Scheduling Specialist

  • Ensemble Health Partners
  • 3400 Calle Cuervo NW, Albuquerque, NM 87114, USA
  • Sep 23, 2022
Full Time Administration/Operations Assistant/Support

Job Description

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference.

The Opportunity:

THE CAREER POTENTIAL 

There is no limit to the experiences, opportunities, and new directions you will have access to here at Ensemble Health Partners. More importantly, you will be driving the surge in a whole new direction in healthcare. That’s something we can all take pride in as we take this journey together.  

Ensemble Health Partners are a leading innovator in revenue cycle management and have been awarded the 2022 “Best in KLAS” designation for full revenue cycle outsourcing for the third year in a row, receiving the highest score in Ensemble’s history. This designation recognizes that out of all the companies reviewed that offer full revenue cycle outsourcing, Ensemble was ranked number one by healthcare leaders around the country for its excellence in improving financial outcomes and patient experiences 

THE OPPORTUNITY 

A Scheduling Specialist is a vital member of the healthcare team and responsible for providing world-class customer service to clients. 

Essential Job Objectives: 

  • Understanding admission, billing, payments, and denials. 

  • Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.    

  • Knowledge of medical terminology or CPT or procedure codes.  

  • Patient Access experience with managed care/insurance and Call Center experience is highly preferred.  

  • Articulate, personable, dependable, and confident with excellent communication skills.  

  • Customer service-oriented builds trust and respect by exceeding customer expectations. 

Experience We Love: 

  • Intermediate proficiency in MS applications (Word, Excel & PowerPoint), experience with multiple computer systems, and use of dual screens.  

  • Able to multitask and work individually while applying critical thinking skills.  

  • Customer Service experience is preferred. 

Education/Certification(s): 

  • High School Diploma Required – Associates Preferred  

  • 1-2 years of healthcare experience preferred     

 

 

 

 

 

 

The #EnsembleDifference speaks for itself: 

  • Three-time winner of “Best in Klas” 2020-2022 

  • Top Workplace USA Award (Nationally 2022) 

  • Top Workplace Innovation Award (Nationally 2022) 

  • Top Workplace Work-Life Flexibility Award (Nationally 2022) 

  • Top Workplace Leadership Award (Nationally 2022) 

  • Top Workplace Purpose and Values Award (Nationally 2022) 

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: 

  • Competitive compensation and benefits packages that reflect our commitment to providing fair and just workplaces.  

  • Wellness programming is designed to help our associates enhance their health, including a comprehensive annual health risk assessment.  

  • A culture truly participatory and to strengthen diversity and inclusion.  

  • Growth - Once you've joined our team, you will discover a variety of traditional and online learning opportunities, including tuition reimbursement, to help you acquire new skills and obtain degrees, certifications and CEUs. And our managers will coach you toward greater success.  

  • Recognition - We recognize our associates through programs that include service awards, celebrations, and personal appreciation. We also survey associates annually to assess their satisfaction with our organization and managers, and to identify areas for improvement. 

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact our Human Resources Department at 877-692-7780 or Recruitment@ensemblehp.com.  This department will make sure you get connected to a Human Resources representative that can assist you. 

 

 

Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

  • Innovation

  • Work-Life Flexibility

  • Leadership

  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Benefit packages - We offer a variety of medical plans, retirement options, and 401k options.
  • Wellness Programs – Are designed to help our associates enhance their health, including a comprehensive annual health risk assessment.
  • Our Culture – Ensemble’s Associate Engagement Committee facilitates fundraising, community outreach and DEI events throughout the year.
  • Growth – We invest in your professional development. Each associate receives a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact our Human Resources Department at HumanResources@EnsemblepHP.com. This department will make sure you get connected to a Human Resources representative that can assist you.

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