2,115 Assistant/Support jobs

Job Summary Supervises and coordinates information and referral activities at Cherokee Nation Health Clinics.  Areas of responsibility include Patient Medical Records, data entry for Resource Patient Management System, eligibility, release of information, Patient Benefit Advocates, and referrals to Indian Health Services hospitals and Contract Health Service providers. Job Duties Routine duties shall include providing health care services to individuals eligible for services in accordance with the self-governance compact and funding agreement between the Cherokee Nation and United States executed under the authority of the Indian Self-Determination and Education Assistance Act.   Supervises Medical Records. Implements guidelines for maintaining medical record files.  Controls release of information from medical records based on legal guidelines and policies and procedures to protect confidentiality. Implements guidelines for periodic disposal of obsolete files, following policy and legal requirements. Assures that patient encounter forms are complete and signed properly.  Reviews and revises standard operating procedures.  Participates in Quality Improvement by pulling charts as needed.             Oversees Coding for Resource Patient Management System (RPMS). Supervises data entry personnel.  Serves as Computer Site Manager for the Resource Patient Management System.  Generates reports as needed for the clinic.  Performs quality control activities by examining random samples of records.   Oversees Registration Trains and monitors staff to greet patients in a friendly manner.  Assures that eligibility guidelines are met before establishing charts for new patients as per laws and Cherokee Nation policies and procedures.  Performs quality control activities by examining random samples of records.  Assures that alternate resources are identified for patients at every visit.  Supervises Patient Benefit Advocates, who assist patients in applying for alternative resources.  Assures guidelines are followed for referrals.   Oversees Clinic Contract Health. Supervises Managed Care Coordinator.  Assures guidelines are followed for processing patient referrals and payments.  Implements processes for maintaining vendor records.   Supervises Assigned Personnel. Assures that patient needs are met in a timely, professional, friendly, caring and culturally-appropriate manner.  Performs supervisory duties in accordance with Cherokee Nation Human Resources Policies and Procedures and any other applicable rules, regulations, and guidelines. Provides direction to staff in matters of departmental operations.  Handles patient complaints by gathering information, analyzing situations, making determinations, and implementing results. Ensures that safety and security are maintained and the laws are upheld, including laws and policies regarding patient confidentiality.  Submits required program reports and maintains records. Implements Cherokee Nation Division of Health Services management objectives.  Coordinates staff activities to ensure compliance with applicable policies and procedures, laws and regulations, and guidelines set by funding agencies.  Holds regular staff meetings and maintains files with agendas and minutes.  Coordinates, assigns, and delegates the activities and functions to the appropriate staff.   SUPERVISORY RESPONSIBILITIES Directly supervises five (5) to fifty-five (55) employees in Medical Records, Patient Services, and Managed Care. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Other duties may be assigned.

