Beth Israel Deaconess Medical Center



A teaching hospital of Harvard Medical School, Beth Israel Deaconess Medical Center is renowned for excellence in patient care, biomedical research, teaching and community service. Located in the heart of Boston, Massachusetts’s Longwood Medical & Academic Area, it hosts nearly three quarters of a million patient visits annually in and around Boston.

Beth Israel Deaconess Medical Center has been recognized as one of the nation's top hospitals in the U.S. News & World Report “Best Hospitals” edition, placing among the leaders in 10 clinical specialty categories.

According to the magazine, BIDMC is among an elite group of 170 hospitals nationally – only 3 percent of the nation's 5,453 hospitals – to rank in at least one of 16 specialties.

BIDMC ranked in the Top 50 among the nation's hospitals in the care and treatment cancer; ear, nose and throat; endocrinology; gastrointestinal disorders; geriatric care; gynecology; heart and heart surgery; kidney disease; respiratory disorders; and urology. Beth Israel Deaconess Medical Center has been recognized as one of the nation's top hospitals in the US News & World Report “Best Hospitals” edition, placing among the leaders in 10 clinical specialty categories.

 

Mission Statement

Our mission is to provide extraordinary care, where the patient comes first, supported by world-class education and research. Our mission is supported by a workforce committed to individual accountability, mutual respect and collaboration.

We recognize that the diversity, talent, innovation, and commitment of all of our employees contribute to our strength and are a major component of our success. We greatly value the leadership and participation of our trustees, overseers and donors who make an invaluable contribution to our ability to carry out our mission to serve patients, students, science and our community.

Beth Israel Deaconess Medical Center values and welcomes every member of our diverse community. We believe that everyone has the right to receive the medical and behavioral health care they need. We welcome all patients regardless of race, religion, country of origin, immigration status, disability or handicap, gender identity, sexual orientation, age, military services or source of payment.

Patient Care

BIDMC believes patients should receive the right care, at the right time, in the right place. We have a growing presence in Eastern Massachusetts with many hospitals and clinical affiliations. Our world-renowned experts provide care wherever our patients call home - from Newburyport to Plymouth, from Lexington to Quincy.

  • 621 licensed beds, including 419 medical/surgical beds, 77 critical care beds and 60 OB/GYN beds
  • Approximately 5,000 births a year
  • A full range of emergency services, including a Level 1 Trauma Center and roof-top heliport; and
  • The Beth Israel Deaconess Learning Center, offering patients and families up-to-date health information and access to current research on a wide range of medical conditions.
  • Beth Israel Deaconess Medical Center is the Official Hospital of the Boston Red Sox. Our relationship provides us with unique opportunities to serve our community and patients.
Biomedical Research
  • BIDMC consistently ranks among the top four recipients of biomedical research funding from the National Institutes of Health. Research funding totals nearly $200 million annually. BIDMC researchers run more than 2500 active sponsored projects and 500 funded and non-funded clinical trials.
  • The Harvard-Thorndike Laboratory, the nation's oldest clinical research laboratory, has been located on this site since 1973.
  • Beth Israel Deaconess Medical Center shares important clinical and research programs with institutions such as the Dana-Farber / Harvard Cancer Center, the Joslin Diabetes Center, and Children's Hospital.
Teaching
  • Beth Israel Deaconess Medical Center has 1,200 physicians on the active medical staff (including over 800 full-time staff physicians). Most of these physicians hold faculty appointments at Harvard Medical School.
  • In addition to its medical students, Beth Israel Deaconess Medical Center provides clinical education to students in nursing; social work; radiologic technology, ultrasound and nuclear medicine; and physical, occupational, speech and respiratory therapies.
  • The Carl J. Shapiro Institute for Education and Research provides medical students and physicians in training with an on-site centralized educational facility, a state-of-the-art computer lab, and a variety of educational resources that let students diagnose, manage, and learn technical skills on simulated patients.
A Network of Care
  • Beth Israel Deaconess Hospital-Needham, a direct affiliate of the medical center, brings tertiary level care to the residents of Needham and surrounding communities.
  • Through a close relationship with the Joslin Clinic, BIDMC is known for treatment of diabetes, with outstanding results in cardiology, vascular surgery, podiatric care, eye care, pregnancy, and pancreatic transplantation.
