, lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages. Proofreads and edits materials for grammar, punctuation and spelling. Schedules appointments and meetings and maintains personal calendars for manager/director(s). Organizes conference calls and meetings, sometimes with large numbers of participants. Reserves meeting locations and equipment. Prepares meeting agenda and other materials. Prepares travel arrangements as needed. Organizes and schedules conferences, seminars or other department sponsored programs or events. Coordinates all necessary arrangements: location, registration forms and fees, agenda, refreshments, materials and equipment. Maintains departmental files, records and databases. Enters information from source documents into computer databases and/or spreadsheets, compiling, printing and distributing periodic reports, mailing labels and other information as needed. Maintains department reference library of books, journals and other materials. Required Qualifications:High School diploma or GED required. Associate's degree preferred. 3-5 years related work experience required. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
The BIDMC Nursing Mission is to build on a legacy of nursing excellence by caring with compassion, advancing the art & science of nursing, and advocating for the health of patients, families, and communities. This position provides direct patient care relative to physical diagnosis and therapeutic management in an ambulatory and/or inpatient setting to patients with complex medical conditions or surgical patients. Works closely with faculty, fellows, residents and nursing staff to develop and coordinate a plan of care to meet the needs of the patient and their families. Some off-hour, weekend and on-call maybe required of this position. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the department. Essential Responsibilities: Performs history and physical examinations, formulation of care plans, ordering and interpreting laboratory and diagnostic tests and provides education to patients and their families. Acts as an educator and serves as a clinical resource for staff through consultation formal and informal education, review of literature and participation in seminars and conferences. Coordinates the care of patients in order to provide safe, effective, efficient and timely patient centered care. Liaises between visiting nurses, clinical staff and consult services. Care plans and execution of those plans should encompass the entire service to tie the service together. Consults with physicians or surgeons regarding the care of patients for more complex diagnosis. Document clinical encounters clearly, precisely and in a timely manner. Works in a collaborative relationship with other health professional to determine health needs of patients and families. Demonstrates and role models an interdisciplinary collaborate approach to patient care. Required Qualifications:Master's degree in Nursing required. License Nurse Practitioner License required., and Certificate 1 Basic Life Support required. 0-1 years related work experience required. MA Board authorization to practice as an APRN NRSG Valid prescriptive authority from both the MA DPH-DCP and Federal DEA American Heart Association - Basic Life Support Certificate Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:Experience in a teaching hospital and speciality area expertise. Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
The BIDMC Nursing Mission is to build on a legacy of nursing excellence by caring with compassion, advancing the art & science of nursing, and advocating for the health of patients, families, and communities. The Clinical Nurse II utilizes the nursing process as the frame of reference for practice as a professional registered nurse and provides direct nursing care to patients and families. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the department. Essential Responsibilities: Provides direct care to patients and makes necessary nursing judgments. Responsible for systematically assessing the health care needs of individuals or groups and for the formulation of a care plan, its implementation and evaluation. Demonstrates the ability for decision making by integrating theoretical knowledge with practical experience in caring for patients Coordinates the care of patients and directs assistive personnel in order to provide safe, effective, efficient, equitable and timely, patient-centered care. Demonstrates awareness of environmental forces on health care of patients and their families. Demonstrates the ability to identify resources necessary to implement the plan of care. Works in a collegial and collaborative relationship with other health professionals to determine healthcare needs of patients and families. Develops relationships with patients and families that maintain and communicate trust and respect. Communicates effectively in the exchange of information. Demonstrate the ability to act as a patient advocate. Maintains annual mandatory education requirements, which include emergency skills and unit based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist. Participates in activities that contribute to professional development of self May participate in quality improvement activities. Demonstrates a commitment to patients, staff, and to Beth Israel Deaconess Medical Center. The individual nursing practice reflects the goals of the Medical Center. Demonstrates responsibility and accountability for own nursing practice and patient safety Required Qualifications:Graduate from an accredited Nursing Program required. Baccalaureate degree in Nursing strongly preferred. License Registered Nurse required., and Certificate 1 Basic Life Support required. 1-3 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:Experience in a teaching hospital and specialty area expertise Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
Provides administrative support to physicians in their clinical practice, academic and research roles. Essential Responsibilities: Answers and screens telephone calls. Takes accurate messages or directs the call to the appropriate person. Greets and directs patients, families, visitors, and staff. Responds to requests in a timely manner and provides clear, accurate information within the scope of knowledge and authority. Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments. Schedules patient appointments utilizing scheduling tools and resources. Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed. Obtains patient information and materials as needed from referral sources. Prepares patient records for clinical activities and maintains patient records for physicians. Acts as liaison with other departments and external customers in a calm and supportive manner. Handles confidential information appropriately and explains policies and procedures when necessary. Collects co-payments from patients at point-of-service. Coordinates billing tickets for office visits and services following established procedures. Forwards all billing fee tickets according to the protocol to billing staff. Reconciles collections at the end of the business day per established protocol. Maintains physicians' clinical and administrative schedules and calendars. Types correspondence, manuscripts and/or other documents. Transcribes letters and patient notes as needed for physicians and facilitates in clinical computer systems. Prepares and distributes routine reports. Required Qualifications:High School diploma or GED required. Associate's degree preferred. 1-3 years related work experience required. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:Healthcare experience. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
Under the direction of the Clinical Manager, Clinical Support Supervisors provide leadership and oversight to the inpatient Phlebotomy Team and specific outpatient and outreach collection stations and lab control. Training, competency, collection station set up, supply maintenance and staffing are assignments for Clinical Support Supervisors. Clinical Support Supervisors maintain excellent communication and working relationships with internal and external clients. They provide consistent quality service to our customers and ensure that employee morale is maintained at the highest level. Essential Responsibilities: Ensure adequate staffing and efficient, effective workflow for outpatient, off-site collection stations, and Inpatient Phlebotomy to meet clinical and provider demands Drive quality improvement initiatives, continuously looking for ways to improve department performance, service, and employee morale Training and ensure competency for new employees, nursing and medical students in the area of expertise Shares on - call responsibilities Schedule, provide input for payroll and employee performance evaluations Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 2-3 Indirect Reports: 21-50 Assists in planning, monitoring and/or managing budget in functional area of department. Required Qualifications:Associate's degree required. Bachelor's degree preferred. Registration preferred: Phlebotomy Certificate, and Certificate 1 preferred: Phlebotomy Certificate, and Certificate 2 preferred: Phlebotomy Certificate 3-5 years related work experience required and 3-5 years supervisory/management experience required Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Competencies:Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
The BIDMC Nursing Mission is to build on a legacy of nursing excellence by caring with compassion, advancing the art & science of nursing, and advocating for the health of patients, families, and communities. The Clinical Nurse II utilizes the nursing process as the frame of reference for practice as a professional registered nurse and provides direct patient care to patients and families. In a variable position, hours may be flexed down one shift a week up to 12 hours per week while maintaining full time benefits. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the department. Essential Responsibilities: Provides direct care to patients and makes necessary nursing judgments. Responsible for systematically assessing the health care needs of individuals or groups and for the formulation of a care plan, its implementation nd evaluation. Demonstrates the ability for decision making by integrating theoretical knowledge with practical experience in caring for patients. Coordinates the care of patients and directs assistive personnel in order to provide safe, effective, efficient, equitable and timely, patient centered care. Demonstrates awareness of environmental forces on health care of patients and their families. Demonstrates the ability to identify resources necessary to implement the plan of care. Works in a collegial and collaborative relationship with other health professionals to determine healthcare needs of patients and families. Develops relationships with patients and families that maintain and communicate trust and respect. Communicates effectively in the exchange of information.Demonstrate the ability to act as a patient advocate Maintains annual mandatory education requirements, which include emergency skills and unit based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist. Participates in activities that contribute to professional development of self may participate in quality improvement activities. Demonstrates a commitment to patients, staff and to Beth Israel Deaconess Medical Center. The individual nursing practice reflects the goals of the Medical Center. Demonstrates responsibility and accountability for own nursing practice and patient safety. Required Qualifications:Graduate from an accredited Nursing Program required. Baccalaureate degree in Nursing strongly preferred. License Registered Nurse required., and Certificate 1 Basic Life Support required. 1-3 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:Experience in a teaching hospital and specialty area expertise Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
