Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
General Description of the Job Class
With the use of PACS (Picture Archiving and Communication System), the Electronic Imaging Technician (EIT) will support physicians, technologists and other medical staff in the acquisition and distribution of digital patient records in Duke University Health System (DUHS). The EIT works in conjunction with the PACS and Radiology Informatics Team to ensure the maintenance and integrity of the patient's Radiology records.
Duties and Responsibilities of this Level
Level I
Access reports, images and other patient data via Maestro Care/PACS and other DUHS applications. Utilize imaging equipment and established procedures to create CDs/DVDs for customers. Utilize designated equipment and established procedures to import and export image data on CD/DVD, Powershare and other media.
Operate the Digital Media Creator (DMC) equipment to create CD or DVD, containing imaging studies in DICOM format at the request of patients, providers, hospitals and other entities. Fill requests for DUHS images by pushing DICOM images from PACS to Powershare. Push images received in Powershare to PACS in order to fulfill the MaestroCare physician order. Using the Maestro Care Image Library Status Report to process orders from providers to store images in PACS.
Digitize images stored on plain film utilizing Digitizer. Transfer images, either the entire study or specifically requested series to designated DICOM destinations. Identify unspecified exams Obtain signed patient authorization to release medical information as required by DUHS policy. Must be able to communicate in a professional manner both through written and spoken means.
Daily work requires answering phones, using email to send and receive signed documents and handling faxed requests. Functions performed by this position have a direct impact on patient safety and the timeliness of patient care. In all aspects of the job, the candidate must pay close attention to detail and perform with high accuracy consistently in a high volume area, all while strictly adhering to Federal and State regulations and DUHS policy.
This position routinely coordinates with outpatient clinics, inpatient units, Emergency Department, and surgeons both internal to DUHS and external to DUHS. Must be able to effectively communicate with all DUHS employees including physicians, nurses, technologists, patient service associates and administrative professionals.
Performs other tasks related to the operation and monitoring of radiology clinical and administrative information systems. Troubleshoot problems with image quality and equipment malfunction and submit timely and effective Service Now Requests. Display a helpful and professional attitude when helping patients, DUHS staff and coworkers. Highly developed customer service skills are required in order to meet patient needs and internal customer expectations.
Utilize Microsoft Word, Excel, Outlook, MaestroCare, PACS, and Powershare to complete daily logs, correspond with attorneys, physicians, patients and other staff members. Capable of retrieving studies from various media for downtime situations or upon request from clients. Responsible for established quality assurance procedures for imported and exported image data. Maintains auditing and tracking tools established for the file room. Updates patient demographics Merge images to studies, and updates order information when defined as part of established procedures or import/export of images data (outside interpretation workflow), as required and requested by EICs, technologists, and radiologists.
Level II
Auditing - Use Excel spreadsheets for undictated reports and unread worklists for department.
As team lead manage time cards; participate in the review and hiring process.
Run the query in PACS for unread and unspecified, requiring basic Excel knowledge.
Develop documentation, tracking tools, and training materials for Image Library.
Respond to requests for images and reports related to legal cases.
Communicate professionally and timely in written and oral communication, with attorneys, judges and social workers.
Required Qualifications at this Level
Education
Work requires a minimum of a High School Diploma or GED. Associates Degree preferred.
Experience
One year of experience in health care or PACS support or Radiology or Customer Service related field.
Degrees, Licensure, and/or Certification
North Carolina Driver's License
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Feb 08, 2020
Full time
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
General Description of the Job Class
With the use of PACS (Picture Archiving and Communication System), the Electronic Imaging Technician (EIT) will support physicians, technologists and other medical staff in the acquisition and distribution of digital patient records in Duke University Health System (DUHS). The EIT works in conjunction with the PACS and Radiology Informatics Team to ensure the maintenance and integrity of the patient's Radiology records.
Duties and Responsibilities of this Level
Level I
Access reports, images and other patient data via Maestro Care/PACS and other DUHS applications. Utilize imaging equipment and established procedures to create CDs/DVDs for customers. Utilize designated equipment and established procedures to import and export image data on CD/DVD, Powershare and other media.
Operate the Digital Media Creator (DMC) equipment to create CD or DVD, containing imaging studies in DICOM format at the request of patients, providers, hospitals and other entities. Fill requests for DUHS images by pushing DICOM images from PACS to Powershare. Push images received in Powershare to PACS in order to fulfill the MaestroCare physician order. Using the Maestro Care Image Library Status Report to process orders from providers to store images in PACS.
Digitize images stored on plain film utilizing Digitizer. Transfer images, either the entire study or specifically requested series to designated DICOM destinations. Identify unspecified exams Obtain signed patient authorization to release medical information as required by DUHS policy. Must be able to communicate in a professional manner both through written and spoken means.
Daily work requires answering phones, using email to send and receive signed documents and handling faxed requests. Functions performed by this position have a direct impact on patient safety and the timeliness of patient care. In all aspects of the job, the candidate must pay close attention to detail and perform with high accuracy consistently in a high volume area, all while strictly adhering to Federal and State regulations and DUHS policy.
This position routinely coordinates with outpatient clinics, inpatient units, Emergency Department, and surgeons both internal to DUHS and external to DUHS. Must be able to effectively communicate with all DUHS employees including physicians, nurses, technologists, patient service associates and administrative professionals.
Performs other tasks related to the operation and monitoring of radiology clinical and administrative information systems. Troubleshoot problems with image quality and equipment malfunction and submit timely and effective Service Now Requests. Display a helpful and professional attitude when helping patients, DUHS staff and coworkers. Highly developed customer service skills are required in order to meet patient needs and internal customer expectations.
Utilize Microsoft Word, Excel, Outlook, MaestroCare, PACS, and Powershare to complete daily logs, correspond with attorneys, physicians, patients and other staff members. Capable of retrieving studies from various media for downtime situations or upon request from clients. Responsible for established quality assurance procedures for imported and exported image data. Maintains auditing and tracking tools established for the file room. Updates patient demographics Merge images to studies, and updates order information when defined as part of established procedures or import/export of images data (outside interpretation workflow), as required and requested by EICs, technologists, and radiologists.
Level II
Auditing - Use Excel spreadsheets for undictated reports and unread worklists for department.
As team lead manage time cards; participate in the review and hiring process.
Run the query in PACS for unread and unspecified, requiring basic Excel knowledge.
Develop documentation, tracking tools, and training materials for Image Library.
Respond to requests for images and reports related to legal cases.
Communicate professionally and timely in written and oral communication, with attorneys, judges and social workers.
Required Qualifications at this Level
Education
Work requires a minimum of a High School Diploma or GED. Associates Degree preferred.
Experience
One year of experience in health care or PACS support or Radiology or Customer Service related field.
Degrees, Licensure, and/or Certification
North Carolina Driver's License
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Occ Summary
Level ICoordinate all phases of nutrition care i ncluding nutritionassessment, care planning, monitoring, education and c ounseling ofhospitalized patients and outpatients in a variety of settin gs. Performduties in support of and in compliance with performance impro vementplans, JCAHO, and other licensing, accrediting, and regulatoryagen cies.Level II Function in a supervisory role as a teamleader in addition to the duties and responsibilities of Level I.
Work Perform ed
Level I *Provide nutrition services and medical nutritionthera py integrated with the patient's medical goals. * Evaluate,interpret, m onitor and document the nutritional status and nutritionalneedsof hospi talized patients and out patients using establishedstandards of care and practice guidelines. *Identify and provideage-specific nutrition counse ling to meet the cultural needs of thepatients and their families. *Deve lop, review, update and implementeducational materials to meet the needsof patients and professionals.*Write order for diet, supplement, entera l/parenteral nutrition andlaboratory data per hospital policy. *Function as an integral member ofthe clinical interdisciplinary team. *Maintain registered dietitian(RD) status including continuing professional educat ion per theProfessional Development Portfolio. *Precept dietetic interns andprovide on the job training for newly hired clinical staff. *Supervi sedaily work of dietetic technicians, registered; provide input intoeval uation but doesn't directly evaluate their performance. *Complywith Nutr ition Services meeting and attendance standards.LevelII *Perform all the duties and responsibilities of Level I.*Complete monthly performance im provement reports. *Assist thedepartment director in reviewing and updat ing department policies andprocedures *Plan and coordinate the work sche dule and daily work loadof the clinical dietitians and dietetic interns *Other duties assignedby the department director
Knowledge, Skills and Abilities
Level I
Level Characteristics
N/A
Minimum Qualifications
Education
Level I Baccalaureate degree in Food and Nutrition, Dietetics, Nutritional Sciences, Human Nutrition, or comparable major. Successful completion of coordinated program or dietetic internship of not less than 900 hours under the supervision of a Registered Dietitian. Level II Same as Level I
Experience
Level I Level II One year in an acute care environment preferred; experience may be waived for specific positions. Two years in an acute care environment with one year supervisory experience preferred; experience may be waived for specific positions.
Degrees, Licensures, Certifications
Level I Level II Registered dietitian (RD) by the Commission on Dietetic Registration; candidates eligible for registration may be hired with the understanding that registration will be achieved within 90 days of hire. Licensed dietitian/nutritionist (LDN) by the North Carolina Board of Dietetics and Nutrition; proviso for license-eligible dietitians as above Registered dietitian (RD) by the Commission on Dietetic Registration. Licensed dietitian/nutritionist (LDN) by the North Carolina Board of Dietetics and Nutrition Or equivalent combination of experience and education
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Feb 08, 2020
Full time
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Occ Summary
Level ICoordinate all phases of nutrition care i ncluding nutritionassessment, care planning, monitoring, education and c ounseling ofhospitalized patients and outpatients in a variety of settin gs. Performduties in support of and in compliance with performance impro vementplans, JCAHO, and other licensing, accrediting, and regulatoryagen cies.Level II Function in a supervisory role as a teamleader in addition to the duties and responsibilities of Level I.
Work Perform ed
Level I *Provide nutrition services and medical nutritionthera py integrated with the patient's medical goals. * Evaluate,interpret, m onitor and document the nutritional status and nutritionalneedsof hospi talized patients and out patients using establishedstandards of care and practice guidelines. *Identify and provideage-specific nutrition counse ling to meet the cultural needs of thepatients and their families. *Deve lop, review, update and implementeducational materials to meet the needsof patients and professionals.*Write order for diet, supplement, entera l/parenteral nutrition andlaboratory data per hospital policy. *Function as an integral member ofthe clinical interdisciplinary team. *Maintain registered dietitian(RD) status including continuing professional educat ion per theProfessional Development Portfolio. *Precept dietetic interns andprovide on the job training for newly hired clinical staff. *Supervi sedaily work of dietetic technicians, registered; provide input intoeval uation but doesn't directly evaluate their performance. *Complywith Nutr ition Services meeting and attendance standards.LevelII *Perform all the duties and responsibilities of Level I.*Complete monthly performance im provement reports. *Assist thedepartment director in reviewing and updat ing department policies andprocedures *Plan and coordinate the work sche dule and daily work loadof the clinical dietitians and dietetic interns *Other duties assignedby the department director
Knowledge, Skills and Abilities
Level I
Level Characteristics
N/A
Minimum Qualifications
Education
Level I Baccalaureate degree in Food and Nutrition, Dietetics, Nutritional Sciences, Human Nutrition, or comparable major. Successful completion of coordinated program or dietetic internship of not less than 900 hours under the supervision of a Registered Dietitian. Level II Same as Level I
Experience
Level I Level II One year in an acute care environment preferred; experience may be waived for specific positions. Two years in an acute care environment with one year supervisory experience preferred; experience may be waived for specific positions.
Degrees, Licensures, Certifications
Level I Level II Registered dietitian (RD) by the Commission on Dietetic Registration; candidates eligible for registration may be hired with the understanding that registration will be achieved within 90 days of hire. Licensed dietitian/nutritionist (LDN) by the North Carolina Board of Dietetics and Nutrition; proviso for license-eligible dietitians as above Registered dietitian (RD) by the Commission on Dietetic Registration. Licensed dietitian/nutritionist (LDN) by the North Carolina Board of Dietetics and Nutrition Or equivalent combination of experience and education
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet® organization
Nurses from each hospital are consistently recognizedeach year as North Carolina’s Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Relocation Assistance!
Working evenings and nights, every 3rd weekend and rotating holidays
Occupational Summary
The Operations Administrator represents the Chief Operating Officer with on-site operational leadership on a 24-hour basis (including weekends and holidays). He/she will have the authority to act on behalf of the Chief Operating Officer and Manager, Operations Administration. The Operations Administrator must act independently to provide crisis management, interpret policy, make timely decisions that directly impact patient care, ensure timely and effective communication and collaboration among departments, and provide operational oversight throughout the Hospital. He/she will be the administrative liaison to patients, families, health system employees and external customers.
