Patient Service Representative (PSR) - Surgery

  • MaineHealth
  • Belfast, ME 04915, USA
  • May 14, 2022
Administration/Operations

Job Description

Summary

For a limited time MaineHealth is offering a $2000 sign on bonus for
Patient Service Representatives (PSRs):

  • Eligible candidates are hired (offer accepted) into a Full or Part time PSR position. Bonus amount prorated for Part time hires, per diem hires are ineligible.
  • Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.

If you got into healthcare to make a meaningful difference in people's lives, MaineHealth should be where you call home.  We are hiring immediately for a full-time (36 hours per week) Patient Service Representative, where you’ll find more than just a job – you’ll make a meaningful difference.

Why join us? 
We can offer you an unmatched opportunity for career goals without compromising your quality of life.  We are proud to offer all the great benefits you’d expect from a healthcare leader.

  • Education, training opportunities and resources that support professional growth
  • Growth opportunities (typical career progression from this role would be moving to a Medical Assistant or Office Manager).

Your role:  
The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

    1. Education: High school diploma or general education degree (GED) preferred.
    2. License/Certifications: N/A
    3. Experience: Six months to one-year medical office related experience and/or training preferred.
    4. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations.
    5. Ability to add and subtract two-digit numbers.  Ability to perform operations using units of American money and weight measurements, volume and distance.
    6. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.