MaineHealth
Biddeford, ME 04005, USA
Summary Position Summary
Are you looking for a dynamic and rewarding healthcare position that can impact patient experience? Maine Health is seeking a Director of Patient Experience to assess, build and implement a sustainable patient and family experience program at Southern Maine Health Care in Biddeford, Maine.
The Director of Patient Experience will partner with the Vice President of Quality and Safety to assess, build and implement a sustainable patient and family experience program through leadership, direct coaching and performance evaluation through data interpretation. The Director of Patient Experience will partner with other leaders in Quality, Operational Excellence, Human Resources, Patient & Guest Relations, Marketing, the Aligned Medical Group and private healthcare organizations outside MaineHealth.
The Director will also work with clinical departments and front line staff and volunteers in defining a...