The PBX Operator is responsible for processing incoming telephone calls to the PCH switchboard originating from staff, physicians, patients, and the public. Processes two-way radio communications and pager communications, and monitors and processes alarms.
Works with all members of the Communications Department team. Communicates with all departments of the hospital, the physicians, the patients, and the general public. The position contacts external vendors for systems support.. Maintains logs of various switchboard activities.
Formal Education and Certifications
High school diploma or the equivalent
Knowledge and Experience
Verbal communication skills