MaineHealth/Maine Behavioral Healthcare is seeking a Patient Safety Specialist II located in South Portland.
We are seeking patient safety professionals with experience working with behavioral health populations and completing safety event investigations. Ideal candidate would have attention to detail, knowledge in RCA methodology, intensive case analysis, risk management, FMEAs, legal statutes applicable to individuals receiving behavioral health services.. The Patient Safety Specialist II will monitor and respond to patient safety events and risk management concerns, submit reports to regulatory agencies, debrief and support team members after safety events, analyze relevant data to identify gaps to reduce the likelihood of errors.
The Patient Safety Specialist II will monitor and respond to patient safety events and risk management concerns, submit reports to regulatory agencies as required, debrief and support team members after safety events, analyze relevant data to identify gaps and reduce the likelihood of errors, help managers conduct risk assessments, review and help update relevant organizational policies, educate care team members about patient safety and risk management, and promote a culture of safety across the organization. The Patient Safety Specialist II will work with organizational leadership to assess and improve systems of care delivery, track patient safety indicators reported to CMS and develop plans to address gaps in performance, and represent the organization in state and regional initiatives for improving patient safety.
Some Essential Functions include:
- Ability to prioritize and evaluate safety events and near misses, conduct root cause analysis (RCA) or failure modes and effects analysis (FMEA) as needed, and ensure that actions items from RCAs and FMEAS are completed on time
- Review data from patient safety culture surveys and help leaders and managers understand and address opportunities for improvement
- Summarize risk management data for appropriate evaluation and risk trend analysis
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: Associate’s degree or equivalent training.
- License/Certifications: N/A
- Experience: At least five years of relevant healthcare experience required.
- Familiarity with safety event reporting, safety investigations, claims management, and reporting to regulatory agencies required
- Familiarity with clinical quality measurement, national patient safety goals, and performance improvement tools and concepts, e.g., plan-do-study-act, required
- Proficiency in Microsoft Office suite or equivalent preferred
- Familiarity with electronic health records preferred
- Effective verbal and written communication skills
- Strong critical thinking skills and attention to detail
- Collaborative and team oriented
MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.org