Manager (RN) - Diabetes Education - Endocrinology & Diabetes

  • MaineHealth
  • Scarborough, ME, USA
  • Jun 12, 2021

Job Description


  • Position Summary
    • In addition to direct patient care the Diabetes Education Program Manager functions in a leadership role, coordinating Diabetes Educator scheduling and staffing at the primary clinic site as well as outreach clinics, and acts as a content expert resource. The Diabetes Education Program Manager insures the education program is in compliance with National Standards for Diabetes Self-Management Education, including insurance carrier programs guidelines and requirements pertaining to reimbursement. The Diabetes Education Program Manager serves as a liaison with the inpatient team collaborating on patient care improvement projects, and facilitates continuity and consistency of care.
  • Required Minimum Knowledge, Skills, and Abilities (KSAs)
    • Education: BSN preferred
    • License/Certifications: Active, unencumbered, State of Maine Nursing License. Certified Diabetes Educator certification or expectation to sit for exam within 6 months. Current insulin pump certifications
    • Experience: Five years of experience in the clinical setting, and is familiar with the lifelong process of managing a chronic disease. Knowledge of Risk Management preferred
    • Excellent communication, interpersonal and judgment skills.
    • Ability to interpret the medical record and interpret quality and incident data
    • Ability to rapidly triage patient needs, prioritize and delegate work in a rapidly changing environment
    • Interpersonal and communication skills necessary to interact effectively with patients, families, and other health care providers.
    • Analytical ability sufficient to identify patients at risk and initiate appropriate action.
    • Ability to identify potential crisis situations involving patients and/or families, and to plan strategies for managing these situations when they arise.
    • Analytical ability required gathering and interpreting information necessary to resolve problems in an accurate and timely manner. Ability to concentrate and pay close attention to detail.
    • Ability to maintain confidentiality