126 administration-operations jobs found in Decatur, IL

Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients.  Also responsible for answering the telephone, routing and triaging calls relative to patient urgency.  Schedules appointments and registers patients.   REQUIRED SKILLS Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.  Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through...

To pre-register and register patients.  Schedule patients for procedures and tests at Memorial Health facilities.  Collects accurate patient demographic and billing information in a timely manner.  Interviews incoming patients or Associates, enter information into potential all appropriate software packages.  Serves as a liaison between ancillary departments and other Patient Access Services areas.  This is a Full-time, Day shift position.  REQUIRED SKILLS Greet the majority of visitors and patients, answer patient questions (via telephone/ in person) and give directional information. Effectively perform general clerical/administrative functions. Responsible for completing all steps of pre-registration/registration including patient interview, obtaining of signatures, providing Advance Directive information and distributes hospital specific literature. Pre-register and register all types of patients in multiple software systems Demonstrate an ability to be flexible, organized and...

Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients.  Also responsible for answering the telephone, routing and triaging calls relative to patient urgency.  Schedules appointments and registers patients.   REQUIRED SKILLS Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.  Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through...

Schedule patients for procedures and tests at MHS facilities.  Collects accurate patient demographic and billing information in a timely manner.  Interviews incoming patients or Associates, enter information into potential all appropriate software packages.  Serves as a liaison between ancillary departments and other Patient Access Services areas REQUIRED SKILLS Greet the majority of visitors and patients, answer patient questions (via telephone/ in person) and give directional information. Effectively perform general clerical/administrative functions. Responsible for completing all steps of pre-registration/registration including patient interview, obtaining of signatures, providing Advance Directive information and distributes hospital specific literature. Pre-register and register all types of patients in multiple software systems. Demonstrates an ability to be flexible, organized and function well in stressful situations. Maintains a professional demeanor in respect to...

To pre-register and register patients.  Schedule patients for procedures and tests at Memorial Health facilities.  Collects accurate patient demographic and billing information in a timely manner.  Interviews incoming patients or Associates, enter information into potential all appropriate software packages.  Serves as a liaison between ancillary departments and other Patient Access Services areas.        *This is a Full-Time, Evening shift role. REQUIRED SKILLS Greet the majority of visitors and patients, answer patient questions (via telephone/ in person) and give directional information. Effectively perform general clerical/administrative functions. Responsible for completing all steps of pre-registration/registration including patient interview, obtaining of signatures, providing Advance Directive information and distributes hospital specific literature. Pre-register and register all types of patients in multiple software systems Demonstrate an ability to be flexible,...

Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections.  Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Provides Mammography Screening scheduling services to patients. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.  *This is a Full-Time, Evening shift position in the ECC.   REQUIRED SKILLS Completes all steps of pre-registration/registration; verifies patient identity and...

To pre-register and register patients.  Schedule patients for procedures and tests at Memorial Health facilities.  Collects accurate patient demographic and billing information in a timely manner.  Interviews incoming patients or Associates, enter information into potential all appropriate software packages.  Serves as a liaison between ancillary departments and other Patient Access Services areas.  *This is a Full-Time, evening position in the ER*   REQUIRED SKILLS Greet the majority of visitors and patients, answer patient questions (via telephone/ in person) and give directional information. Effectively perform general clerical/administrative functions. Responsible for completing all steps of pre-registration/registration including patient interview, obtaining of signatures, providing Advance Directive information and distributes hospital specific literature. Pre-register and register all types of patients in multiple software systems Demonstrate an ability to be flexible,...

Under the supervision of director or delegate, assists in the performance of clerical and administrative duties. REQUIRED SKILLS Receives, prioritizes and disseminates to appropriate persons or other departments.  Acts as a hostess to all persons entering department. Transcribes orders, maintains unit statistics, and enters data into computer. Organizes and prioritizes assigned clerical duties. Maintains safe, efficient and adequately supplied environment. This includes but is not limited to isolation supplies, printer paper, probe covers and formula. Displays a self-directed, mature, disciplined and tactful approach to work duties. Seeks help appropriately. Protects patient confidentiality. Protects patients from harm. Demonstrates knowledge of unit standards. Performs other duties as assigned. REQUIRED EXPERIENCE Education and/or Other Requirements High school graduate or equivalent. One-on-one care training required. Knowledge of principles and processes for providing...

Performs registrations, discharges, transfers for all patients, while obtaining/verifying all required information and obtaining the appropriate signatures in a timely manner.  Completes and distributes the appropriate forms and informs the patient of other pertinent information. This is a Part-Time, Day shift position. 07:00AM - 03:30PM REQUIRED SKILLS Greets patients/family members and offers assistance. Completes all steps of pre-registration/registration including patient interview, collects insurance information, obtains photo identification and signatures for consent and distributes required patient information. Coordinates accurate patient data collection to verify insurance eligibility and determines financial obligation, which may include collection of copayments. Ensures compliance with all applicable HIPAA, Joint Commission, CDC, TMH and state and federal statues, providing required associated literature to patients at all PAS access points. Responds to all...

Performs registrations, discharges, transfers for all patients, while obtaining/verifying all required information and obtaining the appropriate signatures in a timely manner.  Completes and distributes the appropriate forms and informs the patient of other pertinent information.  This is a PRN/Per-Diem/As Needed position.  REQUIRED SKILLS Greets patients/family members and offers assistance. Completes all steps of pre-registration/registration including patient interview, collects insurance information, obtains photo identification and signatures for consent and distributes required patient information. Coordinates accurate patient data collection to verify insurance eligibility and determines financial obligation, which may include collection of copayments. Ensures compliance with all applicable HIPAA, Joint Commission, CDC, TMH and state and federal statues, providing required associated literature to patients at all PAS access points. Responds to all emergency procedures....

Performs registrations, discharges, transfers for all patients, while obtaining/verifying all required information and obtaining the appropriate signatures in a timely manner.  Completes and distributes the appropriate forms and informs the patient of other pertinent information.  This is a Full-Time, Day shift position.  REQUIRED SKILLS Greets patients/family members and offers assistance. Completes all steps of pre-registration/registration including patient interview, collects insurance information, obtains photo identification and signatures for consent and distributes required patient information. Coordinates accurate patient data collection to verify insurance eligibility and determines financial obligation, which may include collection of copayments. Ensures compliance with all applicable HIPAA, Joint Commission, CDC, TMH and state and federal statues, providing required associated literature to patients at all PAS access points. Responds to all emergency procedures....

Under the direct supervision of a Registered Nurse or Licensed Physician, the Nurse Tech/Unit Secretary functions as a member of the patient care team to provide care to a designated group of patients.  Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. REQUIRED SKILLS Provides care to patients under the direction of Registered Professional Nurse. Initiates suggestions to RN to clarify, alter, or individualize nursing care for changing patient needs. Initiates suggestions to RN to clarify, alter, or individualize nursing care for changing patient needs. Reinforces patients’ teaching relative to presenting conditions. Communications effectively with all members of the patient care team. Promotes cooperation and teamwork between departments. Documents care provided in the medical record accurately, timely and in an appropriate manner according to policies & procedures....

This position is primarily responsible for the pre-registration and registration of patients at Lincoln Memorial Hospital. This position is primarily responsible for the registration information of the patient visit, obtaining patient demographics, third party information with a high degree of accuracy, and may perform financial collections. Other key roles include serving as the switchboard for the hospital and dispatchers for all emergent situations. Serve as a liaison between ancillary departments and other Patient Access Services areas.  This is a Full-Time, Evening shift position. [02:30PM - 11:00PM] REQUIRED SKILLS Responsible for completing all steps of pre-registration/registration including patient interview, collecting insurance information, obtaining picture identification and signatures for consents, providing Advance Directive information and distributing required patient information. Coordinate accurate patient data collection to verify insurance eligibility and...

