133 administration-operations jobs found in Springfield, IL

The Referral Management Specialist II will utilize tools designed to facilitate the referral process and schedule appointments for multiple specialties for Memorial Care primary care patients. Working primarily in an office setting, the Referral Management Specialist II will partner with the Primary Care Physician team to provide a resource for timely referrals that will increase clinical and operational processes which will positively impact patient safety and quality. The Referral Management Specialist II will ensure timely arrangement of appointments at specialty clinics, ensure primary care provider preferences are met when possible, ensure payer requirements for referrals are met, complete necessary payer prior authorizations, enter transfer of care orders and communicate appointment details to patients, primary care providers, and specialty offices. The Referral Management Specialist II will follow all applicable regulations, policies, and guidelines to ensure compliant and...

Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Provides Mammography Screening scheduling services to patients. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.        *This is a Full-Time, day time shift position at the Baylis Building.[08:30AM - 05:00PM] REQUIRED SKILLS Completes all steps of...

Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections.  Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Provides Mammography Screening scheduling services to patients. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.  *This is a Full-Time, Night Shift position in the Emergency Room at Springfield Memorial Hospital.[09:45PM - 06:15AM]    REQUIRED SKILLS Completes all steps of...

Serves as the primary communication and information “hub” for the unit, answering telephones and patient call lights and ensuring that appropriate parties receive information in an expeditious manner.  Enters patient orders into the electronic medical record in a timely manner with a high degree of accuracy.  Performs complex secretarial and receptionist functions including ordering and stocking needed supplies and equipment, filing, copying, and printing patient data reports for the department. Patient care tasks may be performed in accordance with established policies, procedures, and guidelines.  REQUIRED SKILLS 1. Communication Promptly and courteously greets others in a friendly manner.  Receives and directs others by using AIDET and Greet & Feet.  Within scope of job description, responds to questions and provides direction.  Facilitates telephone, verbal, written, and electronic communication with nursing staff, physicians, patients, and visitors promptly, accurately,...

Serves as the primary communication and information “hub” for the unit, answering telephones and patient call lights and ensuring that appropriate parties receive information in an expeditious manner.  Enters patient orders into the electronic medical record in a timely manner with a high degree of accuracy.  Performs complex secretarial and receptionist functions including ordering and stocking needed supplies and equipment, filing, copying, and printing patient data reports for the department. Patient care tasks may be performed in accordance with established policies, procedures, and guidelines.  REQUIRED SKILLS Communication Promptly and courteously greets others in a friendly manner.  Receives and directs others by using AIDET and Greet & Feet.  Within scope of job description, responds to questions and provides direction.  Facilitates telephone, verbal, written, and electronic communication with nursing staff, physicians, patients, and visitors promptly, accurately, and...

Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients.  REQUIRED SKILLS Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery. Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception...

Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients. REQUIRED SKILLS Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery. Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception...

Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients.  REQUIRED SKILLS Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery. Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception...

Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients.  REQUIRED SKILLS Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery. Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception...

Serves as the primary communication and information “hub” for the unit, answering telephones and patient call lights and ensuring that appropriate parties receive information in an expeditious manner.  Enters patient orders into the electronic medical record in a timely manner with a high degree of accuracy.  Performs complex secretarial and receptionist functions including ordering and stocking needed supplies and equipment, filing, copying, and printing patient data reports for the department. Patient care tasks may be performed in accordance with established policies, procedures, and guidelines.  REQUIRED SKILLS  1. Communication Promptly and courteously greets others in a friendly manner. Receives and directs others by using AIDET and Greet & Feet.  Within scope of job description, responds to questions and provides direction.  Facilitates telephone, verbal, written, and electronic communication with nursing staff, physicians, patients, and visitors promptly, accurately,...

Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients.  Also responsible for answering the telephone, routing and triaging calls relative to patient urgency.  Schedules appointments and registers patients.   REQUIRED SKILLS Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.  Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through...

Provides marketing, advertising and experience consultation services by working in partnership with health system colleagues to assess, recommend, develop, manage and deliver effective marketing solutions consistent with health system strategies and Communications & Marketing standards of excellence. Eligible for senior level with qualified years of professional experience, high proficiency in area of expertise and demonstrated leadership competencies. REQUIRED SKILLS Serves as marketing consultant to internal customers to assess marketing needs at the department, affiliate and health system levels and determine recommendations in order to plan, develop, deliver and evaluate a solution that supports business outcomes. Partners with the customer to set expectations, define goals and propose communication solutions according to communication and marketing best practice. Develops and enhances relationships with various individuals and groups across the health system to further...