I. Work Performed
Demonstrate judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the hospital.
Standard
Intervene in situations involving patients, visitors, hospital staff and other external customers.
Coordinate operations and personnel activities to meet CSU/Departmental, Hospital and Health System objectives related to the provision of services within designated areas.
Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities.
Oversee patient care flow while redirecting and allocating resources.
Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department.
Investigate patient/visitor concerns and implements appropriate courses of action.
Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
Intervene and problem solves for inter-/ intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision-making.
Obtain adequate facts and evaluates data to identify and intervene in actual and/or potential safety and risk management issues.
Communicate pertinent information (verbal and/or electronic) in a timely manner to hospital administration and department leadership.
Document pertinent information, actions and decisions and communicates to appropriate leadership.
Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
II. Job Responsibility
Support clinical, operational and facility services throughout the entire Hospital on a 24-hour basis.
Standard
Collaborate with clinical and support staff to foster delivery of quality care
Coordinate triage activities, as needed, through communication with the Emergency Department, Bed Control and Chief Medical Officer
Assist staff in identifying clinical experts for specific patient population concerns.
Attend Code Five events and participates as needed; provide feedback for staff and completes QA report.
Assist Patient Access Services in coordinating patient placement.
Maintain visibility with hospital staff through rounds.
Assist in evaluating and reassigning staff during crises.
Serve as Notary Public for assistance with advance directives (healthcare power of attorney and living will).
Participate in JCAHO activities.
Coach staff in problem solving, effective communication strategies, conflict resolution and career path opportunities.
III. Job Responsibility
Provide on-site management/leadership of crisis situations to prevent or minimize disruption of services.
Standard
Optimize resources to maintain facility operations.
Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed.
Function as on-site coordinator for internal/external disasters or other major events.
Assist with the initiation of the severe weather policy in conjunction with the COO and Administrative team
Authorize financial assistant up to $100.00 for patient satisfiers and operational situations.
Determine when AOC notified for second level intervention.
Perform other related duties incidental to the work described herein.
Minimum Qualifications
Education
Work requires graduation from an accredited master's degree program in either business or health-related field.
Experience
Work requires a minimumof five years of administrative experience combined with a minimum of two years clinical experience. OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Degrees, Licensures, Certifications
N/A
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Feb 08, 2020
Full time
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet® organization
Nurses from each hospital are consistently recognizedeach year as North Carolina’s Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Relocation Assistance!
Working evenings and nights, every 3rd weekend and rotating holidays
Occupational Summary
The Operations Administrator represents the Chief Operating Officer with on-site operational leadership on a 24-hour basis (including weekends and holidays). He/she will have the authority to act on behalf of the Chief Operating Officer and Manager, Operations Administration. The Operations Administrator must act independently to provide crisis management, interpret policy, make timely decisions that directly impact patient care, ensure timely and effective communication and collaboration among departments, and provide operational oversight throughout the Hospital. He/she will be the administrative liaison to patients, families, health system employees and external customers.
I. Work Performed
Demonstrate judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the hospital.
Standard
Intervene in situations involving patients, visitors, hospital staff and other external customers.
Coordinate operations and personnel activities to meet CSU/Departmental, Hospital and Health System objectives related to the provision of services within designated areas.
Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities.
Oversee patient care flow while redirecting and allocating resources.
Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department.
Investigate patient/visitor concerns and implements appropriate courses of action.
Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
Intervene and problem solves for inter-/ intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision-making.
Obtain adequate facts and evaluates data to identify and intervene in actual and/or potential safety and risk management issues.
Communicate pertinent information (verbal and/or electronic) in a timely manner to hospital administration and department leadership.
Document pertinent information, actions and decisions and communicates to appropriate leadership.
Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
II. Job Responsibility
Support clinical, operational and facility services throughout the entire Hospital on a 24-hour basis.
Standard
Collaborate with clinical and support staff to foster delivery of quality care
Coordinate triage activities, as needed, through communication with the Emergency Department, Bed Control and Chief Medical Officer
Assist staff in identifying clinical experts for specific patient population concerns.
Attend Code Five events and participates as needed; provide feedback for staff and completes QA report.
