The Clinical Director provides operational leadership to the day-to-day patient care services of the TH Outpatient Oncology Clinics and Infusion Services at assigned locations to include the Cancer Centers located in Georgetown, Murrells Inlet and Myrtle Beach. The Clinical Director directs, coordinates, and has twenty-four hour accountability for the clinical services within the medical oncology and infusion departments and ensure an excellent patient experience. In addition, the Clinical Director provides daily oversight of the Blood Transfusion Service at WCH. Responsible for the adherence to NCCN Guidelines to ensure the safety and quality of infusion services provided at all locations. The Director is responsible for the evaluation of employee work performance, providing personnel counseling and disciplinary action in cooperation with TH HR department, the Director of Cancer Services and/or the Medical Director of Cancer Services. The Clinical Director communicates and collaborates with other departments for problem identification and resolution. Through the Clinical Director, clinical activities are coordinated with Pharmacy other departments.
The Clinical Director is responsible for the Patient Financial Navigation Program and its assigned Oncology Financial Navigators. The program reviews the patient’s financial status and collaborate with drug manufacturers, third party payers, and hospital financial counselors to reduce the financial burden of patient, and optimize hospital reimbursement and reduce expenses. The Clinical Director must be proficient with insurance requirements, the prior-authorization process and managing the financial aspects of oncology infusion services.
The Clinical Director has oversight responsibility of the clinical trials program. Oversight includes participation in new clinical trials, which may include coordination of clinical trials sponsored by MUSC – Hollings Cancer Center.
The Clinical Director tracks and provides management with key operating, performance, budgetary and forecasting metrics required for monitoring and decision making. Responsible for the ongoing effectiveness of clinical programs and strategies which are implemented with business plans and meet or exceed cost, quality, clinical and utilization standards and performance measures.
The Clinical Director leads workgroups in partnerships with the operational leadership to direct the continuous improvement of all clinical practices, services, and operations by developing systems, processes and methods to evaluate and improve patient care.
The Clinical Director analyzes and evaluates the effectiveness of the clinical operations using new and established clinical practice and service standards and recommends required changes. Implements approved changes.
The Clinical Director provides input into the TH Oncology Service Line Strategic Plan and leads implementation of assigned goals, objectives and initiatives. The Director will maintain, review, and revise clinical policies and procedures for the department and communicate with staff to facilitate compliance with policies and procedures. The Director will develop and maintain a positive rapport with physicians and administrative staff and generally seek to guide services to “best in practice recognition” The Director will provide direct patient care if needed; helps to develop and work within an annual budget and complete other duties as assigned.
The Clinical Director participates in and/or leads the following oncology service line committees:
TH Oncology Leadership Council (monthly), Chair
TH Oncology Nursing Practice Council (monthly), Chair
TH Cancer Committee (quarterly), Member
Experience: A minimum of 5-7 years clinical experience in a hematology/oncology physician practice, oncology infusion services and/or radiation oncology, along with a minimum of 3-5 years of progressive leadership experience required.
Education: BSN, required; MSN, MHA and/or MBA preferred.
Current Oncology Nursing Certification (OCN) through the Oncology Nursing Society (ONS) required
Current and in good standing RN Licensure with South Carolina Board of Nursing.
American Heart Association Healthcare provider course with Basic Life Support (BLS) certification required to be initially completed with the GHS Staff Development Office within 30 calendar days of hire date (exceptions to obtain certification from a provider other than the GHS Staff Development Office are approved by Staff development on a case by case basis). BLS Recertification is required every two years.
Demonstrated effectiveness with strong communication skills including large group presentation required
Demonstrated effectiveness with strong written communication skills including report presentation required
Track record of ability to collect, review/analyze data to assist in PI efforts
Ability to be driven with independent work assignment management and prioritization skills required
Prior experience where strong self motivation, organizational and interpersonal skills were required
Presentation of demonstrated proficiency examples of work with Microsoft Office software products Outlook, Excel, Word and PowerPoint required.
Demonstrates strong physician relation skills
Physical Requirements: Light-Medium Physical Agility Test Rating Required (PAT)
While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear. The employee must exert 15 to 20 pounds of force occasionally (activity or condition exists up to 1/3 of the time), and/or 5 to 10 pounds of force frequently, and/or greater than negligible up to 5 pounds of force constantly to move objects.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job and will be measured by Physical Agility Test.