Patient Services Associate (PSA) | 30 hours per week | Emergency Department

  • Great River Health
  • West Burlington, IA, USA
  • Mar 10, 2021
Assistant/Support Education

Job Description

Provides basic patient care under the direction of a licensed nurse.  Serves as the patient’s ‘Personal Care Champion’ by assisting them with activities of daily living.  Greets patients at night, assists with patient placement, and assists with patient flow initiatives and room turnover. Perform clerical and reception duties utilizing knowledge of medical terminology. Duties include answering telephones, reviewing physician order and various health care documents, completing order entry. Conduct patient interviews to verify demographic and insurance information necessary for the patient and third party payers, assures compliance with all state and federal rules/regulations pertaining to insurance carrier, and gathers signatures for required forms. Other duties as assigned to ensure patient access management and to maximize the revenue cycle. Provides clerical support to internal and external departmental customers and assists the RN as directed with high quality care to the following patient populations: Neonate, Pediatric, Adolescent , Adult, Geriatric Job Details: Iowa Certified Nurse’s Aide Prefer computer classes/experience Additional Job Details: Summary hours: 7:00pm-7:30am

Employment Type

Part time