Req # 5031
30.5hrs/wk (e/o Sun 7a-3p; e/o Sat 7a-1p and e/o Fri 7a-3p; 7a-5:30p; M/T 7a-5:30p)
The Registration Representative is responsible for assisting patients during the registration process, to include obtaining and verifying accurate demographic, patient identification, and insurance information from patients entering through all registration/admission points, including the Emergency Room.
Must possess verbal and written skills to communicate effectively and courteously with a diverse group of professional and non-professional members of the health care team, patients and family/significant others. Maintain familiarity with and carry out varied departmental functions. Ability to multitask in a busy environment.
Position may require weekend and/or evening night coverage as well as holidays. Department works on a rotating holiday schedule. Minimum of 2 years’ customer service experience and High School diploma or equivalent required; experience in a healthcare/hospital environment preferred.
Anna Jaques Hospital, part of Beth Israel Lahey Health, is a thriving 123-bed community hospital serving 17 cities and towns in the Merrimack Valley in the beautiful seacoast of Massachusetts. AJH has been named one of the “Best Places to Work” by the Boston Business Journal (BBJ) three times, and has most recently been named one of Becker’s 150 Top Places to Work in Healthcare. Here, you’ll enjoy a collegial and supportive environment and a fast, but manageable pace. We offer an excellent benefits package including a generous time-off program, free parking, and tuition reimbursement. To learn more about our job opportunities, please visit our website at www.ajh.org/careers, or contact our Human Resources Department at 978 463-1035.