Performs essential clerical and related duties under the supervision of Assistant Food Service Director and staff dietitians.
Participates in and supports performance improvement and risk management activities.
Oversees diet orders for assigned group of patients of all ages.
Demonstrates age-related competencies in all patient interactions.
Verifies diet orders; confers with the dietitian if necessary.
Expands knowledge through own initiative.
Voluntarily anticipates and completes duties.
Prioritizes duties for maximum productivity and efficiency.
Answers telephone using correct script; takes and relays information
Assists co-workers to equalize work load.
Anticipates and adjusts to change in work load.
Ensures that all patients are seen or called for food preferences appropriate to their age and diet.
Reviews menus for compliance; selections are logical.
Patient selections are not to be given non-compliant foods without Registered Dietitian approval.
Provides suggestions to patients from the room service menu.
Complies with time guidelines.
Involves others in menu selections as appropriate.
Documents nutrition information on appropriate place/format including calorie counts, and supplements.
Attends required in-services; assist in training new or less skilled staff.
Uses good judgment and takes appropriate action with minimal supervision; recognizes important information; maintains optimal performance in stressful situations.
Performs other duties as assigned.
Education and/or Other Requirements
High School Diploma or GED. One to two years’ experience in food service required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Basic knowledge of diet therapy, modified diet and food substitutions, basic math skills.
Ability to work cooperatively with supervisors, co-workers and other health care professionals.
Must be able to read and write English
This position is performed within an environment of minimal exposure to irritating, unpleasant, or hazardous elements or conditions.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit and move through an office environment.
While performing the duties of this job, the employee will be required to work under pressure with multiple interruptions.
Work independently and make independent decisions with established guidelines.
Ability to adhere to strict confidentiality requirements.
Must be able to communicate appropriately with co-works and patients.