  • Beth Israel Deaconess Medical Center has two multi-specialty regional outpatient centers in Lexington and on the Chelsea/Revere border,
  • The medical center incorporates primary care physician offices in many communities throughout the greater Boston area.
  • Through the Community Care Alliance, BIDMC is affiliated with community health centers in downtown Boston, Dorchester, Roxbury, Allston-Brighton, Quincy, and other areas.
A Caring Employer
  • Over 6,000 diverse employees, including approximately 800 full-time staff physicians; 1,100 full-time registered nurses; and 4,000 non-clinical employees.
  • Beth Israel Deaconess is an Equal Opportunity Employer.
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
The CT Tech II is under supervision of the Senior CT Management Team, performs specific and specialized duties pertaining to the CT scanner, which require use of independent judgment, initiative, and specialized knowledge of computerized axial tomography systems. Essential Responsibilities: Prepares and positions patients for CT of various parts of the body and includes setting up equipment and patient in relation to each other to provide best demonstration of body part under study. Enters instructions into terminal for scan procedures. Monitors scan performance to ensure accuracy and completeness of data output. Makes necessary adjustments when judged to be necessary. Evaluates results of scanning procedure for quality of results and completeness, and manipulates control to display image to physician. Using terminal, can select several image display options. Provides research support to radiologists, performing research studies. Performs Quality Assurance tests on equipment. Responds to patient's physical and psychological needs. Explains all procedures in a clear and concise manner without causing unnecessary anxiety. Uses Proper Hand Hygiene before and after patient contact. Observes patient's condition and reports any change to nurse or physician. Maintains accurate and complete records relative to procedure performed. Maintains statistics relative to CT scanning as required by D.P.H. and make appropriate entries into computer. Ensures exam is networked to appropriate locations (PACS, AW or Vitrea workstations). Verifies exam was successfully sent to networked location. Maintains Daily Room Check list, Code Cart Compliance checks and monthly inventory checks for expired products. Reports all incidents affecting Patient Care in the CCC on line incident reporting system. Edits computer entries for correctness of description, charges for billing, usage of contrast and reactions, and enters correct time in and time out of the patient scan time. Required Qualifications:Associate's degree in Radiologic Technology required. License MA Rad Tech-Compted Tomography required., or Registration Rdgrphy Nuc_Med Cmputd_Tmgrphy required., and Certificate 1 American Registry of Rad Tech required., and Certificate 2 Basic Life Support required. 1-3 years related work experience required. New hires will have 30 days to provide BLS certification. Certification has to be with the American Heart Association (AHA). Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Very Heavy work: Exerting in excess of 100 pounds of force occasionally and/or 50 pounds of force continually. Employee is physically active in all elements of the job.
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
Under supervision of the principal investigator, conducts a variety of routine experiments using molecular, cell biology and/or biochemistry techniques. Records test results, calculates, transcribes, and analyzes data using basic statistics. Essential Responsibilities: Conducts routine tests following established procedures, which may include assays, DNA sequencing, tissue culture, protein purification, Southern blotting, PCR analysis, electrophoresis, chromatography. Researches and collects basic study data through monitoring devices and maintains daily logs/basic records of methodologies and test results. With supervision, using databases, may summarize data and interpret results using descriptive statistics and basic hypothesis testing. May write standard operating procedures for documentation and make informal presentations of these procedures to others in the lab. Performs literature searches and library investigations as they relate to the research and/or as assigned. Due to the dynamic environment in which research exists, must show flexibility in performing principal duties and responsibilities as research projects evolve. Required Qualifications:Bachelor's degree in Biology, Biochemistry, Life Science or a related scientific field required. 0-1 years related work experience required. Familiarity with basic laboratory instruments and equipment, computers (databases, spreadsheets, statistics) and scientific procedures. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner. Physical Nature of the Job: Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
Reporting to a Department Manager, the Radiology Tech Assistant is responsible for assisting technologists in exam rooms and transporting patients to and from the department according to departmental protocols. The Technical Assistant performs a wide variety of technical, clerical and patient care duties that provide assistance for patients, radiologists, technologists and nurses. Essential Responsibilities: Provides clerical support including: maintaining logs, answering phones, paging staff, printing requests, assigning transport and greeting patients. Recognizes and assumes responsibility for reporting patient care or safety concerns to appropriate staff. Monitors patients in the exam rooms or holding areas when needed. Observes patient's condition and reports any sudden change to a technologist, nurse or physician. Transports patients to and from the department according to departmental protocols. Notifies technologists of any delays that may affect operational work flow. Assists with patient transfers to and from exam tables and may assist the technologist with positioning the patient for the exam. Maintains orderliness and cleanliness of working area, stretchers and wheelchairs. Provides daily/monthly room, supply checks and inventory counts in accordance with the department's inventory procedure. Prepares exam rooms for procedures. Sets up equipment according to the department's exam protocol by selecting appropriate modes. Sets up accessory equipment and necessary medical/surgical supplies for examination. Performs miscellaneous duties such as collecting and transporting supplies. Required Qualifications:High School diploma or GED required. Certificate 1 Basic Life Support preferred. 0-1 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:Previous patient care experience. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Very Heavy work: Exerting in excess of 100 pounds of force occasionally and/or 50 pounds of force continually. Employee is physically active in all elements of the job.
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
Assists with invasive cardiac monitoring and life support of surgical patients. Provides assistance during the placement of intravenous and central venous monitoring lines. Essential Responsibilities: Coordinates and calibrates medical equipment used by the anesthesia team in Cardiac Surgery and Liver Transplant Procedures. Operates and troubleshoots monitoring equipment. Obtains, prepares and sends blood samples to laboratory. Records laboratory data. Coordinates transport of critically ill patients to and from the operating room. Provides night and weekend call coverage for emergency Cardiac Surgery and Liver Transplant Procedures. Stocks anesthesia equipment and supplies. Assists in orientation of residents and medical students to cardiac room procedures and equipment. Assists in other cases as requested by the Anesthesia Floor Manager. Required Qualifications: High School diploma or GED required . 1-3 years related work experience required. Must have basic understanding of electronic circuitry for minor troubleshooting of equipment. Must have the capability to work long hours before, during and after open heart procedures and maintain efficiency often under stressful conditions. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: Familiarity with needles, syringes, and stopcocks usually acquired when working in a clinical or research laboratory, or in a patient care setting. Competencies: Written Communications:Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications:Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge:Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work:Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the department by greeting, scheduling, checking in, and canceling patients appointments for a multiple providers. Utilizes and adheres to department and hospital guidelines and accurately updates patient's demographic and insurance data at the time of scheduling and check-in. Utilizes and adheres to a phone script, clinical decision trees, and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or triage the call. Sends out accurate and complete communication e-mails to physicians or to other healthcare providers. Take appropriate actions to diffuse challenging situations. Seeks assistance from supervisor and others appropriately when confronted with unpredictable patients situations and or/behaviors. Required Qualifications:High School diploma or GED required. Associate's degree preferred. 1-3 years related work experience required in a customer service role. Have demonstrated skills excellence including active listening, problem solving, and the ability to remain calm in emotional or stressful situations.. Attention to detail, strong verbal communication , customer service and keyboarding skills. Medical terminology knowledge. Excellent interpersonal skills and the ability to work both independently and as a part of the team which includes fellow Reception Representatives, technologists, physicians and nurses. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:Prior experience working in customer service related roles. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
Performs a wide range of radiology exams and procedures. This position meets the scope of practice as defined by the ASRT practice standard guidelines. Essential Responsibilities: Prepares and positions patients for diagnostic exams of various parts of the body which includes setting up equipment and patient in relation to each other to provide best demonstration of body part under study. Enters instructions into computers,monitors and evaluates images for accuracy and completeness of order. Makes necessary adjustments when judged to be necessary. Evaluates radiographs for image quality and completeness. Responds to patient's physical and psychological needs. Explains all procedures in a clear and concise manner without causing unnecessary anxiety. Uses Proper Hand Hygiene before and after patient contact. Observes patient's condition and reports any change to nurse or physician. Required Qualifications:Vocational or Technical training in Medical Radiography required. Associate's degree in Medical Radiography preferred. License MARadTech-Radiography required., and Registration American Registry of Rad Tech required., and Certificate 1 Basic Life Support required. 0-1 years related work experience required. New hires will have 30 days to provide BLS certification. Certification has to be with the American Heart Association (AHA). New graduates may have Temp MA Rad Tech License and ARRT eligible 1 year from graduation. Advanced technical computer skills as required for technical support specific to functional area and related systems. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
The BIDMC Nursing Mission is to build on a legacy of nursing excellence by caring with compassion, advancing the art & science of nursing, and advocating for the health of patients, families, and communities. The Nursing Director provides accountability for the unit or program and operationalizes the core values of the organization by developing and sustaining an environment that supports excellence in clinical practice and the care of patients. Training, evaluation and competencies for this role are overseen by an Accountable Nurse Leader to the department. Essential Responsibilities: Develops and sustains an environment that supports excellence in clinical practice and patient care. Communicates and models institutional values for patient care, clinical education, and clinical investigation. Maintains a safe and caring environment for patients and staff. Anticipates and communicates change in the health care environment, and interprets implications for the patient care unit. Encourages creativity and innovation in response to a need for change. Provides leadership for the change process. Demonstrates leadership and influences others in both the internal and external environments Allocates resources to achieve clinical care goals. Develops the staffing pattern, personnel needs, and recruitment plan. Assumes full responsibility for the selection of staff with authority to evaluate, counsel, or terminate. Provides guidance to clinical nurses to identify developmental needs and strategies that foster effective problem-solving, collaboration, consultation, and sound clinical judgment. Demonstrates and promotes collaboration in establishing the unit's or program's patient care goals. Teams effectively with others to accomplish the organization's strategic priorities. Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: More than 7 Indirect Reports: 21-50 Has full responsibility for planning, monitoring and managing department budget. Required Qualifications:Bachelor's degree in Nursing required. Master's degree in Nursing, Business Administration, Healthcare Finance or Hospital Administration preferred. License Registered Nurse required., and Certificate 1 Basic Life Support required. 3-5 years related work experience required and 0-1 years supervisory/management experience required Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:1-3 years supervisory/management experience Competencies:Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization. Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions. Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas. Team Work: Ability to lead and direct multiple collaborative teams for large projects or groups both internal and external to the Medical Center and across functional areas. Results have significant implications for the management and operations of the organization. Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
This strategic position will focus on the understanding of the organizational business needs. It will be responsible for the creation and implementation of recruitment strategies and will partner with the hiring managers to support all hiring initiatives. Ensures talent pipelines are developed proactively and include diverse candidates to provide full cycle support by using enhanced social media sourcing, prescreening, interviewing and collaborative recommendations of high quality candidates. Essential Responsibilities: Drives the recruiting process including sourcing, screening, interviewing and advising in the selection of final candidates for assigned client groups. Participates in the negotiation of offers. Follows all regulations and BIDMC hiring policies and guidelines and ensures new hire paperwork is completed in a timely and accurate manner for all hires. Understand the market intelligence as well as the labor pool to better provide overall competitive compensation strategies to the stakeholders when identifying talent. Ensure vacancy management is properly maintained for reporting purposes. Develop an understanding of the assigned functional areas' talent needs and develop talent acquisition strategies to attract and hire best-in class talent. Establish, build and maintain strong and effective relationships and partnerships with hiring managers and cross collaborative leaders within various client groups. Actively ensures the quality and effectiveness of staffing activities for designated client areas; educates managers on the hiring process and tools; recommends and implements process improvements as needed and serves as a leader on projects, as assigned. Required Qualifications:High School diploma or GED required. Bachelor's degree preferred. 5-8 years related work experience required. Minimum 5 years' experience in high volume recruiting. General knowledge of current employment laws and practices. Effective utilization of a variety of assessment skills including pre-employment assessments, resume review, behavioral interviewing and reference screening. Proven ability to appropriately assess and maintain discretion in confidential situations. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
This position is responsible for facilitating the work of performance improvement activities and the rigorous evaluation of those activities. Incumbent must have exceptional interpersonal and leadership skills, ability to facilitate interdisciplinary teams, and provide expert performance improvement guidance and mentoring to individuals and teams. The incumbent may manage the life cycle of grants and contract opportunities supporting this work. Department Specific Job Responsibilities: Act as a key member of the Health Care Quality team, oversee and implement major projects at BIDMC and institutions across the BIDMC system, and with collaborate with partners. Work closely with clinical and IT leaders and collaborate with partners to launch and manage key activities as part of multi-year initiatives in quality and safety. Convene and direct work-groups towards achievement of specific deliverables. Essential Responsibilities: Develops project scope, goals and objectives, success criteria, assumptions, and team membership through rigorous analytical processes in collaboration with project sponsor(s). Advocate interdisciplinary participation in all improvement efforts. Negotiate and define scope of services provided to teams. Ensure effective project planning. Design communication strategies for project progress. Provide project guidance to operational project leaders and sponsors. Analyze projects by vice presidents or department leaders to assess organizational potential and strategic alignment. Participate in organizational Committees and Councils as assigned (member or support staff). Collaborate with others to develop and execute redesign and performance improvement models. Identify strengths and weakness of teams and learning opportunities for individuals and teams. Develop approaches to quantify and report on key performance measures in all improvement work. Provide training in project management and performance improvement. Mentor team leaders and teams. Partner with sponsors and team leaders to strategize team project plans. Ensure equal participation by team members, providing feedback to all levels of the team. Facilitate alignment of goals across the organization. Actively seek information from all customers. Identify sources of data for teams, including internal and external benchmarking information. Required Qualifications:Bachelor's degree in Business or Healthcare Management required. Master's degree in Business or Healthcare Management preferred. 1-3 years related work experience required. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. Preferred Qualifications:At least 3-5 years of QI/PS experience in a healthcare setting. Excellent skills in client management team building, and motivating large groups Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
Processes patient surgical pathology specimens to paraffin, embeds tissue in paraffin, performs paraffin blocks using microtomes, stains prepared tissue, coverslips slides and assesses stains and sections microscopically for quality. Prepares and maintains slides, solutions, and hazardous chemicals for recycling. Maintains equipment for proper functioning and quality control and supplies for efficiency. Maintains quality control and proper technique while performing various special staining on slides, as required. Maintains patient identification at all times according to lab practice. Essential Responsibilities: Processes and embeds tissue in paraffin and cuts paraffin blocks using microtomes at correct setting determined for individual tissue types. Follows Standard Operating Procedures, prepares stains and solutions, stains prepared tissue (including frozen slides and cytology Ctyospin preparations) by using routine, special and immunohistochemical staining processes. Coverslips and evaluates miscroscopically the quality of stains and sections. Maintains equipment for proper functioning and supply inventories. Maintains supplies and ensures clean work environment according to hospital's standard and approved protocols. Participates in inter-shift coverage for time off, emergencies and holidays. Prepares slides and blocks maintaining patient identification according to lab practices. Required Qualifications:Associate's degree required. License ASCP Registered preferred., and Registration Histotech Certification preferred., and Successful completion of Histotechnology program preferred. 1-3 years related work experience required. Strong background performing special staining. Strong computer skills. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:HT (ASCP) or HTL certification or eligibility. Successful completion of NCCLS approved histotechnology program. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
The EVS Associate - Public performs daily cleaning tasks in patient areas, office, public, and/or other non-patient areas. This includes daily cleaning, equipment cleaning and project cleaning in an assigned area. Responsible as a member of the healthcare team for respectful and compassionate communication and interaction with our customers. May include, but is not limited to: Public Areas/Restrooms, Waste Removal/Biohazard, Clean Linen/Soiled Linen, Outpatient Clinics (Off Hours), Office Space, Research/Labs, Discharges, Autoscrubber Floor cleaning, Conference Set-Ups, On Call room cleaning. Essential Responsibilities: Performs multiple step cleaning procedure, daily cleaning, discharge cleaning, discharge bed making, wall and glass care. Continues work from previous shift and reports all incomplete assignments and maintenance issues. Performs dry mopping, wet mopping of common areas using appropriate equipment including floor care machine. Responds to stat orders such as discharges, spills, floods, and all hospital-wide emergency drills. Cleans up all organic body waste (i.e. blood, feces, sputum, and urine). Cleans patient equipment including: IV poles, commodes, monitors and cables, specialty equipment, stretchers, wheel chairs, and cardiac chairs. Assists in moves, special set-ups and any other occasion as needed. Collects solid and contaminated waste. Seals boxes used for contaminated waste in the area where the waste is generated. Delivers boxes after sealing to the designated areas and delivers it to the compactor area. Uses department procedures in preparation and selection of cleaning solutions.Reports low supply of inventory to supervisor and/or team leader. Signs equipment in and out of designated storage areas. Keeps housekeeping cart clean, stocked and orderly. Reports any malfunctioning equipment to supervisor and/or team leader. Delivers soiled mops, cleaning cloths, and linen to designated area. Reports observed hazards within the immediate physical environment to the appropriate personnel. Adheres to Infection Control, Safety, and Environmental/Transport Department policies and procedures. Demonstrates ability to respond appropriately to internal and external disaster drills. Participates in departmental training activities and meetings. Required Qualifications:Some High School required. 0-1 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
Under the direction of the Chef/General Manager, performs a variety of food service activities in the Food & Nutrition department. Responsible for sanitation of china, silverware, pots, equipment and floors in the department. Prepares/portions cold food for tray line and traveling meals. Works on tray line, assembles and delivers functions and par stocks to nourishment kitchens, receives and stores deliveries per department standards. Essential Responsibilities: Prepares cold food as assigned for patient line and traveling meals. Delivers and retrieves food carts/trays from patient units following all infection control guidelines Washes pot, pans and utensils according to departmental guidelines. Stores clean items in an organized and sanitary manner. Follows all food production standards out-lined in HAACP-Quality control program. Maintains the cleanliness of assigned work area per department standards, and performs cleaning activities as assigned. Required Qualifications: High School diploma or GED required . 0-1 years related work experience required. Previous experience as dietary aide in healthcare setting preferred Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Competencies: Written Communications:Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications:Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge:Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required. Team Work:Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