Assist Patient Access Services in coordinating patient placement.
Maintain visibility with hospital staff through rounds.
Assist in evaluating and reassigning staff during crises.
Serve as Notary Public for assistance with advance directives (healthcare power of attorney and living will).
Participate in JCAHO activities.
Coach staff in problem solving, effective communication strategies, conflict resolution and career path opportunities.
III. Job Responsibility
Provide on-site management/leadership of crisis situations to prevent or minimize disruption of services.
Standard
Optimize resources to maintain facility operations.
Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed.
Function as on-site coordinator for internal/external disasters or other major events.
Assist with the initiation of the severe weather policy in conjunction with the COO and Administrative team
Authorize financial assistant up to $100.00 for patient satisfiers and operational situations.
Determine when AOC notified for second level intervention.
Perform other related duties incidental to the work described herein.
Minimum Qualifications
Education
Work requires graduation from an accredited master's degree program in either business or health-related field.
Experience
Work requires a minimumof five years of administrative experience combined with a minimum of two years clinical experience. OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Degrees, Licensures, Certifications
N/A
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
The Medical Office Assistant is responsible for assisting in the direct delivery of primary health care support and patient care management under the direction and supervision of the Physician. Duties will include assisting the physician in the implementation of nursing care as directed, all aspects of the medical office and may include responsibilities in the front office and clinical areas.
Schedule: 8am-5pm, Monday - Friday.
Feb 24, 2020
The Medical Office Assistant is responsible for assisting in the direct delivery of primary health care support and patient care management under the direction and supervision of the Physician. Duties will include assisting the physician in the implementation of nursing care as directed, all aspects of the medical office and may include responsibilities in the front office and clinical areas.
Schedule: 8am-5pm, Monday - Friday.
Hugh Chatham Family Woodlawn Physician Assistant or Nurse Practitioner
Elkin, NC
Hugh Chatham Memorial Hospital
Hugh Chatham Family Medicine - Woodlawn
Full Time - 1st Shift
M-F
Req #: 4894-3316
Posted: January 23, 2020
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Summary
Hugh Chatham Family Medicine Woodlawn currently has a need for a PA or NP to join the Hugh Chatham family! This person will provide outstanding patient care and promote high quality primary care services while always ensuring the Hugh Chatham vision and values. This provider will work autonomously, but maintain close working relationships with the physician and staff.
Responsibilities will include:
•The exceptional treatment and communication of care options to every Hugh Chatham patient.
•Maintains up-to-date working knowledge of the latest changes, updates, and literature relating to medical care.
•Responsible for the accurate and timely completion of medical charts.
•Overseeing patient issues and concerns which may include but are not limited to patient medical care.
•Provides and manages direct patient care, including assessments, physical examinations, evaluations, diagnoses and treatment.
•Orders diagnostic tests, including but not limited to x-ray and laboratory tests.
•Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care.
•Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions and refers patients to specialists and to relevant patient care options as appropriate.
•Communicates with patients regarding test results and appropriate clinical information as care necessitates.
•Instructs and counsels patients regarding compliance with prescribed therapeutic regimens.
•Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions and refers patients to specialists and to relevant patient care options as appropriate.
•Communicates with patients regarding test results and appropriate clinical information as care necessitates.
•Instructs and counsels patients regarding compliance with prescribed therapeutic regimens.
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Feb 24, 2020
Hugh Chatham Family Woodlawn Physician Assistant or Nurse Practitioner
Elkin, NC
Hugh Chatham Memorial Hospital
Hugh Chatham Family Medicine - Woodlawn
Full Time - 1st Shift
M-F
Req #: 4894-3316
Posted: January 23, 2020
Apply Now
Save Job
Summary
Hugh Chatham Family Medicine Woodlawn currently has a need for a PA or NP to join the Hugh Chatham family! This person will provide outstanding patient care and promote high quality primary care services while always ensuring the Hugh Chatham vision and values. This provider will work autonomously, but maintain close working relationships with the physician and staff.
Responsibilities will include:
•The exceptional treatment and communication of care options to every Hugh Chatham patient.
•Maintains up-to-date working knowledge of the latest changes, updates, and literature relating to medical care.
•Responsible for the accurate and timely completion of medical charts.
•Overseeing patient issues and concerns which may include but are not limited to patient medical care.
•Provides and manages direct patient care, including assessments, physical examinations, evaluations, diagnoses and treatment.
•Orders diagnostic tests, including but not limited to x-ray and laboratory tests.
•Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care.
•Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions and refers patients to specialists and to relevant patient care options as appropriate.
•Communicates with patients regarding test results and appropriate clinical information as care necessitates.
•Instructs and counsels patients regarding compliance with prescribed therapeutic regimens.
•Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions and refers patients to specialists and to relevant patient care options as appropriate.
•Communicates with patients regarding test results and appropriate clinical information as care necessitates.
•Instructs and counsels patients regarding compliance with prescribed therapeutic regimens.
Share:
Apply Now
New Hanover Regional Medical Center
Wilmington, NC 28402
The Trauma Mid Level Provider is responsible for coordinating the planning, implementation, and on-going monitoring and evaluation of the trauma patient, under the supervision of the Medical Director of Trauma Services, and in collaboration with team members. The PA participates in opportunities to improve the quality of care provided to trauma patients across the continuum of care, through daily activities that support the Trauma Performance Improvement Program. The PA utilizes evidence based standards of care to ensure timely, appropriate and cost effective care in accordance with the mission, vision, and values of NHRMC.
Feb 24, 2020
The Trauma Mid Level Provider is responsible for coordinating the planning, implementation, and on-going monitoring and evaluation of the trauma patient, under the supervision of the Medical Director of Trauma Services, and in collaboration with team members. The PA participates in opportunities to improve the quality of care provided to trauma patients across the continuum of care, through daily activities that support the Trauma Performance Improvement Program. The PA utilizes evidence based standards of care to ensure timely, appropriate and cost effective care in accordance with the mission, vision, and values of NHRMC.
New Hanover Regional Medical Center
Wilmington, NC 28402
The Trauma Mid Level Provider is responsible for coordinating the planning, implementation, and on-going monitoring and evaluation of the trauma patient, under the supervision of the Medical Director of Trauma Services, and in collaboration with team members. The PA participates in opportunities to improve the quality of care provided to trauma patients across the continuum of care, through daily activities that support the Trauma Performance Improvement Program. The PA utilizes evidence based standards of care to ensure timely, appropriate and cost effective care in accordance with the mission, vision, and values of NHRMC.
Feb 24, 2020
The Trauma Mid Level Provider is responsible for coordinating the planning, implementation, and on-going monitoring and evaluation of the trauma patient, under the supervision of the Medical Director of Trauma Services, and in collaboration with team members. The PA participates in opportunities to improve the quality of care provided to trauma patients across the continuum of care, through daily activities that support the Trauma Performance Improvement Program. The PA utilizes evidence based standards of care to ensure timely, appropriate and cost effective care in accordance with the mission, vision, and values of NHRMC.
New Hanover Regional Medical Center
Wilmington, NC 28402
Works under the supervision of the Radiology manager. Performs diagnostic ultrasound procedures as ordered by a physician to assist in the diagnosis and treatment of patients.
Feb 24, 2020
PRN
Works under the supervision of the Radiology manager. Performs diagnostic ultrasound procedures as ordered by a physician to assist in the diagnosis and treatment of patients.
New Hanover Regional Medical Center
Wilmington, NC 28402
Works under the supervision of the Radiology manager. Performs diagnostic ultrasound procedures as ordered by a physician to assist in the diagnosis and treatment of patients.
Feb 24, 2020
Works under the supervision of the Radiology manager. Performs diagnostic ultrasound procedures as ordered by a physician to assist in the diagnosis and treatment of patients.
New Hanover Regional Medical Center
Wilmington, NC 28402
Works under the supervision of the Clinical Coordinator, Practice Administrator and Providers. Performs diagnostic ultrasound procedures for ordering provider to assist in the diagnosis and treatment of patients.
Feb 24, 2020
PRN
Works under the supervision of the Clinical Coordinator, Practice Administrator and Providers. Performs diagnostic ultrasound procedures for ordering provider to assist in the diagnosis and treatment of patients.
New Hanover Regional Medical Center
Wilmington, NC 28402
Works under the supervision of the Service Line Manager and Lead Tech. Performs Diagnostic Ultrasound procedures as ordered by the physician to assist in the diagnosis and treatment of patients.
