UCLA Health Los Angeles, CA, USA
Responsibilities As an Administrative Assistant III floater, responsibilities include providing high quality front desk patient care support in department clinics. Duties include, but are not limited to, answering, screening and responding to patient phone calls, checking patients in/out, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, processing requests for medical records, medication refill requests, and assisting with processing disability and return-to-work forms for patients. The Administrative Assistant III will travel and work at department clinics throughout the community as assigned by the supervisor for coverage. Other duties, as assigned. Qualifications Fluent in Spanish, preferred Demonstrated basic knowledge of physician office policies and...