Patient Registration Clerk - Emergency Department

  • MaineHealth
  • Rockport, ME, USA
  • Feb 23, 2021

Job Description


Job Summary

An Emergency Room Clerk is a part of a dynamic emergency department team where you will work directly with clinicians and patients to aid in their stay. It is a fast paced and busy environment where you will greet, admit and visit patients in their rooms as appropriate to complete the below tasks.

Job Responsibilities:

·         Obtains signatures, verifies identification and insurance eligibility, obtains copies of insurance cards and completes forms as required by state and federal regulations.

·         Admits patients and transfers appropriate paperwork.

·         Involves interactions with doctors, nurses and other hospital personnel that requires strict patient confidentiality.

·         Assists patients with handling clerical problems and resolving any issues such as adding new insurance information.

·         Hospital will provide extensive on-the-job training regarding our policies and procedures and knowledge of basic medical terminology will be trained. 

·         Good interpersonal skills are essential, as well as empathy for people in crisis.

·         This person should be able to handle multiple tasks at once, prioritize work and manage interruptions easily.

·         SCHEDULE: 3am-3pm or 3pm-3am on an “as needed” or on-call basis (DIFFERENTIALS INCLUDED)

Required Minimum Knowledge, Skills, and Abilities (KSAs)

  • High school graduate or equivalent preferred.
  • Relevant experience required.

Additional Information

MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at