In addition to direct patient care the Diabetes Education Program Manager functions in a leadership role, coordinating Diabetes Educator scheduling and staffing at the primary clinic site as well as outreach clinics, and acts as a content expert resource. The Diabetes Education Program Manager insures the education program is in compliance with National Standards for Diabetes Self-Management Education, including insurance carrier programs guidelines and requirements pertaining to reimbursement. The Diabetes Education Program Manager serves as a liaison with the inpatient team collaborating on patient care improvement projects, and facilitates continuity and consistency of care.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: BSN preferred
License/Certifications: Active, unencumbered, State of Maine Nursing License. Certified Diabetes Educator certification or expectation to sit for exam within 6 months. Current insulin pump certifications
Experience: Five years of experience in the clinical setting, and is familiar with the lifelong process of managing a chronic disease. Knowledge of Risk Management preferred
Excellent communication, interpersonal and judgment skills.
Ability to interpret the medical record and interpret quality and incident data
Ability to rapidly triage patient needs, prioritize and delegate work in a rapidly changing environment
Interpersonal and communication skills necessary to interact effectively with patients, families, and other health care providers.
Analytical ability sufficient to identify patients at risk and initiate appropriate action.
Ability to identify potential crisis situations involving patients and/or families, and to plan strategies for managing these situations when they arise.
Analytical ability required gathering and interpreting information necessary to resolve problems in an accurate and timely manner. Ability to concentrate and pay close attention to detail.
Ability to maintain confidentiality
Committed to being the trusted source for quality care – and careers.
At MaineHealth, exceptional people using the latest in advanced innovations help ensure that our northern New England communities are the healthiest they can be. From a full array of telehealth programs to the most sophisticated electronic medical records system, our clinical technology is second to none. But it’s our people who bring these medical advancements to life as they change the lives of the people in the communities we’re proud to serve.
As a non-profit family of high-quality healthcare providers, we’re working together to create strong, vibrant and healthy partnerships. We are an integrated healthcare delivery system made up of the state’s only academic medical center (and largest hospital), a large bio-medical research center, community hospitals, home care agencies, physician practices, an outpatient lab, and diagnostic and surgery centers. In addition to our clinical opportunities, MaineHealth also offers a variety of fulfilling careers in finance, human resources, information services, marketing, support services, and more!
The MaineHealth family of hospitals and healthcare organizations offers outstanding opportunities to work and live in one of the most spectacular areas of our nation. Our ongoing growth and focus on compassionate care mean a choice of challenging and rewarding career opportunities throughout our system – from mid-sized cities and small towns in the mountains to beautiful coastal communities.
The MaineHealth integrated health system includes: