Patient Account Representative

  • Lake Charles Memorial Hospital
  • Lake Charles, LA 70601
  • Sep 03, 2021

Job Description

The Collector position for the Patient Accounts Team is responsible for communication with patients with outstanding balances. This position is in a Call Center setting where outgoing and incoming calls are handled in order to perform collection efforts and work with patients to answer any questions they have regarding their bill. This position is responsible for evaluation of a patients account and providing accurate responses to the patients questions.


High school graduate or GED Two years experience working in healthcare finance preferred. Adequate keyboard skills (40 words per minute typing rate) Basic computer skills Ability to read, write and speak intelligible English Ability to communicate with patient, family, peers and medical personnel Strong organizational and communication skills, including ability to discuss medical issues Negotiation skills including assertiveness and being proactive

Employment Type (feed only)