Patient Access Associate - Revenue Cycle

  • MaineHealth
  • Westbrook, ME 04092, USA
  • Apr 17, 2021

Job Description


**Per Diem Schedule/Create your own work week**
  • Position Summary
    • The second level of a three level career path. Schedules, Pre-Registers, Registers and admits patients to the hospital. Schedules, Pre-Registers, Registers and admits patients to the hospital. Serves as the first contact for many patients. Must convey a caring and professional attitude for all patients and visitors. Determines insurance coverage, eligibility and performs required pre-authorization procedures. Maintains patient care unit control for all bedded units. Provides comprehensive financial counseling and assistance. Establishes and monitors each patient's account prior to their visit, during inpatient stays, and up to 5 days post discharge. Ensures the accuracy of the patient's unique identification number and the demographic and financial information use to create an electronic bill. 
  • Required Minimum Knowledge, Skills, and Abilities (KSAs)
    • Education: High school graduate or GED preferred.
    • License/Certifications: Completed Customer Service Courses to receive Customer Service Certification or documented strong customer service skills. Completed MH Integrated Access Level II Certification or documented strong knowledge of Patient Access and Policies and Procedures.
    • Experience: Employee must have at least one related year of experience within MMC to obtain this position.
    • Completed job requirements for Patient Access Apprentice (Level I).
    • Consistently meets department standards of quality and productivity/quantity.
    • Knowledge and ability to perform department's core functions while consistently modeling high standards of practice, accountability and professional attitude.

Additional Information

MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at