Job Description
Summary
Job Summary
An Emergency Room Clerk is a part of a dynamic emergency department team where you will work directly with clinicians and patients to aid in their stay. It is a fast paced and busy environment where you will greet, admit and visit patients in their rooms as appropriate to complete the below tasks.
Job Responsibilities:
· Obtains signatures, verifies identification and insurance eligibility, obtains copies of insurance cards and completes forms as required by state and federal regulations.
· Admits patients and transfers appropriate paperwork.
· Involves interactions with doctors, nurses and other hospital personnel that requires strict patient confidentiality.
· Assists patients with handling clerical problems and resolving any issues such as adding new insurance information.
· Hospital will provide extensive on-the-job training regarding our policies and procedures and knowledge of basic medical terminology will be trained.
· Good interpersonal skills are essential, as well as empathy for people in crisis.
· This person should be able to handle multiple tasks at once, prioritize work and manage interruptions easily.
· SCHEDULE: 3am-3pm or 3pm-3am on an “as needed” or on-call basis (DIFFERENTIALS INCLUDED)
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- High school graduate or equivalent preferred.
- Relevant experience required.
Additional Information
MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.org
Committed to being the trusted source for quality care – and careers.
At MaineHealth, exceptional people using the latest in advanced innovations help ensure that our northern New England communities are the healthiest they can be. From a full array of telehealth programs to the most sophisticated electronic medical records system, our clinical technology is second to none. But it’s our people who bring these medical advancements to life as they change the lives of the people in the communities we’re proud to serve.
As a non-profit family of high-quality healthcare providers, we’re working together to create strong, vibrant and healthy partnerships. We are an integrated healthcare delivery system made up of the state’s only academic medical center (and largest hospital), a large bio-medical research center, community hospitals, home care agencies, physician practices, an outpatient lab, and diagnostic and surgery centers. In addition to our clinical opportunities, MaineHealth also offers a variety of fulfilling careers in finance, human resources, information services, marketing, support services, and more!
The MaineHealth family of hospitals and healthcare organizations offers outstanding opportunities to work and live in one of the most spectacular areas of our nation. Our ongoing growth and focus on compassionate care mean a choice of challenging and rewarding career opportunities throughout our system – from mid-sized cities and small towns in the mountains to beautiful coastal communities.
The MaineHealth integrated health system includes:
- Franklin Community Health Network
- LincolnHealth
- MaineHealth Care at Home
- Maine Behavioral Healthcare
- Maine Medical Center
- Maine Medical Partners
- MaineHealth Corporate
- Memorial Hospital
- NorDx
- Pen Bay Medical Center
- Southern MaineHealth Care
- Waldo County General Hospital
- Western Maine Health
