Patient Registration Clerk - Emergency Department

  • MaineHealth
  • Rockport, ME, USA
  • Sep 11, 2021
Administration/Operations Assistant/Support

Job Description


This is a per diem – as needed position.

Job Summary

An Emergency Room Clerk is a part of a dynamic emergency department team where you will work directly with clinicians and patients to aid in their stay. It is a fast paced and busy environment where you will greet, admit, and visit patients in their rooms as appropriate to complete the below tasks.

Job Responsibilities:

·         Obtains signatures, verifies identification and insurance eligibility, obtains copies of insurance cards and completes forms as required by state and federal regulations.

·         Admits patients and transfers appropriate paperwork.

·         Involves interactions with doctors, nurses and other hospital personnel that requires strict patient confidentiality.

·         Assists patients with handling clerical problems and resolving any issues such as adding new insurance information.

·         Hospital will provide extensive on-the-job training regarding our policies and procedures and knowledge of basic medical terminology will be trained. 

·         Good interpersonal skills are essential, as well as empathy for people in crisis.

·         This person should be able to handle multiple tasks at once, prioritize work and manage interruptions easily.

·         SCHEDULE: 4am-4pm or 4pm-4am on an “as needed” or on-call basis (DIFFERENTIALS INCLUDED)

Required Minimum Knowledge, Skills, and Abilities (KSAs)

  1. Education: High school graduate or equivalent preferred.
  2. License/Certifications: N/A
  3. Experience: Relevant experience required.