The BIDMC Nursing Mission is to build on a legacy of nursing excellence by caring with compassion, advancing the art & science of nursing, and advocating for the health of patients, families, and communities. The Clinical Nurse II utilizes the nursing process as the frame of reference for practice as a professional registered nurse and provides direct nursing care to patients and families. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the department. Essential Responsibilities: Provides direct care to patients and makes necessary nursing judgments. Responsible for systematically assessing the health care needs of individuals or groups and for the formulation of a care plan, its implementation and evaluation. Demonstrates the ability for decision making by integrating theoretical knowledge with practical experience in caring for patients Coordinates the care of patients and directs assistive personnel in order to provide safe, effective, efficient, equitable and timely, patient-centered care. Demonstrates awareness of environmental forces on health care of patients and their families. Demonstrates the ability to identify resources necessary to implement the plan of care. Works in a collegial and collaborative relationship with other health professionals to determine healthcare needs of patients and families. Develops relationships with patients and families that maintain and communicate trust and respect. Communicates effectively in the exchange of information. Demonstrate the ability to act as a patient advocate. Maintains annual mandatory education requirements, which include emergency skills and unit based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist. Participates in activities that contribute to professional development of self May participate in quality improvement activities. Demonstrates a commitment to patients, staff, and to Beth Israel Deaconess Medical Center. The individual nursing practice reflects the goals of the Medical Center. Demonstrates responsibility and accountability for own nursing practice and patient safety Required Qualifications:Graduate from an accredited Nursing Program required. Baccalaureate degree in Nursing strongly preferred. License Registered Nurse required., and Certificate 1 Basic Life Support required. 1-3 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:Experience in a teaching hospital and specialty area expertise Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
The BIDMC Nursing Mission is to build on a legacy of nursing excellence by caring with compassion, advancing the art & science of nursing, and advocating for the health of patients, families, and communities. The Clinical Nurse II utilizes the nursing process as the frame of reference for practice as a professional registered nurse and provides direct nursing care to patients and families. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the department. Essential Responsibilities: Provides direct care to patients and makes necessary nursing judgments. Responsible for systematically assessing the health care needs of individuals or groups and for the formulation of a care plan, its implementation and evaluation. Demonstrates the ability for decision making by integrating theoretical knowledge with practical experience in caring for patients Coordinates the care of patients and directs assistive personnel in order to provide safe, effective, efficient, equitable and timely, patient-centered care. Demonstrates awareness of environmental forces on health care of patients and their families. Demonstrates the ability to identify resources necessary to implement the plan of care. Works in a collegial and collaborative relationship with other health professionals to determine healthcare needs of patients and families. Develops relationships with patients and families that maintain and communicate trust and respect. Communicates effectively in the exchange of information. Demonstrate the ability to act as a patient advocate. Maintains annual mandatory education requirements, which include emergency skills and unit based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist. Participates in activities that contribute to professional development of self May participate in quality improvement activities. Demonstrates a commitment to patients, staff, and to Beth Israel Deaconess Medical Center. The individual nursing practice reflects the goals of the Medical Center. Demonstrates responsibility and accountability for own nursing practice and patient safety Required Qualifications:Graduate from an accredited Nursing Program required. Baccalaureate degree in Nursing strongly preferred. License Registered Nurse required., and Certificate 1 Basic Life Support required. 1-3 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:Experience in a teaching hospital and specialty area expertise Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
