Patient Relations Assistant/UKHC

  • UK HealthCare
  • Lexington, KY, USA
  • Sep 23, 2022

Job Description

The Department of Internal Medicine – Medicine Specialties Clinic seeks an individual to provide front desk registration and scheduling services in a busy Gastroenterology and Pulmonary outpatient clinic practice. Duties include, but are not limited to: registration, copay collection, chart preparation, scheduling appointments for new and returning patients, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted.


The ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.

Employment Type