will be a full time 100% career position in the Department of
Neurosurgery. The Administrative Assistant will act in a
diversified position within the Department of Neurosurgery in the David Geffen
School of Medicine. You will act as a central key administrative
assistant who will rotate and fulfill administrative duties and/or front desk duties,
dependent on the needs and requirements of the department. Duties are
anticipated to change on a daily basis contingent on which Neurosurgeons office
is in the highest need of assistance. You will work in both a clinic, as
a front desk position, and as an assistant in an administrative setting.
You will provide coordination of care, continuity, follow-up, and support for
the patients and their families.
include but are not limited to: answering, triaging and responding to patient
phone calls, scheduling clinic appointments, pre and post scrubbing of clinic
appointments, assisting patients with scheduling diagnostic tests, preparing
charts and documents for clinic visits, enter referrals and orders, coordinate scheduling and management of patient surgeries and all follow-up care, assisting
with obtaining insurance pre-certifications and referral authorizations,
referral work queues, process requests for medical records, process medication
refill requests, organize and maintain a computer calendar system, and assist
with processing disability and return-to-work forms and various letters at
patient and provider’s request. Other projects and administrative tasks will be
assigned on an as needed basis.
High degree of adaptability
Comfortable with changing work flows
Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload
Demonstrated basic knowledge of physician office policies and procedures
Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing and administrative personnel
Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community
Current knowledge of neurosurgical diagnosis, treatments, and terminology
Verbal and composition skills to convey detailed medical information
Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows.
Knowledge of University forms and procedures
Ability to triage incoming calls with efficiency
Must have the flexibility to be able to handle variable Neurosurgeons calendars
Knowledge of University’s Electronic Medical Record System preferred
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.