Emergency Patient Representative

  • MaineHealth
  • Portland, ME, USA
  • Aug 14, 2021

Job Description


Maine Medical Center has an opportunity to join our Emergency Department team as a Patient Representative in Portland. This is a great role for those with a customer service background, who enjoy multitasking and working in a fast-paced office environment. Part-time with great benefits including paid time off, insurance and much more.   Position Summary   This position provides the support necessary to all members of the Emergency Department Team to ensure that the patient receives timely care experience.   Required Minimum Knowledge, Skills, and Abilities (KSAs)
  • Education: High school education preferred.
  • License/Certifications: N/A
  • Experience: N/A
  • Basic knowledge of medical terminology.
  • Interpersonal skills to deal effectively and compassionately with all types of patients and their families and a diverse group of physicians and other staff personnel as well as outside agencies and the general public.
  • Analytical abilities sufficient to identify problems, set priorities, make decisions and use sound judgement.
  • Ability to function efficiently and accurately and maintain a compassionate attitude in a highly stressful environment.
  • Computer skills.

Additional Information

Maine Medical Center is a Magnet designated 606-bed tertiary care and teaching institution. MMC is Maine's largest hospital and a state-wide health care resource. MMC offers outstanding career opportunities and quality of life in Portland.