Under the direct supervision of the Retail Manager and/or the Operations Manager, the Food Service Worker II performs the function of serving a variety of food items to employees and guests and other related duties. Performs Food Service Worker I duties when needed.
Performs more complex and skilled tasks such as, but not limited to the following duties: cashiering, cooking made to order grill items, working with equipment that requires special skills and training.
Assists Manager in the daily tasks of running the patient food operations. Assists with the training and development of all Patient Food Service Workers I and II and the on-going assessment of competencies.
Provides support, guidance, leadership and mentoring for Food Service I staff.
Exhibits and demonstrates a high level of performance in the area of Customer Service and Patient Satisfaction.
Follows proper receiving of food and supplies procedures. Ensure receiving logs are filled at least once monthly doing the following checks; visual check of products: packaging intact and not damaged, random temperature checks of potentially hazardous foods, delivery vehicle is clean sanitary and cabin holding proper temperature.
Takes corrective action as needed.
Answers phones, questions, or concerns that employees may have when a supervisor is not present.
Reports, acts upon, and/ or makes suggestions for dealing with any unsafe practices, emergency situations, or performance issues of Food Service Worker I staff.
Assists the Manager/Supervisor with opening and closing procedures in the cafeteria.
Monitors and communicates any food, equipment, supply needs or maintenance problems to Manager or Supervisor
Trains and educates staff on safe operation and maintenance of all equipment
Assists Manager with system, procedure and task analysis planning and changes to improve cafeteria service to our customers.
Department Specific Competencies
High School Diploma, GED or Higher Education OR 6 months work experience
Number of Years Experience Type of Experience
License / Certification Requirements
ANSI accredited Food Handler Certificate or Food Protection Mngr Cert.within 1-year of hire