Under the supervision of a registered nurse or licensed practical nurse, provides outcome-based nursing care. Observe and report the patient's response and progress to interventions. Works collaboratively with all members of the health care team. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.   Duke Nursing Highlights:   Duke University Health System is designated as a Magnet® organization Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance!   Certified Medical Assistant Duke Urgent Care  Occ Summary The Medical Assistant, Certified functions as an integral member of theinterdisciplinary healthcare team in providi ng direct patient care. TheMedical Assistant, Certified performs routine administrative and patientcare supportive duties in a Health System med ical practice that assistmedical and/or nursing staff in the examination and treatment ofpatients and ensure the clinic/office runs smoothly. Work Performed Clinical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment procedures to patients, and prepares patients for examinationsand procedures.Patien t care support responsibilities may include assisting the medicaland nur sing staff during examination and procedures, collecting andpreparing la boratory specimens, performing basic laboratory test in theclinic/office , taking electrocardiograms, removing sutures/ staples,changing sterile and non-sterile dressings, promoting patient/familyunderstanding of the educational content and his/her involvement in theplan of care, and docu menting in the patient record.Other clinical support responsibilities in clude disposing ofcontaminated supplies, instrument processing, high lev el disinfectionand sterilization of medical instruments, telephoning pre scriptions to apharmacy, preparing and administering medications as dire cted by aphysician, and authorizing drug refills as directed. Performs o therclinical functions as delegated and supervised by the physician.Admi nistrative responsibilities:The CMA greets patients, answers telephones, schedules appointments toinclude arrive appointments in MaestroCare, ch eckout patients, andreferral scheduling; arranges for hospital admission s and laboratoryservices, updates and files patient medical records, fil ls out insuranceforms, handles billing, bookkeeping to include receiving copays andcollections on account balances; correspondence, and ordering clinicaland clericalsupplies and forms. Performs other administrative duties asdirected.May be requested to be a liaison for clinic activities such as JointCommission and falls and/or participate in clinic committe es. Knowledge, Skills and Abilities Good customer ser vice skills.Work requires the ability to understand and follow oral and writteninstructions generally acquired through a high school education a ndmedical assistant programming.Heavy lifting and the ability to transpo rt stretcher and wheelchairpatients may be required.Working knowledge of sterile techniques and special procedures that areapplicable to work pe rformed.Working knowledge of procedures and techniques involved in admin isteringroutine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health andsafety precautions appl icable for work in aclinic setting. Workingknowledge of infection contr ol procedures and safety precautions.Age specific competencies.Daily cli nic preparation process; registration, scheduling, chargeposting, order entry. Able to document and communicate pertinentinformationAbility to e stablish and maintain effective working relationships withpatients and c linic staffTyping skillsMedical terminologyLevels II and III -- Ability to independently seek out resources andwork collaboratively Level Characteristics N/A Minimum Qualifications Education Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Experience Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III. Degrees, Licensures, Certifications Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.   Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.   Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.   Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.  

Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.   Duke Nursing Highlights:   Duke University Health System is designated as a Magnet® organization Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance!   CLINICAL NURSE II –DUKE HEALTH-BRIER CREEK URGENT CARE Independently plan and provide professional nurse to the work described herein.  Knowledge, Skills and Abilities Knowledge of scope of the registered nurse, licensed care for patients in ambulatory clinic settings in accordance with the medical and nursing plans of care and established policies and procedures. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. Work Performed Plan, provide and document professional nursing care in ambulatory settings, utilizing the nursing process, in accordance with physician orders and established policies and procedures, under the supervision of the nurse manager, charge nurse or practice manager. Collect and analyze patient data, make recommendations for nursing care plans, evaluate nursing care provided, document and communicate appropriately nursing actions taken and patient responses. Delegate tasks and supervise the activities of other licensed and unlicensed care providers. Assist other nursing personnel in the delivery of patient care and serves as team leader. Monitor and initiate corrective action to maintain the environment of care, including equipment and material resources. Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Support the development of other staff and formal learners. Participate in the identification of clinical, operational and safety related performance improvement opportunities. Participate in clinic or entity level performance improvement activities. Perform other related duties in practical nurse and all unlicensed assistive personnel Knowledge of and appropriate application of the nursing process Knowledge of professional theory, practice and procedures Ability to assess nursing needs of acute and chronically ill patients and their families Ability to independently seek out resources and work collaboratively Ability to establish and maintain effective working relationships Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others Ability to teach patients and families in accordance with the nursing plan of care Ability to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up Ability to use fine motor skills Competent in BLS and/or other specialized life support requirements designated by work area or organization Ability to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status Ability to use the computer and learn new software programs Ability to document and communicate pertinent information using computer and/or paper documentation tools Ability to navigate the entity to provide clinical care for patients Ability to withstand prolonged standing and walking with the ability to move or lift at least fifty pounds Ability to remain focused and organized Working knowledge of procedures and techniques involved in administering routine and special treatments to ambulatory patients Working knowledge of infection control procedures and safety precautions Working knowledge and completion of appropriate TJC and other regulatory requirements Level Characteristics-N/A Minimum Qualifications Education Work requires graduation from an accredited BSN or Associate's Degree in Nursing or Nursing Diploma program. All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within five years of their start date. Experience Twelve months of appropriate clinical experience is required. At a manager's discretion, employees with 6 months of experience who are exceptional performers may be eligible for this level. Degrees, Licensures, Certifications   Must have current or compact RN licensure in the state of North Carolina. BLS required.     Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.   Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.   Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.  

This patient focused supervisory role is accountable for the day to day operations included in the Patient Friendly Access initiative.This dynamic individual will be responsible for team building issue resolution quality assurance training and ensuring exceptional customer service both within and outside the Health System related to the Access experience.Reviews and takes ownership of any escalated or complex issues. Provides day-to-day supervision of Patient Friendly Access staff to promote an optimal patient experience customer service and availability of medical services. Investigates documents and resolves or refers problems and conflicts using the appropriate help chain. Advocates for patients and families while coordinating multi-visit scheduling appointments. Provides exceptional customer service while assisting customers in obtaining access to Medical Services at UVA Health System. Performs technical/clinical responsibilities in assigned work area and assumes responsibility for professional development of self and staff. Maintains a positive and professional work environment conducive to professional development. In addition to the above job responsibilities, other duties may be assigned. Position Compensation Range: $47,486.40 - $65,374.40 Annual MINIMUM REQUIREMENTS Education: High School Graduate or Equivalent required.Associate’s Degree Preferred. Experience: 3 years relevant experience Licensure: None required. PHYSICAL DEMANDS Job requires sitting for prolonged periods; Repetitive motion: computer keyboard activity.  Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull < 20lbs.  The University of Virginia, including the UVA Health System and the University Physician’s Group are fundamentally committed to the diversity of our faculty and staff.  We believe diversity is excellence expressing itself through every person's perspectives and lived experiences.  We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Works under the supervision of the CTD Coordinator. Transports patients, as well as assists with direct patient care and procedures that have been ordered by a physician. Ensures that transport equipment is maintained properly. Performs other duties as assigned.

Works under the supervision of the CTD Coordinator. Transports patients, as well as assists with direct patient care and procedures that have been ordered by a physician. Ensures that transport equipment is maintained properly. Performs other duties as assigned.

Works under the general direction of the practice administrator, this employee is an essential member of the health care team working with other medical professionals to provide quality health care to patients. This person is in a supervisory capacity and provides leadership, structure, guidance, support, and direct supervision of the clinical office staff.

Works under the direct supervision of the Sergeant or designated representative. Performs activities to ensure the safety and security of patients, visitors, employees, Medical Staff, and NHRMC property. Performs other duties as assigned.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Nurse Aide II (NA II), to observe a patient for harmful and/or dangerous behaviors and provide patient care within their scope of practice. The patient care activities are individualized for each patient population. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Psych Tech, to observe a patient for harmful and/or dangerous behaviors. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Psych Tech, to observe a patient for harmful and/or dangerous behaviors. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Psych Tech, to observe a patient for harmful and/or dangerous behaviors. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Psych Tech, to observe a patient for harmful and/or dangerous behaviors. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Nurse Aide II (NA II), to observe a patient for harmful and/or dangerous behaviors and provide patient care within their scope of practice. The patient care activities are individualized for each patient population. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Nurse Aide II (NA II), to observe a patient for harmful and/or dangerous behaviors and provide patient care within their scope of practice. The patient care activities are individualized for each patient population. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Nurse Aide II (NA II), to observe a patient for harmful and/or dangerous behaviors and provide patient care within their scope of practice. The patient care activities are individualized for each patient population. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Nurse Aide II (NA II), to observe a patient for harmful and/or dangerous behaviors and provide patient care within their scope of practice. The patient care activities are individualized for each patient population. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Nurse Aide II (NA II), to observe a patient for harmful and/or dangerous behaviors and provide patient care within their scope of practice. The patient care activities are individualized for each patient population. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.

The Patient Personal Care Assistant/Sitter works under the direction of the Nurse Manager and under the direct supervision of the Professional Registered Nurse or delegated Licensed Practical Nurse as a Nurse Aide I (NA I) or Nurse Aide II (NA II), to observe a patient for harmful and/or dangerous behaviors and provide patient care within their scope of practice. The patient care activities are individualized for each patient population. This position is an important component of the continuum of care as is provided to maintain the safety and protect the well-being of patients at-risk for injury. The observation and care activities are individualized for each patient at the direction the medical staff. The Patient Personal Care Assistant/ Sitter is also responsible for completing a variety of departmental specific tasks to assist with optimal department safety and functioning.