Feb 24, 2020
PRN
Works under the supervision of the Service Line Manager and Lead Tech. Performs Diagnostic Ultrasound procedures as ordered by the physician to assist in the diagnosis and treatment of patients.
New Hanover Regional Medical Center
Wilmington, NC 28402
Works under the supervision of the Service Line Manager and Lead Tech. Performs Diagnostic Ultrasound procedures as ordered by the physician to assist in the diagnosis and treatment of patients.
Feb 24, 2020
PRN
Works under the supervision of the Service Line Manager and Lead Tech. Performs Diagnostic Ultrasound procedures as ordered by the physician to assist in the diagnosis and treatment of patients.
New Hanover Regional Medical Center
Wilmington, NC 28402
The registered nurse assists the case manager with developing and following the plan of care. Responsible for providing direct patient care and working collaboratively with members of the health care team to meet positive patient outcomes.
Feb 24, 2020
The registered nurse assists the case manager with developing and following the plan of care. Responsible for providing direct patient care and working collaboratively with members of the health care team to meet positive patient outcomes.
New Hanover Regional Medical Center
Wilmington, NC 28402
The registered nurse assists the case manager with developing and following the plan of care. Responsible for providing direct patient care and working collaboratively with members of the health care team to meet positive patient outcomes.
Feb 24, 2020
The registered nurse assists the case manager with developing and following the plan of care. Responsible for providing direct patient care and working collaboratively with members of the health care team to meet positive patient outcomes.
New Hanover Regional Medical Center
Wilmington, NC 28402
The Professional Registered Nurse/RN works under the direction of the Director, Manager or Designated Leader.The RN functions under that ANA Standards of Performance and adheres to the guidelines of the NCBON. The RN has responsibility and accountability for the provision of patient care. The RN communicates and coordinates the patient's care in an interdisciplinary model. The RN manages and delivers patient care utilizing the nursing process of assessment, planning, implementation and evaluation. The RN applies critical thinking skills to resolve problems. The RN provides care based on established standards of care and expectations. See www.ncbon.com & www.nursingworld.org.
Feb 24, 2020
PRN
The Professional Registered Nurse/RN works under the direction of the Director, Manager or Designated Leader.The RN functions under that ANA Standards of Performance and adheres to the guidelines of the NCBON. The RN has responsibility and accountability for the provision of patient care. The RN communicates and coordinates the patient's care in an interdisciplinary model. The RN manages and delivers patient care utilizing the nursing process of assessment, planning, implementation and evaluation. The RN applies critical thinking skills to resolve problems. The RN provides care based on established standards of care and expectations. See www.ncbon.com & www.nursingworld.org.
New Hanover Regional Medical Center
Wilmington, NC 28402
The Professional Registered Nurse providing direct patient care is responsible for using the Nursing Process to effectively manage the Plan of Care for each patient based on appropriate nursing standards, policies and procedures. May provide care to infant, pediatric, adolescent, adult and geriatric patients as allowed by competency validation. Management of each patient also includes appropriately and effectively delegating patient care duties to other members of the nursing team in order to assure optimal patient outcomes. The Professional Registered Nurse is also responsible for continuing his/her own personal development to enhance practice and the profession of Nursing. Promotes patient satisfaction by maximizing positive interactions with patients and their families. May perform moderate or waived point of care testing per CLIA guidelines, based upon completion of initial training with appropriate documentation and on going annual competency assessment. The initial competency assessment should be done six months post training, and annually thereafter. For documentation of testing performed, see the Education/Training/Competency file for the individual employee.
Feb 24, 2020
The Professional Registered Nurse providing direct patient care is responsible for using the Nursing Process to effectively manage the Plan of Care for each patient based on appropriate nursing standards, policies and procedures. May provide care to infant, pediatric, adolescent, adult and geriatric patients as allowed by competency validation. Management of each patient also includes appropriately and effectively delegating patient care duties to other members of the nursing team in order to assure optimal patient outcomes. The Professional Registered Nurse is also responsible for continuing his/her own personal development to enhance practice and the profession of Nursing. Promotes patient satisfaction by maximizing positive interactions with patients and their families. May perform moderate or waived point of care testing per CLIA guidelines, based upon completion of initial training with appropriate documentation and on going annual competency assessment. The initial competency assessment should be done six months post training, and annually thereafter. For documentation of testing performed, see the Education/Training/Competency file for the individual employee.
