North Mississippi Health Services Hamilton, MS, USA
Customer Service: Greets patients in a positive, helpful, and courteous manner Answers and directs calls to appropriate personnel; takes messages as needed Directs visitors and physician office patients to correct locations Assists patients with questions about Patient Portal Ensures waiting area and front desk are organized and presentable Obtain demographic and insurance information in a timely and professional manner Admission: Verifies/updates personal information, demographic information, assists with appointment information upon request. Reviews/explains paperwork such as privacy acknowledgement, general consent form, financial responsibility, charity application, Important message from Medicare, Medicare Questionnaire etc. Obtains and scans insurance card(s) into applicable database Verifies insurance eligibility/benefits information and updates in Registration systems. Collects and witnesses required signatures on patient paperwork Receives/posts payments on accounts (i.e....