Operations Analytics Manager - Ambulatory Nursing

  • UCLA Health
  • Los Angeles, CA, USA
  • Nov 24, 2022
Full Time Nursing

Job Description


The Operations Analytics Manager for Ambulatory Nursing is responsible for coordinating and supporting Ambulatory Nursing operational and clinical improvements and providing statistical and analytical support for ongoing projects and analyses. The areas of responsibility include developing and supporting operations improvement initiatives and tracking progress of operational and clinical performance across the Ambulatory Nursing Department. This role will be heavily involved in assessing clinical quality.

Under general guidance from the Chief Nursing Officer of Ambulatory Nursing, you will manage and support functions for the Outpatient clinical areas. Major duties include monitoring statistics and reports, create and implement cost effective methods that integrate the department and institution's organizational goals and objectives. You will create, analyze, and interpret statistical and relational databases for department. In this role, you will act as a liaison between the CNO and internal and external entities.


·       Master’s degree in Business, Statistics, Health Care Management or related field or equivalent experience
·       Nursing experience highly desired
·       Experience in healthcare preferred
·       At least 3 years of relevant experience required
·       Proficient in Advanced Excel, Tableau, Word, Visio, PowerPoint, Project, and Access.
·       In-depth knowledge of statistical methods and analyses, data base management and relational databases.
·       Advanced skill in managing administrative support personnel for the Department of Nursing including data analysts.
·       Skill in interacting with members of the organization in ways that enhance understanding, respect, cooperation and problem solving.
·       Exhibits skill in organizing material, information, and people in a systematic way to optimize efficiency and minimize duplication of effort.
·       Ability to apply and implement performance improvement methodologies with unit management, teams and individuals integrating departmental and organizational goals and objectives.
·       Knowledge in building reliable databases for clinical and operational data for the purpose of analyzing and improving clinical and operational performance.
·       Knowledge of nurse sensitive outcome data or health care data management.
·       Ability to organize, display, synthesize and communicate data for the purpose of improving outcomes.
·       Ability to oversee the development and maintenance of a departmental and unit-based dashboard including displaying of organized data on each unit. Examples include clinical data related to nurse-sensitive measures such as infection prevention and medication error prevention and operational data such as throughput and systems projects.
·       Ability to provide oversight of credentials, competency databases and collection and analysis of personnel data.
·       Ability to submit data to national data banks for comparison and benchmark purposes, providing unit-based and departmental data for departmental operations reviews.

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


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