This position is responsible for performing daily patient service functions to support the clinical team in the delivery of patient care.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: Graduate of an accredited vocational program, community college or university in the field of health sciences. Program curriculum must include patient facing experience.
License/Certifications: Current BLS required or must be obtained within 3 months from start of employment.
Ability to excel in a team-based care environment.
Working knowledge of continuous process improvement.
Knowledge of medical terminology and medical office procedures.
Excellent communication and interpersonal skills necessary for interacting with patients, physicians, supervisors and other staff.
Ability to organize and accomplish multiple tasks and to have the flexibility to meet changing demands on a daily basis.
Ability to project a pleasant and professional image even under stressful situations
Analytical ability required to gather and interpret information necessary to resolve problems.
Ability to demonstrate compassion and caring in dealing with others
Proficient computer skills
Ability to maintain confidentiality.
Committed to being the trusted source for quality care – and careers.
At MaineHealth, exceptional people using the latest in advanced innovations help ensure that our northern New England communities are the healthiest they can be. From a full array of telehealth programs to the most sophisticated electronic medical records system, our clinical technology is second to none. But it’s our people who bring these medical advancements to life as they change the lives of the people in the communities we’re proud to serve.
As a non-profit family of high-quality healthcare providers, we’re working together to create strong, vibrant and healthy partnerships. We are an integrated healthcare delivery system made up of the state’s only academic medical center (and largest hospital), a large bio-medical research center, community hospitals, home care agencies, physician practices, an outpatient lab, and diagnostic and surgery centers. In addition to our clinical opportunities, MaineHealth also offers a variety of fulfilling careers in finance, human resources, information services, marketing, support services, and more!
The MaineHealth family of hospitals and healthcare organizations offers outstanding opportunities to work and live in one of the most spectacular areas of our nation. Our ongoing growth and focus on compassionate care mean a choice of challenging and rewarding career opportunities throughout our system – from mid-sized cities and small towns in the mountains to beautiful coastal communities.
The MaineHealth integrated health system includes: