The Director reports to the Senior Director of Operations for Surgical, Medical Specialty, Cardiovascular or Primary Care and is responsible for managing all operational aspects of the practice sites to ensure quality patient care. Responsible and accountable for practice culture and engagement, management and staff development, recruiting and retention of management, staff and physicians, and financial performance. Collaborates with peers and also with a multidisciplinary team (Information Services, Human Resources, Central billing office, credentialing, legal, finance and others) to ensure practices are functioning optimally and are in compliance with all regulatory bodies. Partners with Medical and Administrative leadership with strategic planning and business development for practice area.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: Bachelor's degree in Business Administration, Hospital Administration, or related field; Graduate Degree preferred.
Experience: Work requires at least 5 years of progressively advanced financial and administrative management in a hospital outpatient practice environment.
Maintain up to date knowledge of industry best practices.
Demonstrated ability to proactively develop and implement new programs or services.
Must be an effective leader, team builder, mentor and coach.
Excellent written and oral communication skills. Strong interpersonal skills and ability to interact with all levels.
Demonstrated ability to engage staff and lead through change.
Proven ability to establish practice work plans, goals and manage to those objectives.
Displays initiative, effort & commitment in carrying out the mission, vision and values.
Demonstrates broad understanding of financial aspects of practice management.
Analytic thinking ability to access, analyze, and meaningfully utilize available information. Proficient computer skills.
Committed to being the trusted source for quality care – and careers.
At MaineHealth, exceptional people using the latest in advanced innovations help ensure that our northern New England communities are the healthiest they can be. From a full array of telehealth programs to the most sophisticated electronic medical records system, our clinical technology is second to none. But it’s our people who bring these medical advancements to life as they change the lives of the people in the communities we’re proud to serve.
As a non-profit family of high-quality healthcare providers, we’re working together to create strong, vibrant and healthy partnerships. We are an integrated healthcare delivery system made up of the state’s only academic medical center (and largest hospital), a large bio-medical research center, community hospitals, home care agencies, physician practices, an outpatient lab, and diagnostic and surgery centers. In addition to our clinical opportunities, MaineHealth also offers a variety of fulfilling careers in finance, human resources, information services, marketing, support services, and more!
The MaineHealth family of hospitals and healthcare organizations offers outstanding opportunities to work and live in one of the most spectacular areas of our nation. Our ongoing growth and focus on compassionate care mean a choice of challenging and rewarding career opportunities throughout our system – from mid-sized cities and small towns in the mountains to beautiful coastal communities.
The MaineHealth integrated health system includes: