MEDICAL ASSISTANT/MEDICAL HOME COORDINATOR: This position is responsible for providing direct patient care in a primary care office. This position will maximize synergy between care delivery providers to identify gaps in care, contact patients to schedule required care, and provide referral follow up. The successful Medical Home Medical Assistant will provide pre-visit planning for the practice's patient panel, coordinate messages through electronic portals, and assist in managing care transitions into and our of the office. The Medical Home Medical Assistant will act as a clinical liaison to the physician care plan and will actively communicate with patients. The Medical Assistant will suggest process improvements, understand clinical goals (including TPEC Q1), and shall work to manage patient satisfaction and engagement. Must have competency in clinical care, customer service communication, and team work. Must be certified or register medical assistant. must maintain certified or registered status.
MINIMUM REQUIREMENTS: EDUCATION: Graduate of an approved technical, professional, or vocational program Healthcare Healthcare clinical experience preferred physician practice or related fieldOther Must be certified or registered medical assistant. Must maintain this certification and registration status. Registered Medical Assistant (RMA) through AMT, NCCT, or NHA, or certified Medical Assistant (CAN) by AAMA, and Cardiopulmonary Resuscitation (CPR)
EXPERIENCE: 3-4 years Clinical Healthcare
SPECIALIZED KNOWLEDGE: Medical office flow, especially the clerical/front office tasks. Ability to make quick decisions based on well thought out consequences/results. Knowledge of EMR, practice management software and medical coding/billing strongly encouraged.