Scheduling Specialist - Vascular Surgery

  • MaineHealth
  • Portland, ME, USA
  • Jan 13, 2021

Job Description

Summary

Do you love to work in the electronic medical record, Epic?

Do you love to work with professionals who work together as one successful team?

Is strong rapport with your team mates important to you?

If you answered yes to these questions, then MMP Vascular Surgery is where you should be!

Maine Medical Partners is seeking a Scheduling Specialist to join their Vascular Surgery team! In this position, Scheduling Specialists are assigned to a specific surgeon where they are tasked with various scheduling duties. Various tasks include scheduling surgeries, patient follow up, and managing the surgeons’ calendar.

This team practices a complete care team model, encompassing constant engagement and decision making, for timely and accurate patient centered care.

Position Summary:
The Scheduling Specialist is responsible for performing appointment scheduling for a high-volume multi-physician specialty care practice, including coordination of surgeries, and/or surgical procedures at multiple locations.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

  • Education: High School graduate or equivalent preferred.
  • License/Certifications: N/A
  • Experience: N/A
  • Knowledge and skills in using office equipment.
  • Knowledge of customer service concepts and techniques.
  • Excellent organizational skills with the ability to accomplish multiple tasks and have the flexibility to meet changing demands on a daily basis.
  • Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.
  • Excellent customer service skills.
  • Strong computer skills.
  • Ability to read, understand and follow oral and written instructions.
  • Ability to maintain confidentiality.
  • Ability to work independently and as a team member with minimal direct supervision.
  • Ability to maintain a professional manner even under stressful situations.