The Patient Service Representative for Franklin Health Wiomen's Care collects, verifies, enters, and monitors appropriate patient data in the computer in compliance with the federal, state, and hospital confidentiality policies. Ensures all necessary paperwork is completed and appropriately signed by the patient in order to admit for inpatient, outpatient, emergency, or surgical services. Verifies the patient’s demographic information and insurance coverage. This may be done in person, via phone or bedside upon admission.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
High School Diploma or equivalent preferred
Computer experience required
Familiarity with healthcare billing and diagnostic coding preferred
Minimum of one year customer service or data entry experience in a health care environment preferred
Committed to being the trusted source for quality care – and careers.
At MaineHealth, exceptional people using the latest in advanced innovations help ensure that our northern New England communities are the healthiest they can be. From a full array of telehealth programs to the most sophisticated electronic medical records system, our clinical technology is second to none. But it’s our people who bring these medical advancements to life as they change the lives of the people in the communities we’re proud to serve.
As a non-profit family of high-quality healthcare providers, we’re working together to create strong, vibrant and healthy partnerships. We are an integrated healthcare delivery system made up of the state’s only academic medical center (and largest hospital), a large bio-medical research center, community hospitals, home care agencies, physician practices, an outpatient lab, and diagnostic and surgery centers. In addition to our clinical opportunities, MaineHealth also offers a variety of fulfilling careers in finance, human resources, information services, marketing, support services, and more!
The MaineHealth family of hospitals and healthcare organizations offers outstanding opportunities to work and live in one of the most spectacular areas of our nation. Our ongoing growth and focus on compassionate care mean a choice of challenging and rewarding career opportunities throughout our system – from mid-sized cities and small towns in the mountains to beautiful coastal communities.
The MaineHealth integrated health system includes: