Patient Service Representative (PSR) - General Surgery

  • MaineHealth
  • Damariscotta, ME, USA
  • Sep 23, 2022
Administration/Operations Physician & Surgeon

Job Description

Summary

If you got into healthcare to make a meaningful difference in people's lives, MaineHealth should be where you call home.  We are hiring immediately for a per diem (as needed) Patient Service Representative, where you’ll find more than just a job – you’ll make a meaningful difference.

Why join us? 
We can offer you an unmatched opportunity for career goals without compromising your quality of life.  We are proud to offer all the great benefits you’d expect from a healthcare leader.

  • Education, training opportunities and resources that support professional growth
  • Growth opportunities (typical career progression from this role would be moving to a Medical Assistant or Office Manager).

Your role:  
The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

    1. Education: Associate's degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
    2. License/Certifications: N/A
    3. Experience: N/A
    4. Ability to read and comprehend simple instructions, short correspondence and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations.
    5. Ability to deal in simple monetary exchanges in regards to copays.
    6. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.