Patient Access Representative - Per Diem

  • UCLA Health
  • Los Angeles, CA, USA
  • Nov 24, 2022
Full Time Administration/Operations

Job Description


The Per Diem Access Representative pre-registers, pre-admits, and admits patients by telephone and/or in person. In this per diem role, you will:


·         Collect accurate demographic information

·         Review and interpret insurance benefits

·         Obtain prior authorizations

·         Collect cash

·         Interact with public assistance programs (i.e. Medi-Cal, CCS)

·         Interact with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units)

·         Refer appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care


Note: This posted position is 1 of 9 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions. 


We’re seeking a detail-oriented, self-directed professional with:


·       Working knowledge of eligibility and working provisions of third-party sponsors

·       General knowledge of medical terminology

·       Ability to write concise, grammatically correct reports and correspondence

·       Ability to type 55 words per minute (WPM)

·       Proficient in basic math

·       Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook

·       Bilingual English/Spanish preferred

·       Must be available for weekends and holiday coverage


Note: May be subject to test in qualifying skills


UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


Employment Type