The Referral Management Specialist I reports to the Manager of Ambulatory Care Management. Under general supervision, the Referral Management Specialist I will utilize tools designed to facilitate the referral process and schedule appointments for multiple specialties for Memorial Care primary care patients. Working primarily in an office setting, the Referral Management Specialist I will partner with the Primary Care Physician team to provide a resource for timely referrals that will increase clinical and operational processes which will positively impact patient safety and quality. The Referral Management Specialist I will ensure timely arrangement of appointments at specialty clinics, ensure primary care provider preferences are met when possible, ensure payer requirements for referrals are met, complete necessary payer prior authorizations, and communicate appointment details to patients, primary care providers, and specialty offices. The Referral Management Specialist I will...

Works directly with leaders and colleagues of assigned business units to provide consultation on all colleague relations issues. Serves as an advanced-level strategic business partner providing expertise and guidance on all aspects of Human Resources at the level of an internal consultant and as a liaison between the affiliate(s) and Human Resources CoE. Initiates investigations and provides guidance regarding issues such as: working conditions, disciplinary actions, harassment, and colleague complaints in collaboration with leadership/colleague as needed. Provides guidance and recommendations for problem resolution, analysis of data obtained, and timely report preparation. Participates in the development, analysis, modification, and implementation of HR policies and procedures. Serves as a key stakeholder in developing and reassessing HR goals, objectives, and systems. REQUIRED SKILLS Acts as the voice of HR to consult, advise, and facilitate strategies relating to HR for...

Contacts various parties via telephone and in writing to collect patient responsibility account balances.  REQUIRED SKILLS Places outbound calls to patients/responsible parties and various internal and external sources regarding outstanding patient due balances. Responds to oral and/or written patient inquiries regarding outstanding patient due balances, account or billing information, and financial assistance. Identifies, prioritizes, and resolves problematic accounts. Performs appropriate review/investigation/verification of patient eligibility for possible payer sources and/or financial assistance. Accepts and processes patient payments using all appropriate applications and tools available. Reviews and combines multiple accounts for individual patients. Explains available payment options and establishes appropriate payment plans with patients/ responsible parties. Monitors established payment plans until paid in full or nullified by the patient/responsible party....

Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients.  Also responsible for answering the telephone, routing and triaging calls relative to patient urgency.  Schedules appointments and registers patients. REQUIRED SKILLS Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.  Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through...

Under direction and supervision of finance management assist by providing support of the general ledger applications, by maintaining various detailed financial analysis and assist in the preparation of financial statements, budgets, tax returns, feasibility studies, and other financial research projects as required for assigned corporations. Assure established departmental deadlines are met as well as provide assistance and support to attain departmental goals and objectives. REQUIRED SKILLS Coordinate information flow, journal entries and complete monthly financial statements for assigned entity(s). Analyze and maintain selected account analyses and related schedules as assigned, in accordance with both accepted accounting standards and MHS policies and procedures, within the time frames established to meet monthly financial statement deadlines. Prepare financial analysis in support of corporate feasibility studies and other research and business development projects. Complete...

The engineering Director administers and coordinates the Engineering program to provide a functional, safe, and attractive environment for Springfield Memorial Hospital healthcare activities using the most efficient and cost effective plant maintenance methods.   REQUIRED SKILLS Responsible for the operation and maintenance of all building electrical and mechanical systems. Administers and directs programs to maintain the buildings, grounds, and all patient care equipment.  Procures or generates all utilities and their distribution systems. Plans and recommends development of physical facilities. Reviews and recommends approval of plans for construction. Advises on structural changes and additions or modifications to buildings. Prepares the hospital for compliance with applicable codes and standards; the preparation of the department budgets, reports, and capital equipment appropriate requests. Administers the preventive maintenance program. Analyzes costs and work schedules; set...

Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections.  Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Provides Mammography Screening scheduling services to patients. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.    *This is a Full-Time, Evening Shift position in the Emergency Room at Springfield Memorial Hospital.[02:00PM - 10:30PM]    REQUIRED SKILLS Completes all steps...

Under the general direction of the Accounting Manager, serves Memorial Health management or one of its affiliates management by providing lead financial analyst support for the general ledger application by maintaining various detailed financial analysis and assisting in the preparation of financial statements, feasibility studies, and other financial research projects, as required. Assure that established departmental deadlines are met as well as provide assistance and support to attain departmental goals and objectives. REQUIRED SKILLS Assists Manager in development and measurement of departmental goals and objectives. Helps determine departmental priorities and implements plans on schedule. Assumes a lead role in coordinating information flow and completion of monthly financial statements in accordance with GAAP and RHS policies and procedures, within the time frames established to meet the monthly financial statement deadlines. Assists in analyzing and reconciling all general...