Patient Care Specialist-Venice Family Clinic, South Bay

  • UCLA Health
  • Los Angeles, CA, USA
  • Jun 23, 2022
Full Time Counseling

Job Description


Venice Family Clinic is a community health center whose mission is “To provide quality primary health care to people in need.” Venice Family Clinic cares for over 27,000 low-income patients in over 120,000 visits annually who might otherwise go without critically needed health care services. Venice Family Clinic has fourteen locations with over 420 staff, 1,300 volunteers, and a budget of $70 million. We provide high quality, comprehensive primary and specialty health care, dental, mental health, substance use treatment and child development services to underserved individuals and families on the Westside of Los Angeles.

In this role, you will coordinate the delivery of health care services to patients in a primary health care clinic.  You will provide administrative support to medical providers and medical staff, discharge patients after medical visits, arrange for follow-up appointments, and process referrals for Medi-Cal, Medicare, Managed Care and County.  You will request authorizations using the Web Portal and E-consult and perform data collection and extensive patient tracking and follow-up care. 


  • Skill at coordinating the delivery of health care services to patients in a primary health care setting - Required.
  • Strong interpersonal skills to work effectively with people of diverse cultural, educational, economical, and social backgrounds. - Required.
  • Strong written and verbal communication skills in both English and Spanish - Required.
  • Ability to schedule patient appointment using computerized scheduling system - Will Train.
  • Ability to discharge patients using NextGen Electronic Health Record system and follow up as necessary - Required.
  • Ability to triage medical problems - Required.
  • General knowledge of health education, public health, and medical terminology - Preferred.
  • Working knowledge of medical/social service agencies in the West Los Angeles area - Preferred.
  • Ability to work evenings as needed - Required.
  • Ability to train volunteers - Required.
  • Valid California driver’s license and proof of auto insurance - Required.

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


Employment Type (feed only)