and completes discharge of patient from exam room. This may include scheduling a follow-up appointment, providing referral information or scheduling patients for testing procedures and providing instructions.
Manages phone calls to patients regarding test/lab results and provides appropriate instruction for treatment, as directed by the provider.
Processes medication requests/changes/refills per established written protocols. This includes having knowledge of medications, including basic dosages, side effects and interactions.
Provides assistance with diagnostic procedures (ex. EKGs) and treatments (ex. Nebulizer treatments) as directed by the provider. This includes obtaining specimens, labeling and disposition to the laboratory and explaining diagnostic procedures to patient as needed.
Manages sample medication according to organizational policy and procedure.
Orders and maintains adequate but not excessive medical supply inventory.
Collects and documents urine drug screens in compliance with regulations.
Prepares the progress note for the patient visit by manually bringing in provider-built EPIC documentation tools for the following sections: history of present illness, review of system, physical exam, assessment and plan. Ensures health maintenance section (including quality reporting measures) and immunizations are up to date.
Populates patient-reported information into provider-built EPIC documentation tools for the specific disease states and preventative visits.
Communicates a summary of the patient-reported information to the provider prior to entry of the room or within the room with the patient present.
Accurately and thoroughly documents the encounter with the patient as it is being performed by the provider, which may include documentation in the following sections: problem list, history of present illness, review of systems, physical exam, assessment and plan, procedures and treatments performed by the team, patient education, orders, medications, referrals, explanations of the risks and benefits, and instructions for self-care and follow-up. Identify the portions of the encounter that were scribed on behalf of the provider using the scribe signature per policy.
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
Knowledge, Skills and Abilities
General knowledge and understanding of anatomy, the diagnosis process, pharmacology (drug classifications, side effects, interactions) physiology, lab values, sterilization techniques and safe administration of medications.
Operational knowledge of nebulizers, spirometers, EKG machines and other medical equipment.
Ability to successfully perform venipuncture, EKGs, spriometry and other procedures as required.
Basic computer knowledge and navigation of an E.H.R.
Required: Successfully completed clinic transformation with assigned provider to include scribe training or go-live support; or hired directly into a provider area that has already implemented clinic transformation. The CMA will be trained as a Clinical Scribe immediately upon hire.
Preferred: One year experience in a medical office.
Education sufficient to obtain required licensure.
Licensure, Certification, Registration
Medical Assistant Certification required.
Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.
Iowa Dependent Adult Abuse & Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.