Responsible for review of discharged patients’ records for incomplete or missing items, identifying the responsible practitioner for each of these items and linking the deficiencies to the appropriate physician for completion.
Essential Functions and Job Duties
Rounding of paper charts from various areas and clinics throughout the hospital.
Scanning and indexing of the paper documents within the Hyland system.
Works the analysis queues in EPIC verifying deficiencies and the completion of the chart in a timely manner post discharge.
Works the result error queue, deficiency verification queue, doned deficiency queue and the declined queue in EPIC.
Provides “on-call” coverage for weekends and after hours for ROI and Nuance transcription
Assists in updating policies and procedures related to scanning and indexing.
Responsible for destruction of paper records in accordance to timeframe set by the facility.
Routes scanned documents to physician office’s as necessary.
Assists coding staff with faxing of orders for correction or medical necessity.
Maintains patient confidentiality to include patients that are also employees and/or business associates.
Perform other job-related duties as required.
Education and/or Other Requirements
High school diploma or equivalent.
Two (2) years’ experience in an acute hospital medical records department preferred.
Associate degree in Health Information Management or Office Technology preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience in Microsoft Office products, including Outlook, Word, and Excel.
Knowledgeable of privacy laws for the State of Illinois, HIPPA, and Medical Staff bylaws.
Able to work unsupervised most of the time, and be self-motivated.
Work with physicians and co-workers in a positive, courteous manner.
Attention to detail is required.
Good writing, telephone, and manual dexterity skills.
General Skill Requirements
In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.
Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
Judgment – displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
Problem solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
Quality – Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
Concentration – Maintains attention to detail over extended period of time; continually aware of variations in changing situations.
Supervision – ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.
Employment Type (feed only)