Operates the communication system for the hospital, which involves notifying employees, physicians and security. Decisions must be made immediately and accurately when emergency plans are implemented. Must be customer focused at all times and assures that each customer is transferred to the appropriate extension or give the necessary information to complete the task. Reviews and updates Physicians call back preference book. Enters and updates daily call schedule quickly and accurately. Must be knowledgeable of all hospital emergency codes and locations within the hospital including the Professional Building.