Patient Care Specialist - Venice Family Clinic, Gardena

  • UCLA Health
  • Los Angeles, CA, USA
  • Sep 23, 2022
Full Time Counseling

Job Description


Venice Family Clinic is a leader in providing comprehensive, high-quality primary health care to people in need with compassion, dignity and respect. In November 2021, Venice Family Clinic merged with South Bay Family Health Care, uniting more than a century of experience helping patients regardless of their income, insurance or immigration status. The organization now has more than 500 staff who serve 45,000 people from the Santa Monica Mountains through the South Bay. We have 17 locations plus two mobile clinics and an expansive street medicine program for people experiencing homelessness. Read more about us at

The Patient Care Specialist will coordinate the delivery of health care services to patients in a primary health care clinic.  Provide administrative support to medical providers and medical staff.  Discharge patients after medical visits, arrange for follow-up appointments, process referrals for Medi-Cal, Medicare, Managed Care and County.  Request authorizations using the Web Portal and E-consult.  Perform data collection and perform extensive patient tracking and follow-up care. 

Skill at coordinating the delivery of health care services to patients in a primary health care setting. (Required)
Strong interpersonal skills to work effectively with people of diverse cultural, educational, economical, and social backgrounds. (Required)
Strong written and verbal communication skills in both English and Spanish. (Required)
Ability to prioritize and multi-task assignments with competing demands. (Required)
Excellent organizational skills to complete work in a timely and efficient manner. (Required)
Ability to work with minimal supervision. (Required)
Ability to schedule patient appointment using computerized scheduling system. (Preferred)
Ability to discharge patients using NextGen Electronic Health Record system and follow up as necessary. (Preferred)
Ability to triage medical problems. (Required)
General knowledge of health education, public health, and medical terminology. (Preferred)
Working knowledge of medical/social service agencies in the West Los Angeles area. (Preferred)
Ability to Multi-task, work independently or part of the coordinator team. (Required)
Ability to work evenings as needed. (Required)
Ability to train volunteers. (Required)
Valid California driver’s license and proof of auto insurance. (Required)

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


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