The BIDMC Nursing Mission is to build on a legacy of nursing excellence by caring with compassion, advancing the art & science of nursing, and advocating for the health of patients, families, and communities. The Clinical Nurse II utilizes the nursing process as the frame of reference for practice as a professional registered nurse and provides direct nursing care to patients and families. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the department. Essential Responsibilities: Provides direct care to patients and makes necessary nursing judgments. Responsible for systematically assessing the health care needs of individuals or groups and for the formulation of a care plan, its implementation and evaluation. Demonstrates the ability for decision making by integrating theoretical knowledge with practical experience in caring for patients Coordinates the care of patients and directs assistive personnel in order to provide safe, effective, efficient, equitable and timely, patient-centered care. Demonstrates awareness of environmental forces on health care of patients and their families. Demonstrates the ability to identify resources necessary to implement the plan of care. Works in a collegial and collaborative relationship with other health professionals to determine healthcare needs of patients and families. Develops relationships with patients and families that maintain and communicate trust and respect. Communicates effectively in the exchange of information. Demonstrate the ability to act as a patient advocate. Maintains annual mandatory education requirements, which include emergency skills and unit based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist. Participates in activities that contribute to professional development of self May participate in quality improvement activities. Demonstrates a commitment to patients, staff, and to Beth Israel Deaconess Medical Center. The individual nursing practice reflects the goals of the Medical Center. Demonstrates responsibility and accountability for own nursing practice and patient safety Required Qualifications:Graduate from an accredited Nursing Program required. Baccalaureate degree in Nursing strongly preferred. License Registered Nurse required., and Certificate 1 Basic Life Support required. 1-3 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:Experience in a teaching hospital and specialty area expertise Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned physicians, nurses and other health care providers. Essential Responsibilities: Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Takes complete and accurate information from patients/callers, prioritizing and facilitating communication of information to providers. Prepares schedules, medical records and other documents in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by email, fax, etc. Performs check in, registration, and verification of demographic and fiscal information according to medical center policies and procedures and utilizing hospital computer systems. Confirms prior authorizations, referrals and pre-certifications for patient's insurance and managed care plan. Collects required co-payments according to standards. Directs patients to next service area. Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Processes patient check out, schedules follow-up appointments and related diagnostic and/or lab tests making every reasonable effort to accommodate patient and provider needs. Provides patient with any relevant educational materials as indicated. Enters visit billing tickets. Required Qualifications:High School diploma or GED required. Associate's degree preferred. 0-1 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:One year experience in a healthcare or service/hospitality environment. Competencies:Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 24, 2020
Represents the institution as a signing official for Research Administrative business. Accountable for the planning, development, implementation, and measurement of research administrative activities within defined areas of responsibilities including fiscal management, human resources, resource allocation and compliance. Collaborates with Chiefs, Principal Investigators (PI's) and administrators of assigned departments. Advises all levels of staff with respect to policies and procedures and acts as a facilitator between the research teams, other R&AA divisions, and/or any other ancillary department. Essential Responsibilities: Accountable for the hiring, training, supervising, and mentoring of Research Administrator (RA) staff. Communicates appropriate information on staffing to Medical Center leadership. Supervises direct reports and assesses and evaluates performance. Reviews grant submissions and respective budgets prepared by PIs and RAs prior to application deadlines. As the primary reviewer, ensures completeness and accuracy of information, consistency with established research and Medical Center policies, and works with PI's when necessary to develop consistency between sponsor guidelines, Medical Center policies and proposal submissions. Expected to be aware of all `at risk' investigators in designated areas. This includes but is not limited to knowledge of projected and existing deficits, personnel issues, grant funding termination etc. Also expected to guide and direct staff and work with division/department heads, VP of research and research finance to develop work plans to resolve financial issues. Through RAs, ensures proper monitoring of grant data, including award of grants, payments, revisions, closeout, file maintenance, and regularly providing Chiefs and PIs with user friendly information. Prepares ad hoc reports for PIs and/or Chiefs, as appropriate, to monitor grant activity for individuals, areas of service or departments/divisions. Interprets and ensures compliance with all federal, Medical School and Medical Center policies and regulations, including but not limited to: COI, effort management, and sub-recipient monitoring. Expected to collaborate with other Research Administrative Directors (RADs) in support of broader organizational issues. Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: More than 7 Indirect Reports: 1-5 Has full responsibility for planning, monitoring and managing budgets for multiple departments. Required Qualifications:Bachelor's degree required. Certificate 1 Research Administration Certif preferred. 5-8 years related work experience required and 1-3 years supervisory/management experience required Requires strong knowledge of grants management, budget preparation and financial management principles usually acquired with 7-9 years of progressive work experience, preferably within an academic medical center Requires a detailed knowledge of laws and regulations governing the conduct of research. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. Competencies:Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization. Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions. Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization. Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 21, 2020
