TMPN - Outpatient Scheduler - FT

  • Torrance Memorial Medical Center
  • Torrance, CA, USA
  • Jan 10, 2022
Administration/Operations

Job Description

The Outpatient Scheduler is responsible for scheduling appointments, answering heavy phones and greeting patients. Experience/Education Requirements: High School Diploma/GED or Higher Education Position Responsibilities: Schedules appointments for physician visits, diagnostic tests and answers scheduling inquiries for new and existing patients Maintains accurate physician and technician schedules Confirms patient appointments for the next day Notifies patients and reschedules appointments as needed Provides patients with any necessary instructions / directions Verifies insurance eligibility and obtains authorization  as needed Assists the front desk as needed Answers phones and routes calls to appropriate departments/personnel Takes messages accurately and documents in computer system Overhead page physician and staff as needed. Position Requirements: Experience working in a medical office as a Front Desk Receptionist or Scheduling Role. EHR (Electronic Health Record) software experience required. Prior Cerner experience preferred. Knowledge of use of office equipment (fax/copier/scanner) Strong understanding of HIPAA and patient confidentiality. Strong interpersonal and communication skills.