Medical Secretary - Primary Care

  • Torrance Memorial Medical Center
  • Torrance, CA, USA
  • Nov 23, 2022

Job Description

Primary duties will include but are not limited to: · Greeting patients in a friendly, professional manner · Answering, screening, and directing phone calls to appropriate parties without error · Checking patients in and out; facilitating test ordering, follow-up appointment scheduling, etc. · Calling physical appointments a day before to remind patients · Calling “no-show” patients and rescheduling them for another appointment · Following processes related to timely and accurate electronic filing · Delivering patient messages to physicians, care teams and patients · Assisting with prior authorizations for prescriptions · Scheduling patient appointments · Calling/scheduling patients on pursuit lists Requirements: · High School Diploma / GED · One year experience in a fast paced clinic environment, preferably in a family practice/internal medicine setting · The ability to communicate clearly to patients and fellow staff members both verbally and in writing · Energetic, professional manner · EMR proficient, Cerner experience preferred · Excellent Computer Skills, Microsoft Outlook, Microsoft Word a plus