Carries out selected data management and analysis activites for a variety of projects in support of the Department and/or Division. Essential Responsibilities: Assists in the design, development and maintenance of data collection instruments, databases and procedure manuals. Designs, implements, and performs data management and quality control procedures as necessary for routine and special projects Writes computer programs to combine data from separate computer files to allow comparison of data from different sources. Support the creation applications in support of research projects. Collaborates with program staff on the design and analysis of biostatistics aspects of research protocols. Participates in the design of questionnaires and interview forms. Analyzes data beginning with univariate and multivariate analyses such as logistic regression and factor analysis for research studies. Supports the interpretation and assist in the creation of study results in collaboration with faculty members, epidemiologists, biostatisticians and other team members. Provides tabular and graphic summaries of analyses in a form suitable for inclusion in manuscripts for publication in peer reviewed scientific journals as well as for presentation at scientific meetings Required Qualifications:Master's degree in Public Health, Epidemiology, Statistics, Biostatistics or related field required. 3-5 years related work experience required. Demonstrated ability to work with software programs including SAS, Access, Powerpoint, Epi Info and Excel Ability to conduct and interpret multivariable regression analysis Documented ablity to manipulate complex, large databases including Medicare and other insurance claims data. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 21, 2020
The Research Administrator is responsible for the daily administrative operations of defined research areas including grant and contract proposal preparation and approval, establishment of account infrastructure, management of financial transactions, preparation of regular reporting on status of funding and approval of research expenditures. This person collaborates with Chiefs and Principal Investigators (PIs) and Research Administrative Director (RAD) to ensure compliance and proper implementation of policies and procedures. Essential Responsibilities: Manages budgets for federal and non-federal research grants, contracts and sub-contracts. Partners with the Office of Sponsored Programs to maintain databases for pending, funded, rejected and inactive grants. Works with information from internal systems, grant management software, PeopleSoft and other systems to monitor purchases, actual and encumbered expenses as well as salary distributions. Works with Financial Analysts and others as necessary to reconcile information/reports and provide investigators with regular financial status reports in user-friendly formats. Expected to have regular meetings with investigators where projections are provided and reviewed to avoid deficit spending. As necessary, work with investigators and RAD to manage deficits. Responsible for managing all time and effort reporting for defined areas of responsibility. Works with PIs to regularly monitor information, make changes as appropriate. Report any unusual or non-compliant information to PI and Research Administrative Director. Authorizes all expense items such as making deposits, transfering funds, assigning expenses within areas of responsibility. Works with ancillary areas such as A/P, HR, and Purchasing to ensure receipt of materials and prompt payment or resolution of any issues. Coordinates and supports the preparation and production of grant proposals, advises investigators of grant policies, due dates for progress reports, human studied protocols, abstracts, manuals, etc. Prepares budget for submissions and renewals. Works with Financial Analyst to ensure proper communicaton of upcoming grants and proper implementation of new grant information. Required Qualifications:Bachelor's degree required. 1-3 years related work experience required. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:Two years of grants management, budget preparation, and financial management experience. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Beth Israel Deaconess Medical Center Boston, MA
Feb 21, 2020
Enters patient test orders and demographic information into the computer system. Essential Responsibilities: Enters specimen demographics and test orders into the computer. Adds tests, when requested , to the appropriate specimen type. Identifies and labels specimens according to protocol. Packages specimens safely for transport. Appropriately handles specimens upon arrival at the laboratory. Processes both routine and STAT specimens, according to protocol. Processes and aliquots specimens to meet service goals. Stores specimens in the appropriate location and maintains the integrity of the specimens at all times. Retrieves specimens for add on. Identifies, labels and processes specimens for testing, while following all standard operating and safety procedures. Answers the telephone promptly and courteously. Maintains a clean and well-stocked work area. Required Qualifications:High School diploma or GED required . 0-1 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications:Laboratory experience. Competencies:Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.