Knox Community Hospital Mount Vernon, OH, USA
Patient Service Representation - Dept. of Specialty Care OB/GYN, FT Responsible for providing customer centered service in all aspects associated with the front office areas in the Department of Primary and Specialty Care. Must be an expert in processes and customer service areas associated with a Physician clinic. This position is responsible for providing their customers (patients, clinicians, peers) with the most current and accurate information ensuring efficient services offered. Must ensure proper, full service scheduling, registration, patient demographics, insurance information (including changes to insurance), insurance verification, collection of proper co-pays, and communication to patient once patient liability determined. Primary Job Responsibilities: Assists in front area processes while maintaining a customer centric attitude with patients, clinicians, management, and peers. Ability to deliver great customer service while working in a fast paced environment. This...
Monday - Thursday 8:00 am - 5:00 and Friday 8:00 am - 12:00 pm