New Hanover Regional Medical Center
Wilmington, NC 28402
The Professional Registered Nurse providing direct patient care is responsible for using the Nursing Process to effectively manage the Plan of Care for each patient based on appropriate nursing standards, policies and procedures. May provide care to infant, pediatric, adolescent, adult and geriatric patients as allowed by competency validation. Management of each patient also includes appropriately and effectively delegating patient care duties to other members of the nursing team in order to assure optimal patient outcomes. The Professional Registered Nurse is also responsible for continuing his/her own personal development to enhance practice and the profession of Nursing. Promotes patient satisfaction by maximizing positive interactions with patients and their families. May perform moderate or waived point of care testing per CLIA guidelines, based upon completion of initial training with appropriate documentation and on going annual competency assessment. The initial competency assessment should be done six months post training, and annually thereafter. For documentation of testing performed, see the Education/Training/Competency file for the individual employee.
Feb 24, 2020
The Professional Registered Nurse providing direct patient care is responsible for using the Nursing Process to effectively manage the Plan of Care for each patient based on appropriate nursing standards, policies and procedures. May provide care to infant, pediatric, adolescent, adult and geriatric patients as allowed by competency validation. Management of each patient also includes appropriately and effectively delegating patient care duties to other members of the nursing team in order to assure optimal patient outcomes. The Professional Registered Nurse is also responsible for continuing his/her own personal development to enhance practice and the profession of Nursing. Promotes patient satisfaction by maximizing positive interactions with patients and their families. May perform moderate or waived point of care testing per CLIA guidelines, based upon completion of initial training with appropriate documentation and on going annual competency assessment. The initial competency assessment should be done six months post training, and annually thereafter. For documentation of testing performed, see the Education/Training/Competency file for the individual employee.
New Hanover Regional Medical Center
Wilmington, NC 28402
The Registered Nurse works under the direction of the Provider on duty. The RN has responsibility and accountability for the provision of patient care. The RN communicates and coordinates the patient's care in an interdisciplinary model. The RN manages and delivers patient care utilizing the nursing process of assessment, planning, implementation and evaluation. The RN applies critical thinking skills to resolve problems. The RN provides care based on established standards of care and expectations. The RN demonstrates leadership to other members of the team as a resource nurse, mentor, coach and delegates nursing care activities. The RN assumes accountability for his or her own ongoing learning needs and competency. Performs other appropriate duties as assigned.
Feb 24, 2020
The Registered Nurse works under the direction of the Provider on duty. The RN has responsibility and accountability for the provision of patient care. The RN communicates and coordinates the patient's care in an interdisciplinary model. The RN manages and delivers patient care utilizing the nursing process of assessment, planning, implementation and evaluation. The RN applies critical thinking skills to resolve problems. The RN provides care based on established standards of care and expectations. The RN demonstrates leadership to other members of the team as a resource nurse, mentor, coach and delegates nursing care activities. The RN assumes accountability for his or her own ongoing learning needs and competency. Performs other appropriate duties as assigned.
New Hanover Regional Medical Center
Wilmington, NC 28402
The Registered Nurse works under the direction of the Provider on duty. The RN has responsibility and accountability for the provision of patient care. The RN communicates and coordinates the patient's care in an interdisciplinary model. The RN manages and delivers patient care utilizing the nursing process of assessment, planning, implementation and evaluation. The RN applies critical thinking skills to resolve problems. The RN provides care based on established standards of care and expectations. The RN demonstrates leadership to other members of the team as a resource nurse, mentor, coach and delegates nursing care activities. The RN assumes accountability for his or her own ongoing learning needs and competency. Performs other appropriate duties as assigned.
Feb 24, 2020
The Registered Nurse works under the direction of the Provider on duty. The RN has responsibility and accountability for the provision of patient care. The RN communicates and coordinates the patient's care in an interdisciplinary model. The RN manages and delivers patient care utilizing the nursing process of assessment, planning, implementation and evaluation. The RN applies critical thinking skills to resolve problems. The RN provides care based on established standards of care and expectations. The RN demonstrates leadership to other members of the team as a resource nurse, mentor, coach and delegates nursing care activities. The RN assumes accountability for his or her own ongoing learning needs and competency. Performs other appropriate duties as assigned.
