Director, Billing Services

  • Ensemble Health Partners
  • 4825 Marburg Ave, Cincinnati, OH 45209, USA
  • Sep 23, 2022
Full Time Administration/Operations

Job Description

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference.

The Opportunity:

Director-Billing Services

The Director of Billing and Billing Integrity provides the strategic vision for all Billing and Billing Integrity functions, and is responsible for the performance and effectiveness of the department. Position duties include managing the daily work-flow of the department, monitoring processes and performance to identify trending issues and develop training or procedures to address these issues, and lead a team of managers to ensure key performance goals are attained and exceeded. The Director will be responsible for overseeing departmental performance and monitoring the billing and billing integrity departments to ensure best practices and top performance are achieved.

The director will be responsible for implementing short and long term plans and objectives to ensure compliant billing, improve revenue, accelerate cash, and reduce denials. The Director will work with their leadership team and coordinate across functional areas of revenue cycle, including working with, but not limited to, Patient Access, Coding, Denials, and other Revenue Management departments to identify and implement corrections to denials, incorrectly billed claims, payer billing updates and workflow processes related to billing activities.

Responsible for Billing Assessments which encompasses gap analysis, trending, best practice standards, identifying lift opportunities and narrative summarization. Unbilled Management development and performance enterprise wide.

Provides strategic vision and leadership for billing and billing integrity across the organization. The Director will be responsible for developing and implementing short and long-term plans and objectives to improve revenue, ensure compliant billing, accelerate cash, and reduce denials. The Director will work with Patient Access and Denials Management to identify and correct trends to ensure first-time billing accuracy.

Prepares high level reports for the System Director and VP as requested. Regularly monitors data to identify gaps in the operations and works with key parties / departments to resolve the issues. In addition, monitors ongoing issues to ensure new processes are consistently followed and maintained.

Organizes functions through establishing clear accountabilities and decision rights, delegation of duties and appropriate departmentalization. Counsels and disciplines employees when necessary in accordance with department and/or organizational policies. Establishes departmental goals with staff to optimize performance while improving operations to increase customer satisfaction and meet the financial goals of the organization.

Participates in monthly, quarterly and annual key indicator goal setting. Prepares and presents annual business plan, including goals and review of prior year results as requested. Reviews, updates, and implements policies and procedures to support the vision and goals.

Accountable for a comprehensive and effective communication strategy with the department that promotes a common understanding of the market, vision, strategy and accountabilities. Promotes a culture of two-way communications and creates opportunities for staff participation. Activities focused on Employee engagement, including intentional coaching and mentoring.

Performs other duties as assigned

Ensemble Health Partners is an equal opportunity employer.

We’ll also reward your hard work with:

  • Great health, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Paid time off
  • Tuition reimbursement
  • And a lot more

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact our Human Resources Department at 877-692-7780 or EnsembleHRTeam@ensemblehp.com. This department will make sure you get connected to a Human Resources representative that can assist you.​

Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

  • Innovation

  • Work-Life Flexibility

  • Leadership

  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Benefit packages - We offer a variety of medical plans, retirement options, and 401k options.
  • Wellness Programs – Are designed to help our associates enhance their health, including a comprehensive annual health risk assessment.
  • Our Culture – Ensemble’s Associate Engagement Committee facilitates fundraising, community outreach and DEI events throughout the year.
  • Growth – We invest in your professional development. Each associate receives a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact our Human Resources Department at HumanResources@EnsemblepHP.com. This department will make sure you get connected to a Human Resources representative that can assist you.

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