The BIDMC Nursing Mission is to build on a legacy of nursing excellence by caring with compassion, advancing the art & science of nursing, and advocating for the health of patients, families, and communities. The Clinical Nurse II utilizes the nursing process as the frame of reference for practice as a professional registered nurse and provides direct patient care to patients and families. In a variable position, hours may be flexed down one shift a week up to 12 hours per week while maintaining full time benefits. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the department. Essential Responsibilities: Provides direct care to patients and makes necessary nursing judgments. Responsible for systematically assessing the health care needs of individuals or groups and for the formulation of a care plan, its implementation nd evaluation. Demonstrates the ability for decision making by integrating theoretical knowledge with practical experience in caring for patients. Coordinates the care of patients and directs assistive personnel in order to provide safe, effective, efficient, equitable and timely, patient centered care. Demonstrates awareness of environmental forces on health care of patients and their families. Demonstrates the ability to identify resources necessary to implement the plan of care. Works in a collegial and collaborative relationship with other health professionals to determine healthcare needs of patients and families. Develops relationships with patients and families that maintain and communicate trust and respect. Communicates effectively in the exchange of information.Demonstrate the ability to act as a patient advocate Maintains annual mandatory education requirements, which include emergency skills and unit based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist. Participates in activities that contribute to professional development of self may participate in quality improvement activities. Demonstrates a commitment to patients, staff and to Beth Israel Deaconess Medical Center. The individual nursing practice reflects the goals of the Medical Center. Demonstrates responsibility and accountability for own nursing practice and patient safety. Required Qualifications:Graduate from an accredited Nursing Program required. Baccalaureate degree in Nursing strongly preferred. License Registered Nurse required., and Certificate 1 Basic Life Support required. 1-3 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:Experience in a teaching hospital and specialty area expertise Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
Teaches group classes on meditation to patients who are experiencing job- or family-related stress, anxiety, depression or chronic pain in a clinical outpatient setting. Provides patients, through both didactic and experiential practices, with a variety of evidence-based mind body skills they can use to help manage stress, build resilience and decrease medical symptoms. Essential Responsibilities: Obtains pertinent history to determine patients' needs and reviews physician's referral and/or medical record to assess whether patients are appropriate as potential participants for a group-based program. Teaches participants meditation and other mind body practices by establishing a supportive and therapeutic environment for group work aimed at reducing stress and improving resiliency in daily life. Guides participants in practicing and improving stress reduction skills by leading in-class group discussions, assigning out-of-class experiential homework, and providing patient education materials as approved by the Center for Integrative Care medical team. Engages in active discussion with other health care team members and participates in staff and/or interdisciplinary meetings, task forces, and projects. Documents pertinent patient information in webOMR (online medical record) in accordance with medical center, department and Center for Integrative Care policies. Required Qualifications:Bachelor's degree required. 1-3 years related work experience required. Completion of an in-depth rigorous meditation or mindfulness-based teacher training program required. Familiarity through personal participation with the mindfulness-based course curriculum that s/he will teach. At least 2 years experience teaching meditation, mindfulness, stress reduction techniques, and/or other mind body practices to groups required, preferably in a medical setting. Ability to work evenings and/or weekends required. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:Counseling or Social Work license. Professional mental health training that includes the use of evidence-based therapeutic approaches preferred. Training in MBSR (Mindfulness Based Stress Reduction) preferred. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 14, 2020
Carries out selected data management and bioinformatics analysis activities for a variety of projects in support of the Department and/or Division. Essential Responsibilities: Implements bioinformatic pipelines for the analysis of high throughput data, including RNA-Seq, exome, and whole genome sequencing data Assists in the design, development, and maintenance of databases, repositories, and resources. Designs, implements, and performs data management and quality control procedures as necessary for routine and special projects. Designs and implements novel methods for data analysis and integration Writes scripts and programs for data processing and data acquisition from online repositories. Keeps analysis logs, creates explanatory files (e.g. README files), and follows best practice for the repeatability of analyses Required Qualifications:Master's degree in Computational Biology, Bioinformatics or related required. 1-3 years related work experience required. Demonstrated ability to analyze next generation sequencing datasets including RNA-Seq, Exome/Whole Genome Sequencing. Must be able to apply existing algorithms in the analysis of such data, if necessary derive novel programs. Experience in R/Bioconductor Experience in bash scripting and working in a Linux/ HPC environment Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally