Manager, Hallmar

  • Mercy Cedar Rapids
  • Cedar Rapids, IA 52403
  • Jan 20, 2021
Full Time

Job Description

Hallmar If you love geriatric care, but don’t love traditional residential facilities, we’d like to welcome you home to Hallmar at Mercy Medical Center! During its nearly 60 years of trusted senior care, Hallmar has evolved from one of the first nursing services of its kind in Iowa to a perfect place to call home for 50 residents. Guided by the compassionate components of The Mercy Touch, Hallmar caregivers equip residents with the resources to live happy, safe lives with fast access to healthcare as part of the hospital. Our elders have so much to teach us, join the Hallmar team and learn from the best! Leadership Competencies Leading Formulates a future course that reflects departmental needs and is aligned with Mercy's vision. Translates the course into team goals and objectives, sets priorities, and directs the efforts of staff towards accomplishing them. Recognizes and acts on opportunities for growth and improvement to advance Mercy's goals. Inspires staff enthusiasm for and generates commitment to departmental and organizational goals. Standards and Accountability Holds team and self responsible for maintaining the highest possible performance standards and meeting agreed upon commitments. Sets and maintains high standards for service to patients, physicians, colleagues, and other Mercy departments. Incorporates needs and concerns of diverse constituencies into decision making. Planning and Decision Making Analyzes problems systematically and logically and is resourceful when developing and implementing solutions. Applies key financial concepts and analysis to decision making. Understands drivers of financial performance and takes these into account when developing strategies and making decisions. Develops and implements work plans with actionable components and measurable outcomes. Proactively monitors key performance indicators and makes real-time adjustments to ensure that progress stays on track. Regularly reassesses priorities and competing demands and adjusts allocation of own and staff time and resources to increase efficiency and effectiveness. Communication Articulates logical and well-founded arguments that support conclusions. Matches communication style to the message and audience. Actively solicits opinions from others. Routinely provides others with the information they need to do their jobs. Routinely shares suggestions, advice, and insights on progress toward goals. Provides performance feedback that is constructive and actionable, and that highlights successes as well as areas for growth based on objective metrics. Developing People Selects and attracts outstanding staff from diverse backgrounds. Identifies and fills gaps in team skills and knowledge. Defines development objectives for self and staff that support performance goals and progress toward future skill development. Assists staff in developing their own careers by encouraging them to articulate their career goals, offering challenging growth opportunities, and providing necessary coaching and training. Managing Relationships Builds and maintains long-term relationships with others based on mutual respect and trust. Fosters cooperation and collaborative decision-making among staff with diverse backgrounds and interests. When conflict arises, works effectively towards solutions and compromises that take the needs of all parties into account. Provides regular updates on goal progress and works with own manager to minimize risks and resolve problems.       Job Duties Demonstrates accountability for the onboarding of new staff and oversight of the orientation process. Assures an appropriate plan is in place for the ongoing development and competency of existing staff. Collaborates with the Director of Nursing to assist with the implementation of the business plan. Assists the Director of Nursing with twenty-four hour management of patient care to ensure that optimal patient outcomes are achieved. Provides feedback and coaching to staff to assist with performance improvement. Provides input for financial management activities including operational budgetary decisions and cost containment. Assists with the development, implementation and evaluation of departmental quality improvement opportunities. Participates in and contributes to departmental and organizational committees, meetings and/or projects in keeping with organization and unit strategic goals. Assists with planning and implementation of monthly departmental meetings. Coordinates weekly care conference and completes care conference follow-up and documentation. Provides support with admissions, including assessment of appropriateness of new residents, discharges, and transfers as needed. Functions as staff nurse on unit in the event of last minute staffing needs or during staff’s committee meeting obligations. Addresses resident, family and staff complaints in a timely manner. Creates and maintains a schedule that ensures proper staffing complement to resident demand. Implements and maintains monitoring systems and processes to ensure established best practices.  Conducts regular rounding of clinical care, and audits of care processes including documentation, and evaluating outcomes per policy.  Will also maintain monitoring systems and processes to ensure compliance with regulations and established clinical best practices. Practices technical competence in the field, uses discretion and independent judgement to compare and evaluate possible courses of action and decision-making.  Maintains knowledge of organizational policies and industry practices. Leads the clinical staff and program to ensure an environment that achieves high quality care and service for residents (physical, mental, emotional, social and spiritual) and maintains their independence and dignity for the highest degree possible. Maintains knowledge of DIA regulations and adherence to such regulations. Follows Mercy's safety guidelines, carries out job- specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries. Department Specific Duties Knowledge, Skills and Abilities Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette. Creates a welcoming environment for all healthcare team members. Able to foster a culture of learning and growth through staff development, critical thinking and accountability. Professional Experience Three years of clinical practice is required. Minimum of two years of management or supervisory experience is preferred. Education A baccalaureate degree in nursing is preferred. Licensure, Certification, Registration Currently licensed to practice as a registered nurse in the state of Iowa required. Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required. Iowa Dependent Adult Abuse Mandatory Reporter training required.  Employee must submit certification of completed training to Human Resources prior to start or transfer date. Certification in geriatrics or dementia preferred.

Employment Type

Full Time