Timekeeping System Information Analyst

  • UCLA Health
  • Los Angeles, CA, USA
  • Sep 21, 2022
Full Time Healthcare IT

Job Description

Responsibilities

In this role, you will

  • perform troubleshooting, maintenance, and optimization of existing software applications
  • design, build, test, and support of new applications and modules within the portfolio and/or service line
  • be expected to achieve in-depth knowledge of the software application and operational workflows, as well as understand the policies, procedures and constraints of the clinical or business operation supported by the application
  • work with business owners, vendors, and other ISS team members to evaluate and recommend solutions to complex problems and requests
  • Support HBS Applications as well as others
Qualifications

·        Ability to decide priority of assigned tasks and manage multiple and competing tasks.

·        Ability to remain calm in difficult and stressful situations. Must be able to recognize problems, evaluate, and refer to the appropriate channels for action.

·        Ability to research, organize, analyze, and synthesize data to support effective decision making.

·        Ability to work effectively as a team player and work with people of all backgrounds, at all levels.

·        Bachelor’s Degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.

·        Broad and/or in-depth knowledge of multiple areas of focus in application specialty areas.

·        Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.

·        Demonstrated proficiency with information systems technology, which also includes Microsoft Office Suite, email, intranet, internet, and other systems.

·        Demonstrated proficiency with Oracle / MS SQL database, UNIX Scripting, Crystal Reports, IIS.

·        Demonstrated skill in system workflow and business process flow analysis and design.

·        Demonstrated technical and functional proficiency with HBS Time and Attendance system.

·        Effective leadership skills and strong customer service orientation.

·        Must be detail oriented and have a knack for probing for information, in order to fully understand the underlying needs that influence how a system should be configured/ organized.

·        Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with business owners, team members, and management.

·        Strong written and verbal communications skills, with the ability to convey technical information to all levels of application users in a specific, clear, and concise manner.

 

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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Employment Type

FULL TIME