Patient Registration Clerk - St. Andrews Campus

  • MaineHealth
  • Boothbay Harbor, ME 04538, USA
  • Jul 15, 2021

Job Description


This is a per-diem, as needed position.


Job Summary

The Patient Registration Clerk is the first person the patient has contact with.  They review the patient’s demographics, which includes their insurance information, patient privacy rights and consents.  The Patient Registration Clerk is responsible entering patient information accurately for admission, outpatient, and emergency services.    If you want to be part of a dynamic team that services the community, please apply online. 


Job Responsibilities:

·         Obtains signatures, verifies identification and insurance eligibility, obtains copies of insurance cards and completes forms as required by state and federal regulations.

·         Admits patients and transfers appropriate paperwork.

·         Involves interactions with doctors, nurses and other hospital personnel that requires strict patient confidentiality.

·         Extensive on-the-job training will be provided regarding policies and procedures and knowledge of basic medical terminology. 

·         Good interpersonal skills are essential, as well as empathy for people in crisis.

·         This person should be able to handle multiple tasks at once, prioritize work and manage interruptions easily.


Required Minimum Knowledge, Skills, and Abilities (KSAs):

    1. Education: High school diploma or general education degree (GED) preferred. 
    2. License/Certifications: N/A
    3. Experience: One year's experience in Patient Registration or equivalent prior healthcare/office experience.
    4. Medical Terminology helpful. Keyboarding skills are required.
    5. Ability to read, analyze, and interpret the most complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to effectively present information to management, public groups, employees, customers and/or boards of directors.
    6. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.
    7. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.