Job Description
Hospital for Special Surgery, #1 in Orthopedics for the last 12 years, is currently looking for an experienced and energetic Full-Time Medical Secretary for two of our physician offices. Dr. Michael Ast is an orthopedic surgeon focusing on outpatient joint replacement surgery including primary, complex, and revision total joint replacement.
In this role, you will provide support for the medical office operations. This includes, but is not limited to, answering phones, scheduling patient appointments; obtaining authorizations/pre-certifications for treatments and diagnostic procedures, patient check-in/out, including copay collection, scanning documents into the EMR, and any additional tasks as assigned.
Competencies/skills:
- Knowledge of healthcare and health insurance
- Familiarity with medical terminology and general office protocol
- Ability to follow through with tasks to completion
- Strong organizational and problem-solving skills
- Ability to multitask in a fast-paced environment
- Ability to effectively and accurately follow directions or instructions
- Ability to work collaboratively as part of a team; offers to help coworkers when needed
- Superior written and oral communication skills
- Exceptional customer service skills
- Detail-oriented
- Ability to escalate issues appropriately
- Consistently displays a positive attitude towards one’s work and work environment
- Strong computer skills required, familiarity with EPIC EMR preferred, not required
- The ability to type 45-60 words per minute and exceptional organizational strengths is required.
- Must be proficient in Microsoft Word, Excel, and PowerPoint.
To qualify you must have a High School Diploma or equivalent (associate's Degree preferred) and at least two years of related MD office/healthcare experience.
This position is located in Paramus, NJ
