After the emergency room, but before hospital admission or discharge home, sometimes patients visit the Medical Observation Unit at Mercy Cedar Rapids. While doctors decide the next step in a patient’s treatment post-emergency visit, the Medical Observation team provides comprehensive care to help that person be as comfortable as possible in a quiet space away from the high-traffic emergency department. If you like caring for a wide variety of diagnoses and a patient population that changes every day, you’ll love being part of this fast-paced care team. Though each day is different on the Medical Observation Unit, one thing stays the same—the compassionate care of The Mercy Touch is always delivered.
Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
Demonstrate effective and age appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
Maintains accurate and real time documentation of patient care provided
Assures patient privacy by knocking on doors, closing curtains and protecting patient information
Responds within scope of practice to emergencies and life threatening conditions
Demonstrates support for changes in practice designed to improve performance.
Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
Maintain cleanliness and organization of patient rooms and department work areas
Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.
High School diploma or equivalent preferred
In addition, must have ONE of the following:
completion of a Certified Nurse Assistant (CNA) or Health Support Professional program
a minimum of 2 years in a Bachelors in Nursing Degree program
one year in an ADN program
comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program
Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.
Iowa Dependent Adult Abuse/Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.