Under the direct supervision of a Registered Nurse or Licensed Physician, the Nurse Tech/Unit Secretary functions as a member of the patient care team to provide care to a designated group of patients.      REQUIRED SKILLS Provides care to patients under the direction of Registered Professional Nurse. Initiates suggestions to RN to clarify, alter, or individualize nursing care for changing patient needs. Initiates suggestions to RN to clarify, alter, or individualize nursing care for changing patient needs. Reinforces patients’ teaching relative to presenting conditions. Communications effectively with all members of the patient care team. Promotes cooperation and teamwork between departments. Documents care provided in the medical record accurately, timely and in an appropriate manner according to policies & procedures. Provides transport and safe patient care during transport utilizing appropriate protocols. Applies and maintains restraining devices as directed. Monitors...

Under the direct supervision of a Registered Nurse or Licensed Physician, the Nurse Tech/Unit Secretary functions as a member of the patient care team to provide care to a designated group of patients.    REQUIRED SKILLS Provides care to patients under the direction of Registered Professional Nurse or Licensed Physician. Initiates suggestions to RN to clarify, alter, or individualize nursing care for changing patient needs. Reinforces patients’ teaching relative to presenting conditions. Communicates effectively with all members of the patient care team. Promotes cooperation and teamwork between departments. Documents care provided in the medical record accurately, timely and in an appropriate manner according to policies & procedures. Provides transport and safe patient care during transport utilizing appropriate protocols. Applies and maintains restraining devices as directed. Monitors suicidal patients in accordance with policies and procedures. Assists in all aspects of...

Provide outpatient exam scheduling services within Medical Imaging.  Provide secretarial and clerical support performing various filing, communication with Imaging modalities and provider offices.  REQUIRED SKILLS Required to proficiently schedule 80% of two outpatient Medical Imaging modalities according to established processes.  Coordinate scheduled exams with appropriate radiologists, and book necessary resources, and interact with various other personnel, such as Imaging nursing staff, as needed. Interact with a diverse base of customers and medical care providers while utilizing behavior that ensures a high level of patient care. Collect required documents and history associated with patient appointments. Establish and maintain excellent guest relations rapport with patients, providers and support staff, and colleagues. Perform on-site reception and clerical duties as assigned. Ensure the integrity of proper recording and transmission of patient information. Contribute to...

Works as part of team to complete daily business office functions including billing, collecting, and interacting with patients.  Also responsible for answering the telephone, routing and triaging calls relative to patient urgency.  Schedules appointments and registers patients. REQUIRED SKILLS Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.  Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through...

Functions as the Team Lead.  Responsible for providing daily staff oversight, colleague scheduling, provision of coverage as necessary, on-site training, and resolution of patient and staff concerns.  This position must excel in all functions performed by Patient Access staff.  REQUIRED SKILLS Distributes work assignments and accommodates work requirements in an efficient and effective manner under the direction of the Patient Access Supervisor and/or Manager. Assists with all aspects of scheduling, including employee call in notifications, and management and provision of coverage as necessary. Assists staff as necessary to ensure compliance with department policies and procedures. Order and maintain department supplies. Provide coverage as appropriate during times of vacancy. Assists with staff onboarding and ongoing training/education. Assists with confidential employee account audits, various report monitoring, and addresses related situations. Reports all staff and patients...

The Referral Management Specialist II will utilize tools designed to facilitate the referral process and schedule appointments for multiple specialties for Memorial Care primary care patients. Working primarily in an office setting, the Referral Management Specialist II will partner with the Primary Care Physician team to provide a resource for timely referrals that will increase clinical and operational processes which will positively impact patient safety and quality. The Referral Management Specialist II will ensure timely arrangement of appointments at specialty clinics, ensure primary care provider preferences are met when possible, ensure payer requirements for referrals are met, complete necessary payer prior authorizations, enter transfer of care orders and communicate appointment details to patients, primary care providers, and specialty offices. The Referral Management Specialist II will follow all applicable regulations, policies, and guidelines to ensure compliant and...

Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Provides Mammography Screening scheduling services to patients. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.        *This is a Full-Time, day time shift position at the Baylis Building.[08:30AM - 05:00PM] REQUIRED SKILLS Completes all steps of...